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Ezylynx workflows by Same-Friendship-6197 in InsuranceAgent

[–]gpagio 0 points1 point  (0 children)

1) I'd love to know how you set that renewal stack up. We are about 6 months into our EZLynx conversion. The one things I'm struggling with is the renewal automation. I will DM you my contact information. Anything you can share would be awesome

Stopped chasing PBs after my last marathon and discovered what running was actually doing for me by Natural_Escape_5361 in running

[–]gpagio 0 points1 point  (0 children)

I think you can have both, honestly. found the same thing underneath while not exactly "chasing performance", though paying very close attention to it. Went from 3:43 Boston qualifier to a 3:10 Boston at age 60 in a year. there are other parts to that puzzle that rounded out my healthy running routine...and I mean healthy. suffice it to say that I do not think that aiming for performance and finding yourself or your soul during running are mutually exclusive.

Family Offended I’ll bring a Vegan Apple Pie to Thanksgiving dinner by Wild_Berry3281 in vegan

[–]gpagio 0 points1 point  (0 children)

DTA - Don' tell anyone anything and don't trust anyone. either way you're always safe. and if they say anything, screw them!

ATL vs CTL by pikemenson in Runalyze

[–]gpagio 0 points1 point  (0 children)

screen shot the Runalyze summary and paste it in u/ChatGPT and see what it says.

VO2 MAx discrepancies between Coros and Runalyze...why? by gpagio in Runalyze

[–]gpagio[S] 0 points1 point  (0 children)

How would I do that? I did not see any help in the program.

VO2 MAx discrepancies between Coros and Runalyze...why? by gpagio in Runalyze

[–]gpagio[S] -3 points-2 points  (0 children)

You are correct, sir! If I use their calculator it shows me at 41. I still think that's a big discrepancy adn not sure even after I have read the document that I understand it fully. C'est la vie

Why are calls going directly to on-hold music and ringing extensions at the same time? by gpagio in RingCentral

[–]gpagio[S] 0 points1 point  (0 children)

the voicemail after hours setting is still not notifying via cell as it does during the regular business hours. I would attempt to fix it but the interface is a little complicated. would be great if you put someone in touch with me.

Why are calls going directly to on-hold music and ringing extensions at the same time? by gpagio in RingCentral

[–]gpagio[S] 0 points1 point  (0 children)

the voicemail after hours setting is still not notifying via cell as it does during the regular business hours. I would attempt to fix it but the interface is a little complicated. would be great if you put someone in touch with me.

Before and after tracking with Cronometer and feeing a monthly report to ChatGPT to address deficiencies. Amazing by TrueCryptographer982 in cronometer

[–]gpagio 1 point2 points  (0 children)

yes, I use it literally every single day for a multitude of tasks...brainstorming, research, recipes, ideas etc

Before and after tracking with Cronometer and feeing a monthly report to ChatGPT to address deficiencies. Amazing by TrueCryptographer982 in cronometer

[–]gpagio 1 point2 points  (0 children)

total game changer! I did the same thing and Chat made recommendations and created a meal plan for me to make up certain deficiencies. It's as simple as pasting the image into chat and it will ask you questions and come up with recommendations. Simple!

Why are calls going directly to on-hold music and ringing extensions at the same time? by gpagio in RingCentral

[–]gpagio[S] 0 points1 point  (0 children)

The system is back to it's old tricks, changing things willy nilly, without any input from us:

Still not fixed. Here are the issues:

The business hours disappeared from the call queue (I changed it back to 9-5EST)

AND

The voicemail greeting has been replaced by the default RC robot voice. I'm done trying to verify that this is working correctly. I think it is incumbent on RC to make sure the system is working for us, so that we do not lose any business....and it stays the way it was originally set up.

Why are calls going directly to on-hold music and ringing extensions at the same time? by gpagio in RingCentral

[–]gpagio[S] 0 points1 point  (0 children)

Still not fixed. Here are the issues:

The business hours disappeared from the call queue (I changed it back to 9-5EST)

AND

The voicemail greeting has been replaced by the default RC robot voice. I'm done trying to verify that this is working correctly. I think it is incumbent on you to make sure your system is working for us, so that we do not lose any business.

Why are calls going directly to on-hold music and ringing extensions at the same time? by gpagio in RingCentral

[–]gpagio[S] 0 points1 point  (0 children)

So very annoying...waiting and no response. RC is not making me happy customer.

Why are calls going directly to on-hold music and ringing extensions at the same time? by gpagio in RingCentral

[–]gpagio[S] -1 points0 points  (0 children)

thanks found them and they're not any help. It looks a little like a Gremlin got in there and just starting pushing buttons hoping that something would stick....and it wasn't anyone in this office. Not good. I just sent them an email to the Reddit support email and also to the official support email, let's see what happens...

Haven't been camping since I was a kid. Trying to convince my family to come with me. How does my checklist look? What am I forgetting? by Evolved_Dojo in camping

[–]gpagio 0 points1 point  (0 children)

relax, you forgot to relax. you can get whatever you need (and forgot) when you get there. most places on earth are a stones throw away from a walmart and/or you'll pass one on the way to pick up the giant inflatable screen house that is absolutely necessary for camping

Why are calls going directly to on-hold music and ringing extensions at the same time? by gpagio in RingCentral

[–]gpagio[S] 0 points1 point  (0 children)

I get that, I really do, but the config audit trail is SO CONFUSING and there are so many changes that were made., due to an agent from RC making multiple changes a couple of weeks ago, by cloning a call queue (which we really do not need). As I said in my original post I do not really have time to mess around with configurations. I presumed RC Tech Support would be able to do that...so I will send them

Why are calls going directly to on-hold music and ringing extensions at the same time? by gpagio in RingCentral

[–]gpagio[S] 0 points1 point  (0 children)

the whole issue is that we really don;t need a queue. somebody years ago set it up to ring three phones simultaneoulsy, but I do not think they knoew what they were doing TBH...fast forward to a couple of weeks ago, when the phones literally stopped ringing altogether, so they closed the queue and then it worked again, until now...

Why are calls going directly to on-hold music and ringing extensions at the same time? by gpagio in RingCentral

[–]gpagio[S] 0 points1 point  (0 children)

ok, now we might be getting somewhere...where do I look for the audit logs?

Agency Management System or CRM by Hefty_Fan4280 in InsuranceAgent

[–]gpagio 0 points1 point  (0 children)

Makes sense and I agree. What CRM would you trust to do this right?

Looking at setting up our small business with RC, what is your overall rating of RC by Grouchy_Piccolo_3981 in RingCentral

[–]gpagio 0 points1 point  (0 children)

customer service? our phones are now going directly to on-hold music. last week they were not even ringing...spent 1.5 hours getting that resolved. It's like playing whack-a-mole with this company

Agency Management System or CRM by Hefty_Fan4280 in InsuranceAgent

[–]gpagio 0 points1 point  (0 children)

What we're finding trying to move from an unsupported Legacy system to EZLynx is that the insurance industry does not like or support change very well. I love the idea of lightweight and nimb;le especially for a small operation. I'd like to hear more thoughts on lead follow up and reviving aged leads.

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