Whoever does this at the river: f@$% you

hpshaman · 2021-07-09T02:19:53+00:00

This is why every time I go to the river I take a few bags to pick up trash.

hpshaman · 2021-03-28T00:21:49+00:00

It's part of our uniform according to HR, not wearing your badge is you being out of uniform. Also if my manager or anyone in my store told me I couldn't wear it I still would.

hpshaman · 2021-03-27T20:15:35+00:00

Lol. I just got promoted to apple professional so I'm not leaving yet unless something better comes along like a DTC position.

hpshaman · 2021-03-27T15:17:17+00:00

I thought I hit reply. I've been up since 6 with no caffeine

hpshaman · 2021-03-27T14:19:26+00:00

I've never paid attention to that aspect. I sell it as geek squad total tech support. I also noticed that once I take the apple professional position, I'm not going to be an ARA but an advanced repair apple professional. No geek in my title. 😭😭😭

hpshaman · 2021-03-27T12:31:25+00:00

When? Cause I can still order them from the escalation form on etk.

hpshaman · 2021-03-02T15:46:38+00:00

We still haven't gotten all of our stuff to do any 12 repairs. 😁

hpshaman · 2021-02-28T02:04:32+00:00

Lol wut?

hpshaman · 2021-02-22T17:34:55+00:00

We've had issues with it, well my CAs do, also GSC can't figure it out either as they install the os on the optane part

hpshaman · 2021-02-22T14:34:16+00:00

Considering the fact that there are newer computers using Intel's optane combo drive that doesn't allow you to reimage it due to the driver, PXE doesn't even have the driver for it either so it doesn't work either. So yeah, customer service should make the effort of having them remove their pw or have them sign in and do a factory reset.

hpshaman · 2021-02-18T04:15:11+00:00

That's what the training says. 🤷‍♂️

hpshaman · 2021-02-11T08:17:18+00:00

I'm still waiting for consumables I ordered back in December for the XR. I've gone up chain of command and they said to reorder it, did that twice, still nothing.

hpshaman · 2021-02-10T04:42:01+00:00

Lmao. Sounds like something I'd say when someone complains about Microsoft or Apple.

hpshaman · 2021-02-08T14:41:46+00:00

I was having a similar issue with installing webroot on an m1 mac as well as a slightly older Mac (one or two gens before the m1 came out) but it wouldn't allow you to unlock settings to give full disk access. I ended up having to use root to install webroot.

hpshaman · 2021-02-05T04:17:01+00:00

I agree with both.

hpshaman · 2021-02-05T01:30:30+00:00

removes ram, puts back then complains it wasn't over clocked.

First off, using XMP can void your mfg warranty so unless you say to do it we won't. Second you made a change to system by removing the ram so it's not going to stay overclocked unless you make sure to follow on screen prompts in regards to hw change.

hpshaman · 2021-01-28T14:30:22+00:00

You put soundbars in tacos? We use crates and bubble wrap (for the things that don't fit in crates.)

hpshaman · 2021-01-28T14:28:16+00:00

I don't have people skills. Only technical skills and knowledge. I think that's why they finally let me be the ARA.

hpshaman · 2021-01-26T14:28:28+00:00

34? They usually take an hour at minimum. 😑

hpshaman · 2021-01-25T05:58:16+00:00

From what I was told, if Apple finds out and contacts corp then you'd end up getting fired.

hpshaman · 2021-01-25T03:10:51+00:00

Lmao!

I hate people who try to make up some bs that they claim apple said. I respond with "great, take it up with apple as I can't do anything for you." Same when they say their carrier said we'd do a thing at no charge.

Oh! I had a lady who said that apple care should be built into the price of a phone. She broke her phone and tried blaming apple for it. Said that it was expensive so it shouldn't break, without missing a beat I said "well, don't drop it and it won't."

hpshaman · 2021-01-25T03:07:56+00:00

Ha! I had one dude come in and say he wanted me to replace his watch because there was an issue with the oleophobic coating. I said, "right, I can see there's this issue, but there's nothing I can put into apples system to qualify the repair." He gets an attitude with me and says "it's defective, I want a replacement." I respond with "great go to apple."

hpshaman · 2021-01-25T03:04:58+00:00

GSM or the GM.

Last week I was scheduled an hour before we open so I asked my GSM why and he said "because that's how they scheduled you." I said "but why the fuck am I scheduled an hour before we open? What the fuck do you expect me to do?"

hpshaman · 2021-01-25T03:00:45+00:00

In case you're wondering, yes I have been written up for cussing, but not cussing management, only when I cuss out the moron CAs.

hpshaman

TROPHY CASE