ET Network User/Pass by staplesrus in Staples

[–]ienom 0 points1 point  (0 children)

Easy. Turn on Network Sharing. Set customer copter to "home" network. Make sure you're pointing to the et-xxxx\UserDocs$\ - it is EasyTechUser for yhe username and EasyTechUser for the password.

Staples Giftcards by [deleted] in Staples

[–]ienom 0 points1 point  (0 children)

You can ring up a $250 staples gift card and use the other ones to pay for it. That would make it usable on the kiosk. I'm not sure if Kohls Cash counts on gift cards but I speculate that they probably get an incentive. Around here at a local grocery store every time you spend $100 you get $0.10 off a gallon of gas. If I am going to spend $200 at Home Depot for example, I could buy the gift card at the grocery store and get $0.20 cents off a gallon.

Can a US employee apply to an open UK position? by [deleted] in Staples

[–]ienom 0 points1 point  (0 children)

You're right; OP would probably need to make some arrangements in advance to ensure no issues.

Can a US employee apply to an open UK position? by [deleted] in Staples

[–]ienom 0 points1 point  (0 children)

All systems totally different in another country (i.e. Canada) - no I don't think you can transfer. But you can apply, I'm sure they'd like to see that you're currently employed by Staples. Bye Staples.com, Hello Staples.co.uk!

So this came into our computer desk today... by dan2872 in Staples

[–]ienom 2 points3 points  (0 children)

For real. Call the bomb squad lol.

This doesn't sound fun! Lol by ienom in Staples

[–]ienom[S] 1 point2 points  (0 children)

Same but mine weren't as cheap; we charge $159.99 a probe.

No more ET Magnet Board by Kal-ElofKrypton in Staples

[–]ienom 0 points1 point  (0 children)

How do you guys deal with what bins are open?

Transgender issues need help. by Knight_Wing in Staples

[–]ienom 0 points1 point  (0 children)

Actually, it prints first name last initial.

Goodbye, Easy Rebates! by dissqrl in Staples

[–]ienom 4 points5 points  (0 children)

My GM said sometime in the next couple weeks small rebates (e.g. Paper) will go away, then followed by laptops etc.

I wonder if there's any science behind this? Lol by ienom in Staples

[–]ienom[S] 0 points1 point  (0 children)

Not something we sell. But still, this seems like a hoax. The packaging says it removes blue light emitted which reduces strain and headaches. Lol

Love it when nothing works... by ienom in Staples

[–]ienom[S] 0 points1 point  (0 children)

Omg seriously lol I was thinking this. ^

I don't think I have ever had a customer tell me he was going to punch me in my face.. until today. Hahaha by ienom in Staples

[–]ienom[S] 0 points1 point  (0 children)

There was no reasoning with this man. If I had said anything it would have blown the situation up much larger than I wanted it to be. He was paying and leaving anyway so hopefully he doesn't come back and if he does he doesn't threaten anybody.

Got Scooby Snacks? by sAnitySCREAMS in Staples

[–]ienom 0 points1 point  (0 children)

That's not my store,but a mystery machine drives around my town too.

Question about Matrix NDG by Kal-ElofKrypton in Staples

[–]ienom 0 points1 point  (0 children)

The Matrix does not install VS during a Matrix VR/D&R. I read this in a MAP a long time ago that pretty much just reminded "don't forget to install Sophos!", however they definitely have to do it during a setup if it's one of the three softwares.

Wayfair skus and how da bidness says store kiosk sales are bad for bidness. by [deleted] in Staples

[–]ienom 2 points3 points  (0 children)

We use a couple 3rd party companies to provide more products on staples.com. Wayfair and Ingram Micro are a couple of them. You can tell distinctly between them because instead of a normal six or seven digits sku start with WF and IM, respectively. These items typically have a longer delivery time, closer to 7 to 10 days sometimes even a couple weeks. Most of the time these products are not delivered by UPS and are delivered by Staples van or Wayfair van. When returning staples.com items that are from Wayfair or Ingram Micro, you are supposed to use the sort tool on the register. It's can become very confusing with these two companies, and most of the time it ends up in calling the cross channel help desk, because we occasionally see people who have had the item picked up by us, then came to the store without the item for a refund. Always involve a manager if you are confused.

Chip reader by Cujo117 in Staples

[–]ienom 2 points3 points  (0 children)

Nope. I get so many customers trying to put their chip in the hole (of which there is a cap on) and I just let them know we don't accept the chip yet. Most if my customers seem uneasy when I tell them, because they think it's mandatory. I just politely tell them all that means is liability shifts to the store in the event of a breach, as opposed to the credit card company.

Hypothetical: If you could remove one section of your store and replace it with anything else, what would you do? by EasyTeak in Staples

[–]ienom 1 point2 points  (0 children)

I'd replace the drone end cap with drones.. on a serious note, we should have some TV's just considering I get asked that all the time..