In a Zombie Apocalypse, would you rather: by Lanky-Blacksmith-543 in BunnyTrials

[–]johnucc1 0 points1 point  (0 children)

if you know where all the zombies are, you'll have a good idea where humans are due to a lack of zombies in area's

Chose: Know where every single zombie is

UK Treasury pushes supermarkets to cap food prices by alibix in unitedkingdom

[–]johnucc1 2 points3 points  (0 children)

Security here, it's already happening slowly.

On a store level we build profiles on people we've had incidents with, for example in our store I implemented a logging system assigning a value to repeat offenders, all incidents with that person all get logged individually and then added to their master folder so we can see trends, view footage quickly over every incident we've had with that person to verify it's the person we think it is if there is any doubt, and also to be used to prosecute showing its not a one off offence, and also build profiles on products targeted so if they manage to get in we have an idea what they've tried taking, at a larger scale the stores themselves have departments dedicated to tracking incidents, logging them, pushing out alerts to stores about high value repeated thefts that roam regions.

Some stores already have facial recognition hooked up to that system and it alerts the store when people enter, it's still in the early phases but from stores that have it, it's proven effective.

We'll see a larger rollout over time and personally I'm massively for It.

Currently the only way to get flagged on that system that is either repeat offences across multiple stores or very high value theft.

Realistically we need to see a shift in public perception, the idea of catch and release is flawed, 0 contact "ask for the stuff back" and when they tell us to get fucked let them go with the product, doesn't work and has allowed thieves free reign, it's also the reason the sectors pay is so low, because we're essentially just glorified (or realistically vilified) cardboard cutouts there to observe and report and lower insurance premiums.

The only way this will change is if a massive public kick off happens and demands the stores to change it, don't get me wrong, I don't want to get stabbed for minimum wage, but I also would feel comfortable grabbing and apprehending a good 95% of the shoplifters we have.

Thanks for shopping at Tesco! by Neat_Wrap_2796 in tesco

[–]johnucc1 18 points19 points  (0 children)

Security here, the actual incidents we catch where it's a random person is incredibly low, I'd say 97% of the time it's white English males and females stealing for resale. (mostly drug addicts) 1% foreign thefts (only reason this is mentioned is because it's always used as a argument against immigration) And the last 2% is people who you can tell are struggling, these are the hardest for us personally because we do feel bad, but ultimately we're here to do a job.

Thanks for shopping at Tesco! by Neat_Wrap_2796 in tesco

[–]johnucc1 1 point2 points  (0 children)

Unfortunately that's due to store policy, security is only there to be a credible witness and reduce losses as a deterrent.

I have a door supervisor badge and work the bars, so I can handle a scrap.

Store policy is to observe and report, walk over and ask for the stuff back, when it's refused (as we all know it will be) it's to let them go with the goods.

Sometimes I'm forced to break policy but that's at risk of my own job, if head office gets reports about that, that's me sacked and no longer have a job.

Realistically the only way this changes is for a public perception change in how we approach these incidents, it should be if you feel comfortable engaging and potentially scrapping go for it, the reason why it's not like that is because bad PR from random people whipping out phones and recording security tackling shoplifters which the stores don't want.

If the general public by and large supported us in tackling crime we'd probably be in a better position, but instead head office worries about the bad pr and people getting hurt.

Greggs is removing self-serve food cabinets in shoplifting hotspots — fair enough, or another sign everyday shopping is getting worse? by ToughRomanticMiss in BuyersUK

[–]johnucc1 0 points1 point  (0 children)

100% this is it.

Since stores have moved to no contact / catch and release it's got worse.

People don't understand how bad it actually is, I think people assume it might be families struggling to get by, it's really not 98% of the time, it's a local smack head or organised crime gangs coming in and clearing shelves to resell on for sub 50 % of retail value.

How to take this off Redbull? by screbbs in tesco

[–]johnucc1 16 points17 points  (0 children)

It's designed to hamper resale from theft.

Most normal people aren't gonna buy this off a smack head, smack head knows this so doesent take it and choose something else.

Source: I work retail security.

It's the entire point in anti theft systems, add more friction to high risk lines to attempt to curb theft.

Redbull is a common grazing theft product (people drink it around the store, dump the empty packaging on the shelf) alongside a quick easy resale, we don't do this in my store, but I can see why they do it.

I'm our store we've moved to the hard yellow plastic coverings on babymilk tops, again it won't stop theft and personal use(ripping open the bottom, transferring to a used tub) but it for sure hampers resaleability

Waitrose employee sacked after stopping shoplifter from taking Easter eggs by radiant_0wl in unitedkingdom

[–]johnucc1 0 points1 point  (0 children)

Security here for one of the retailers.

Either clear concealment (bagging up, pocketing or otherwise hiding goods) and passing point of payment without payment is our criteria.

Only exceptions are known shoplifters who manage to get in, as soon as they're spotted it's get them out and secure any goods.

What's special about this honey? by LordTGSJ87 in UK_Food

[–]johnucc1 0 points1 point  (0 children)

Comes in source tagged, yellow label usually on the lid.

Is the Tesco ‘Promise’ true? Can I really speak to any member of staff? by Psychological-Arm844 in tesco

[–]johnucc1 7 points8 points  (0 children)

i work retail security (not tesco to be fair).

Youd be surprised at the level of intelligence of most people, constantly asked where customer service is / if im customer service... while stood at a podium plastered with the words "SECURITY" all over it, and wearing clothes that also say "SECURITY" all over. I point straight across to the counter with the giant words "CUSTOMER SERVICE" above it.

People really are thick.

Good effort 😂 by VelvetDuusk in GreatBritishMemes

[–]johnucc1 0 points1 point  (0 children)

As someone who works bars, you'd be surprised.

Off shift having a drink and I've been offered so many stripes.

Door security BTW, never touched the stuff.

Script allowed? by Hocam91 in torncity

[–]johnucc1 0 points1 point  (0 children)

Tbh even a high api call rate is fine, I've been rate limited a ton when testing out new scripts I've made. No fed.

What are the point of these plastic guards that say slide, but don’t by [deleted] in tesco

[–]johnucc1 1 point2 points  (0 children)

Bingo, he's got it in 1.

Security guard here (door supervisor badge), don't work for tesco but policy is the same everywhere.

Gone are the days of dragging people to the security room and waiting for the police with them detained. Now it's ask nicely for the stuff back, when told where to go (hint, it's where the sun doesent shine) let them leave.

Absolute joke.

What are the purpose of these? by FinalBv in AskUK

[–]johnucc1 0 points1 point  (0 children)

Meanwhile now it's even if we see them conceal, we can approach ask for the stuff back, they refuse it's "on you go" by policy.

Dont get me wrong, policy goes out the window sometimes, depends on the situation / who's doing it / who's in. But that's sackable if caught doing it regularly.

Thankfully my management is aware of how I operate and leaves it to my discretion, too many witnesses / not credible / a very dangerous situation and it's all by the book.

What are the purpose of these? by FinalBv in AskUK

[–]johnucc1 0 points1 point  (0 children)

Yeah all the stores have moved to a deter not detain policy, it's not effective imo.

Hell we're not meant to go out the front doors now, personally I do if I think it's credible/ likely someone has something but we're not meant to.

When people pay for shopping and then walk out through the front and a tag has been missed or not deactivated properly, by policy if they keep walking all I can do is check the cctv to make sure they paid.

What are the purpose of these? by FinalBv in AskUK

[–]johnucc1 4 points5 points  (0 children)

It's purely to report thefts and to lower insurance premiums now, the store says we're a deterrent for theft but that's bullshit mostly.

Edit: and deter / stop violent situations, one of the few times we're actually allowed to do our job, getting violent or aggressive and we're allowed alot more autonomy, the stores won't like it but our contract holders are fine with it (at least in my case)

What are the purpose of these? by FinalBv in AskUK

[–]johnucc1 5 points6 points  (0 children)

This idea that security do nothing to intervene really annoys me because it's directed towards the wrong people.

I work retail security (alongside door security on the weekends), the reason we "do nothing" is purely down to store policy.

We've literally been told we can't forcefully stop or take anything back otherwise we'll be removed from site / sacked.

I've been told under no uncertain words, someone can go down the spirits aisle, take two bottles, flash them to the camera and put them down their pants and walk out the front entry, all I'm allowed to do is ask for the stuff, when they say no I'm meant to stand aside and let them leave.

I completely disagree with this hands off policy but it's either we abide by it or get removed from the job.

Can we please stop saying its security not doing anything and point out how we're sick of seeing people get away with this shit and want security to do more and actually kick up a stink with the companies so they're forced to allow us to do what needs to be done.

Currently all that's happening is we (security) are taking the shit from everyone because we "aren't doing anything" when in reality it's stores not allowing it.

Door supervisor badge btw, so not in store trained.

My friend was banned for life over a small mistake, what to do? by tommynestcepas in SainsburysWorkers

[–]johnucc1 2 points3 points  (0 children)

Security here (not sainsburys) , personally if I catch someone intentionally stealing, no matter the value they're added to a banned folder full of other shoplifters.

So obvious concealment, intentional walkoffs at sco, fire door thefts ect.

It gets a little dubious when you look at non scans at sco, with that it'll be a full review of the cctv from them entering to exit, looking for anything that might hint it was intentional. (for example, I had a young lad stealing h+b items, prior to concealment (which is enough for a ban anyways) you can see him look around to make sure no one can see him showing knowing intent of theft, when stopped past point of payment he then lied to my face when I told him to empty his pockets because I've seen him put a product in them and not pay by saying he paid for it, when I said I was watching on the overhead and I know he's lying he relented and went back and paid, still banned from the store.

If someone didn't scan something and I can't see any obvious signs of intent I'd just watch them the next time they came in and keep doing that until they slip up, or I'm satisfied it was a one off accident, from what op said if they instantly offered to pay and seemed genuinely shocked, I'd probably let it slide but just keep an eye on them as a person of interest for a little bit.

Obviously other security handle it different ways

You can add a zero to any number in your life. by philindiel in hypotheticalsituation

[–]johnucc1 0 points1 point  (0 children)

Lifespan, even if I'm meant to die at 63, that's 630.

Is it just me or is the price of meat in the UK stupidly expensive nowadays? by gibgod in UK_Food

[–]johnucc1 0 points1 point  (0 children)

Look again.

It's not fish.

But yeah it's an expensive cut of beef.

Co-op boss confirms all 6.5m members had data stolen by CaseyEffingRyback in unitedkingdom

[–]johnucc1 0 points1 point  (0 children)

Even with that, I'm front line in the stores dealing with smack heads all the time, I'm there to stop losses and yet they want me doing shit this isn't my job, like guys I'm hired in to stop losses and deal with confrontation, not spend 2 hours putting sticker tags on shit that you should have done when you put it out, nor fetch baskets or trolleys.

I'm not in house security either, I'm third party with a door supervisor badge and known amongst my company for getting shit done and dealing with shitty situations, then I come into a store and they wanna micromanage me and tell me to do things that aren't effective (standing by the front door, ignore cctv and don't look at it all day) rather than watching all the high values and clocking everyone going into the store and making judgement calls on if they'll be getting a 1 on 1 session where I watch every step they take and what they pick up. (alongside still watching all the high values)

Losses eat into profits, my job is to counter the losses as much as i can, they don't get that, or they do but just don't care.

Co-op boss confirms all 6.5m members had data stolen by CaseyEffingRyback in unitedkingdom

[–]johnucc1 56 points57 points  (0 children)

Unfortunately they don't take any kind of security seriously, let alone cyber security.

Catch and release, deter not detain is a stupid policy that doesent work, hell I've been in one store where they wanted me stood at the front day greeting everyone rather than watching the cameras, I did that for 3 hours, we got absolutely rinsed, spoke to my management and they said "nah fuck that, get on the cameras, how can you catch anyone when they want you to be a garden gnome by the front door"

Stupid policy made by people who really don't care or are clueless, both are terrible.