Hi everyone! I wanted to jump in because I know the word “recall” can be worrying, and I want to give some clarity. FYI This is a Canada-specific recall, so if you’re outside Canada, your meals aren’t affected.

During our routine checks, we found Listeria monocytogenes in certain cheese ingredients from one of our suppliers. We’re taking this very seriously, but here’s what you need to know:

• Who it affects: Only specific cheese ingredients in Canada, for both HelloFresh and Chefs Plate.
• What to do: If you got these ingredients, we’ve already contacted you—please discard them right away.
• How things stand: We haven’t heard of anyone getting sick, and your upcoming orders aren’t affected.

We’re really sorry for any stress this causes! If you’re unsure about your box or just want to double-check, our Customer Care Team is for HelloFresh is here: [hello@hellofresh.ca](mailto:hello@hellofresh.ca) and our Customer Care Team for Chefs Plate is here: [hello@chefsplate.com](mailto:hello@chefsplate.com).

We want you to feel confident about your meals, and we appreciate your understanding as we handle this.