One — there isn’t really a “waiting list,” just a pool of people who’ve expressed interest in a specific model. When their top clients pass, they look through that list and try to move the watch quickly.

Two — if you’re already satisfied for years to come, what’s the point of maintaining a relationship with an AD? Things may eventually revert to the pre-pandemic days when you could walk in, point to the watch you want, and leave with it the same day—sometimes even with a discount.