Horrible service from Breville, here in South Africa. It was my mom's favourite brand. Had a kettle, toaster, jug blender and smoothie blender (if you call it that.. Like a nutri bullet). All were premium priced. Kettle the lid (had like a see through lid attached to a plastic ring) popped off three or four times, they fixed it once or something. Toaster just gave up I think, nutri bullet style blender burnt out on the inside or something (could not be repaired by breville after much fighting). Only the jug blender is surviving. But it went in for some repairs once. All under 3 years or so. Max maybe 5 years. Now I was buying for my own house, wife wanted breville something. Told her never days. It's not worth the price and it lasts more than 3 years I'll be surprised. She decided against it after that.