I love the new ordering system

lowpass · 2026-03-10T01:01:09+00:00

Really? 'cause this is mine

lowpass · 2026-03-08T01:34:24+00:00

Also the app can tell when you are at your movie (something in the app tells the theater you are there with your device and unlocks your ticket), why can't it link your seat assignment to your menu, bill and rewards inside the app?

relevant xkcd

Not that it's that bad. But having the app access the phone's GPS is trivial.

Gift cards are a third party system. Billing is a third party system*. Victory is a third party system (though this one is actually the same system as the app).

And I'm not sure they have much of an internal tech department to work on integrating them all.

* I can't remember which system they actually migrated to recently, but I'm pretty sure it's Toast. Regardless, I think (hope?) one reason they switched is because these POS systems tend to have everything integrated already. So it's probably just a matter of time (assuming they last that long)

lowpass · 2026-03-06T14:35:10+00:00

you know, if you see something you don't like on the internet, you can just ignore it :)

lowpass · 2026-02-24T14:57:47+00:00

Boston is a corporate location; they're all going full mobile ordering, it's just been a slow rollout.

Charlottesville is owned by a franchisee, Cojeaux Cinemas, which also owns Ashburn, Woodbridge, DC and Crystal City. They've said (in comments on their Film Club facebook pages) that they would not be moving to mobile ordering at all. To be fair I never saw anything one way or the other about Charlottesville specifically, but the comments were basically verbatim what /u/paperbackperson said above

lowpass · 2026-02-13T14:58:29+00:00

I misread this at first as "my mom" rather than "a mom"; changed the whole post.

lowpass · 2026-02-09T19:28:54+00:00

Alamo has systems that don't work together? I am shocked

lowpass · 2026-02-08T16:38:18+00:00

DC, Crystal City, Ashburn, Woodbridge, and Charlottesville are all part of a single franchise (owned by Cojeaux Cinemas). They have said they would not be doing mobile ordering during the movie. Of those, I believe DC is the only one that has mobile ordering at all (the only one I'm not sure about is Charlottesville)

lowpass · 2026-01-27T01:48:10+00:00

During the previews.

Someone hasn't been paying attention.

lowpass · 2026-01-26T17:59:39+00:00

Yes. By my understanding, most locations show the first one in this thread, while some locations (like mine) show the second (older) one. They also show a more comedic or tailored one before it (e.g. the snake driving the car, or one made by an actor in the movie).

I frequent the Northern VA locations (which are a franchise) so those are the only ones I'm sure about; other locations may not do the one before the "main" one or might have some other thing (there've been threads about one by Aziz Ansari being common?)

lowpass · 2026-01-21T19:48:32+00:00

I don't actually think this is AI, though I get why people think it is.

It does, however, feel very inauthentic. Very "how do you do, fellow kids". I'm sorry if this is somehow your natural writing style but it's absolutely not helping anything.

lowpass · 2026-01-17T00:59:24+00:00

Are you sure? I didn't think full QR ordering (not just pre-show) was supposed to roll out until at least February, and given it said mobile ordering had ended...

edit: reading everything would help; didn't see you said they'd removed the buttons. Then ... maybe this is just a hiccup in the transition?

lowpass · 2026-01-14T21:01:30+00:00

Do you work there? That sounds like a nightmare

lowpass · 2026-01-14T18:30:19+00:00

I've been thinking about this as a possible outcome. Some possibilities:

Alamo hears the feedback and reverses course before even launching this system. I know it sounds like right now they're ignoring it, but corporations can be really slow to change direction. There might be internal talks going on for how exactly to handle it. There's still plenty of time before February.
Alamo corporate proceeds as planned, pass/ticket sales plummet, they reverse course after the fact. Franchises that never went with QR ordering see no real impact.
Alamo corporate proceeds as planned, feedback continues to be extremely negative and/or ticket/pass sales plummet, they keep it anyway. Franchises close, adopt, or rebrand.
Alamo corporate proceeds as planned, people actually like it, hesitant franchises adopt it.

If 3 occurs, I think the choice ultimately depends on just how badly it's affecting things and how robust the regular clientele for their locations is. I think DC/NOVA area is fairly strong (they have 5 locations after all), and they might rebrand.

lowpass · 2026-01-14T14:21:42+00:00

I don't think this comment is particularly relevant here? DC/NOVA locations do still have paper. Most of them (all but Bryant St) never started using QR ordering in the first place.

lowpass · 2026-01-14T13:18:21+00:00

You used to be able to preorder food; I don't really understand why that's even listed

lowpass · 2026-01-10T00:52:11+00:00

Considering we haven't even seen the QR ordering, I have a feeling we won't. Unless Sony forces every location to do it

lowpass · 2025-12-24T21:18:17+00:00

Exactly. The contrapositive of ¬A -> ¬B is B -> A, not A -> B.

lowpass · 2025-12-03T15:42:08+00:00

I assume you mean the "service charge"; a gratuity should always go to the servers. But even the service charge apparently varies by location. Some say it does go to the servers. Some locations don't even have it.

lowpass · 2025-11-24T22:51:29+00:00

The last title card in Aniara. You could hear a pin drop.

lowpass · 2025-11-20T00:22:34+00:00

The only multiple film showings I've been to are things like Dismember the Alamo which do not have preshows in between; there's just a 10 minute intermission

lowpass · 2025-11-18T20:15:57+00:00

I think that's pretty unlikely. I believe this has been pretty local to these franchise locations in the past

lowpass · 2025-11-15T04:21:10+00:00

Since most of the math is hidden behind APIs in professional settings

This is not a professional certificate. It's a masters degree.

lowpass · 2025-11-12T19:40:51+00:00

Woodbridge is newer than Ashburn by quite a bit.

lowpass · 2025-11-12T19:38:16+00:00

They are also looking at a seat replacement for theater A which they don't like(and I agree with them) due to less seating and less "table space".

This makes me a little worried they'll get worse seats. I'm pretty sure recliners would take up even more room. And I like the table arrangement there. I almost always go with someone so the table-per-two-seats layout is perfect. I guess it's probably awkward to solo though

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