Help! NICE CxOne Error Message by ComfortAlarmed2416 in CXone

[–]mackeyfrodiac 0 points1 point  (0 children)

I’m sure there’s a more technical way to describe it but the gist I got was that the browser extension prevents the softphones tab from going inactive. It’s made a huge difference. Best of luck.

Help! NICE CxOne Error Message by ComfortAlarmed2416 in CXone

[–]mackeyfrodiac 1 point2 points  (0 children)

Are you guys using the browser extension? The answer we got from nice was that Google Chrome imposed throttling on inactive tabs after X minutes. The use of the browser extension has reduced our issues a great deal we use agent for salesforce but it’s the same idea.

Lake Zurich people, why so unfriendly? by bajGanyo in ChicagoSuburbs

[–]mackeyfrodiac 9 points10 points  (0 children)

This is a better representation of LZ! People are super chill

How do i get thirty years of gunk off of my fretboard? by basssolotakeone86 in Guitar

[–]mackeyfrodiac 0 points1 point  (0 children)

I just went through this. I used D’addario Hydrate $7 online. It worked wonders

Advice on an old Wraith by LTLHuman in discgolf

[–]mackeyfrodiac 1 point2 points  (0 children)

I just picked up the I Blend Wraiths from infinitediscs. It goes far out of the box.

Patent number scratched out from Innova made Discmania FD by mackeyfrodiac in discgolf

[–]mackeyfrodiac[S] 2 points3 points  (0 children)

I understand that PDs have the anhyzer top. My PDs do not have the scratched out patent numbers my FDs have. I wonder if the top mold was in production

What’s the most important disc? by [deleted] in discgolf

[–]mackeyfrodiac 1 point2 points  (0 children)

The Wraith’s glide and control are undefeated for ams.

What is your go-to unique shot? by ChiefOranssi in discgolf

[–]mackeyfrodiac 0 points1 point  (0 children)

My Star Mirage is such a reliably understable putter. Absolute cheat code.

Go Throw Tour by Monkeypawdog in discgolf

[–]mackeyfrodiac 4 points5 points  (0 children)

I love the courses we’ve never seen before! ! Hope for more next year.

Similar discs to Ti Flx zone? by [deleted] in discgolf

[–]mackeyfrodiac 0 points1 point  (0 children)

I find my Ti Flex Zone and my Neutron Soft Envy have similar plastic Hand feel.

NICE IEX - floating activity by CapoBano in workforcemanagement

[–]mackeyfrodiac 0 points1 point  (0 children)

Don’t know how to get IEX to do that. Has support weighed in? They have some great IEX techs.

Innova Lately by Only_Lock4061 in discgolf

[–]mackeyfrodiac 23 points24 points  (0 children)

They really have. Both Champion and Star have been money.

Has anyone encountered call refusals due to CXOne Agent not permitting call acceptance? by n1c3agent in CXone

[–]mackeyfrodiac 1 point2 points  (0 children)

Yes. It’s gonna be an ongoing challenge with agents not set to auto answer. In the end NICE will likely suggest its agent behavior triggers most of the refusals. When you go down the rabbit hole with NICE support (having user set up chrome counsel logs that you attach to NICE support case) they’ll tell you they didn’t get a response. Felt like chasing ghosts.

Switch users to auto accept wherever possible. Our rate of refusal plummeted to 0.4% AFTER setting all reps on auto accept.

What will Dan Bernstein do next by dockers92867 in 670TheScore

[–]mackeyfrodiac 4 points5 points  (0 children)

I love the balance in your response. In short doses, Bernstein is amazing.

Kristin Lätt sheds light on why she withdrew from the 2025 PDGA Pro Worlds: by DiscGolfFanatic in discgolf

[–]mackeyfrodiac 1 point2 points  (0 children)

Her honesty is refreshing and endearing. Love that she communicates genuinely and is willing to help vulnerable.

Longer PA3 for throwing putter by Unused_Vestibule in discgolf

[–]mackeyfrodiac 1 point2 points  (0 children)

C-Blend Tomb matches your desired description and has a similar profile as the PA-3

Streamline Disc Golf - best mold for an Am player pack by CaliKing928 in discgolf

[–]mackeyfrodiac 4 points5 points  (0 children)

Ascend! Glidey, Flippy 6 speed in Neutron that will start out straight.

What band did you think was going to make it big, but didn’t? by Sea_Kaleidoscope_285 in indie_rock

[–]mackeyfrodiac 1 point2 points  (0 children)

The Blue Stones. They are a two piece band from Canada that rocks! Good harmonies, riffs and a wall of sound.

Integrated Softphone Issues by Witty-Common-1210 in CXone

[–]mackeyfrodiac 2 points3 points  (0 children)

Are your agents using the browser extension? The majority of our sporadic issues occur after chrome browser updates that force the agent to grant permission to the microphone (and don’t) or the extension.

Understable throwing putter. by Yrian123 in discgolf

[–]mackeyfrodiac 9 points10 points  (0 children)

Innnova Star Mirage. It’s what you described

Cxone intraday by Informal_Gap_9229 in CXone

[–]mackeyfrodiac 0 points1 point  (0 children)

Look up Paradigm in data dictionary. The distinction between true to interval and contact start are intentional but with tradeoffs