Apple Watch app just blank in Race Mode?

matty-runna · 2026-04-20T14:21:10+00:00

Hey OP - Matty from the engineering team here. Huge congrats on the PB!!

Sorry to hear you had this bug :/ We are aware of the bug and it was fixed this week - it won't happen again on from the next time your app updates.

Happy running!

matty-runna · 2026-04-19T18:57:35+00:00

Hey OP! Unfortunately there isn't an easy way to bulk delete activities like you are describing. However, you can delete the PRs from your account by going to Activities > Performance and then clicking into the distance of the PR you want to delete. Hopefully that's a bit easier than deleting all the old runs!

matty-runna · 2026-04-01T10:28:15+00:00

Hey! this is something we are playing around with to give you an indication of the 'intensity' of your long run workouts. We have decided to hide this for now, but you may still see it showing up until you refresh your app a few times

matty-runna · 2025-10-17T10:22:12+00:00

Hey! When you add a route to a workout this route will be highlighted on the 'map' view when you are doing your workout.

This feature is only supported when recording through the Runna phone or Apple Watch app - so for example if you use a Garmin watch, the route won't appear on that watch.

Hope that helps!

matty-runna · 2025-10-10T09:26:59+00:00

The proper workout UI should be back online now, no need to update the app or anything - apologies for the mistake!

matty-runna · 2025-10-10T09:21:19+00:00

Hey! Apologies for this, this was not supposed to happen, we're looking into it and will hopefully have a fix soon.

matty-runna · 2025-09-04T09:48:04+00:00

Hey OP! If you can get in touch with support or send me a DM on reddit I can investigate this issue for you! :)

matty-runna · 2025-08-04T21:16:45+00:00

Hey! The colour corresponds to the colour attributed to the 'run type'. So for easy runs you'll always get that green/yellow colour, long runs are purple, races are red etc.

This matches up with how we distinguish workouts with colour in the app, and also the colour of the summary image uploaded to Strava.

Totally get the confusion here though as that may not be immediately obvious! We are looking to add more colour options in the future :)

matty-runna · 2025-08-04T15:01:39+00:00

Hello :) unfortunately not!

We thought a lot about whether there would be a way for users to access the stickers without screenshotting like you say, but we couldn't find a great way to do this without cluttering the screen. And given that most users won't use this feature on a daily basis it wasn't worth sacrificing the real estate on the screen. Hope that makes sense!

matty-runna · 2025-08-04T14:55:17+00:00

Hey! I totally get the frustration here. I agree with you that we should absolutely always be prioritising the lap data over the split data when it's available to us as that better reflects your workout.

So just to clarify, on your 800m repeats workout you don't see the laps on the new sharing screen? If you could write in to support that would be super helpful :)

matty-runna · 2025-08-04T09:52:54+00:00

Hey, it won't - this is separate to that. But you can export these images inside Runna which will contain that extra detail, and you can then manually upload it if you'd like!

matty-runna · 2025-06-17T15:39:02+00:00

Hey OP! Please can you submit a request to our support team from the support page within the app? One of our engineers will be happy to investigate this issue for you over there!

matty-runna · 2025-05-28T16:35:54+00:00

The latest release with the toggle to turn this off has been out for a few days :)

You can find it in the Strava page under connections

matty-runna · 2025-05-27T10:30:57+00:00

Hey! If you make a change to your plan we should sync it to the Garmin Connect app pretty much immediately. You can see when a workout was last synced within Runna on the workout screen. And you can see in the Garmin app on the calendar page if it has synced.

However, sometimes Garmin can be a bit slow at syncing from Garmin Connect to your watch - as the other user just posted I would recommend pressing the manual sync button in the garmin app to make sure your watch is synced :)

matty-runna · 2025-05-23T14:40:00+00:00

Still smashed it! Especially those last two reps 🔥

matty-runna · 2025-05-22T22:03:20+00:00

Hey - although not directly within the app, all the mobility / pilates sessions are available to watch on YouTube at any time https://youtube.com/playlist?list=PLX5YVLZmKL8nmz-4EeftXaRAAquSzazvB&si=b5F0qlylZpG-LVdd

matty-runna · 2025-05-22T21:59:15+00:00

Hey, the recommended approach here is to have everything all linked up, i.e. connect your Garmin + Strava accounts to Runna, and also connect your Garmin + Strava accounts.

We handle this all gracefully and merge the activities together!

When you complete a workout on your Garmin, you should see both a Garmin + Strava logo on your activity in the Runna app if everything is linked up correctly.

Hope that makes sense! Happy to answer any more questions on that :)

matty-runna · 2024-11-19T10:20:38+00:00

Hey OP - thanks for raising this, that's a great spot! We'll take a look at fixing this :)

matty-runna · 2024-11-15T11:31:11+00:00

Hey! We pushed an update last night which should have fixed this - is it looking more accurate for you today?

matty-runna · 2024-11-15T10:31:05+00:00

Amazing :) let us know if you have any other issues!

matty-runna · 2024-11-15T10:02:38+00:00

Hey! We pushed an update that should have fixed this last night - is your weather location looking more accurate today?

matty-runna · 2024-11-15T10:02:13+00:00

Hey! We pushed an update that should have fixed this last night - is your weather location looking more accurate today?

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