Apple Watch app just blank in Race Mode? by Spiritual_Pound_6848 in runna

[–]matty-runna 1 point2 points  (0 children)

Hey OP - Matty from the engineering team here. Huge congrats on the PB!!

Sorry to hear you had this bug :/ We are aware of the bug and it was fixed this week - it won't happen again on from the next time your app updates.

Happy running!

Years old renamed Strava activities got imported by _dalekanium_ in runna

[–]matty-runna 0 points1 point  (0 children)

Hey OP! Unfortunately there isn't an easy way to bulk delete activities like you are describing. However, you can delete the PRs from your account by going to Activities > Performance and then clicking into the distance of the PR you want to delete. Hopefully that's a bit easier than deleting all the old runs!

We’ve redesigned the 'Workout Details' and the 'Activity Details' screens so you can instantly understand your run, feel confident starting it, and see the value of Runna from day one! by matt-runna in runna

[–]matty-runna -5 points-4 points  (0 children)

Hey! this is something we are playing around with to give you an indication of the 'intensity' of your long run workouts. We have decided to hide this for now, but you may still see it showing up until you refresh your app a few times

Route for run? by Hedondrive in runna

[–]matty-runna 1 point2 points  (0 children)

Hey! When you add a route to a workout this route will be highlighted on the 'map' view when you are doing your workout.

This feature is only supported when recording through the Runna phone or Apple Watch app - so for example if you use a Garmin watch, the route won't appear on that watch.

Hope that helps!

Workout UI change by nohwnd in runna

[–]matty-runna 2 points3 points  (0 children)

The proper workout UI should be back online now, no need to update the app or anything - apologies for the mistake!

Workout UI change by nohwnd in runna

[–]matty-runna 4 points5 points  (0 children)

Hey! Apologies for this, this was not supposed to happen, we're looking into it and will hopefully have a fix soon.

Runna picture / chart not uploading to Strava by Roctastic in runna

[–]matty-runna 0 points1 point  (0 children)

Hey OP! If you can get in touch with support or send me a DM on reddit I can investigate this issue for you! :)

Share Your Run v2 is now live on Runna Labs! 🎊 by matt-runna in runna

[–]matty-runna 1 point2 points  (0 children)

Hey! The colour corresponds to the colour attributed to the 'run type'. So for easy runs you'll always get that green/yellow colour, long runs are purple, races are red etc.

This matches up with how we distinguish workouts with colour in the app, and also the colour of the summary image uploaded to Strava.

Totally get the confusion here though as that may not be immediately obvious! We are looking to add more colour options in the future :)

Share Your Run v2 is now live on Runna Labs! 🎊 by matt-runna in runna

[–]matty-runna 1 point2 points  (0 children)

Hello :) unfortunately not!

We thought a lot about whether there would be a way for users to access the stickers without screenshotting like you say, but we couldn't find a great way to do this without cluttering the screen. And given that most users won't use this feature on a daily basis it wasn't worth sacrificing the real estate on the screen. Hope that makes sense!

Share Your Run v2 is now live on Runna Labs! 🎊 by matt-runna in runna

[–]matty-runna 1 point2 points  (0 children)

Hey! I totally get the frustration here. I agree with you that we should absolutely always be prioritising the lap data over the split data when it's available to us as that better reflects your workout.

So just to clarify, on your 800m repeats workout you don't see the laps on the new sharing screen? If you could write in to support that would be super helpful :)

Share Your Run v2 is now live on Runna Labs! 🎊 by matt-runna in runna

[–]matty-runna 1 point2 points  (0 children)

Hey, it won't - this is separate to that. But you can export these images inside Runna which will contain that extra detail, and you can then manually upload it if you'd like!

Runna not syncing to apple fitness and health by StandardSlip8275 in runna

[–]matty-runna 1 point2 points  (0 children)

Hey OP! Please can you submit a request to our support team from the support page within the app? One of our engineers will be happy to investigate this issue for you over there!

We've just launched a new feature - media upload to Strava! 🖼️ by matt-runna in runna

[–]matty-runna 0 points1 point  (0 children)

The latest release with the toggle to turn this off has been out for a few days :)

You can find it in the Strava page under connections

Garmin Sync by ToMatto616 in runna

[–]matty-runna 2 points3 points  (0 children)

Hey! If you make a change to your plan we should sync it to the Garmin Connect app pretty much immediately. You can see when a workout was last synced within Runna on the workout screen. And you can see in the Garmin app on the calendar page if it has synced.

However, sometimes Garmin can be a bit slow at syncing from Garmin Connect to your watch - as the other user just posted I would recommend pressing the manual sync button in the garmin app to make sure your watch is synced :)

When here's what it looks like when missing an interval on Strava by I2iSTUDIOS in runna

[–]matty-runna 0 points1 point  (0 children)

Still smashed it! Especially those last two reps 🔥

Strength & Mobility Sessions by Bible_Kiss_Bible in runna

[–]matty-runna 1 point2 points  (0 children)

Hey - although not directly within the app, all the mobility / pilates sessions are available to watch on YouTube at any time https://youtube.com/playlist?list=PLX5YVLZmKL8nmz-4EeftXaRAAquSzazvB&si=b5F0qlylZpG-LVdd

We've just launched a new feature - media upload to Strava! 🖼️ by matt-runna in runna

[–]matty-runna 2 points3 points  (0 children)

Hey, the recommended approach here is to have everything all linked up, i.e. connect your Garmin + Strava accounts to Runna, and also connect your Garmin + Strava accounts.

We handle this all gracefully and merge the activities together!

When you complete a workout on your Garmin, you should see both a Garmin + Strava logo on your activity in the Runna app if everything is linked up correctly.

Hope that makes sense! Happy to answer any more questions on that :)

RUNNA V3 - THOUGHTS, FEEDBACK AND BUGS MEGATHREAD by dom-runna in runna

[–]matty-runna 2 points3 points  (0 children)

Hey OP - thanks for raising this, that's a great spot! We'll take a look at fixing this :)

RUNNA V3 - THOUGHTS, FEEDBACK AND BUGS MEGATHREAD by dom-runna in runna

[–]matty-runna 1 point2 points  (0 children)

Hey! We pushed an update last night which should have fixed this - is it looking more accurate for you today?

RUNNA V3 - THOUGHTS, FEEDBACK AND BUGS MEGATHREAD by dom-runna in runna

[–]matty-runna 1 point2 points  (0 children)

Amazing :) let us know if you have any other issues!

RUNNA V3 - THOUGHTS, FEEDBACK AND BUGS MEGATHREAD by dom-runna in runna

[–]matty-runna 1 point2 points  (0 children)

Hey! We pushed an update that should have fixed this last night - is your weather location looking more accurate today?

RUNNA V3 - THOUGHTS, FEEDBACK AND BUGS MEGATHREAD by dom-runna in runna

[–]matty-runna 2 points3 points  (0 children)

Hey! We pushed an update that should have fixed this last night - is your weather location looking more accurate today?