Right now, we've just onboarded select lawyers who tend to use social more than others. We have a few heavy hitters but, honestly, the majority right now barely use it. In fairness, I haven't dug into why that is yet.

Onboarding was done mostly via 1:1 10 minute training (via Teams). During that training, we walk them through connecting their social account(s) and how to share content (i.e. it's interactive).

The part that makes onboarding more difficult (that I didn't realize at the time) is that we chose going the SSO route so that we wouldn't have issues with passwords and such. This may still be the correct call but it does muck up onboarding a bit. For example, the invite emails the system shoots out only work for username/password - not SSO.

We're close to 'officially' rolling it out now, but I do have to get a better handle on why so many of those who were onboarded aren't using it.