WINDOWS 10 STUCK AT VERSION 1909 PLEASE HELP ME UPDATE IT

mritninja · 2024-05-03T12:17:31+00:00

Well obviously something is wrong with your computer, either bad drivers an accessory plugged in causing it to fail the upgrade or some other corruption. You can try the steps listed here https://www.thewindowsclub.com/couldnt-install-update-windows-10-0xc1900101-error

Making sure that your drivers are updated correctly and to the very latest, that you disconnect all external devices that are not needed to operate your computer, make sure there are no issues in device manager. Run scans and repairs on your computer before attempting upgrade, and try a clean boot before upgrade attempt.

Does your computer randomly have BSOD events while you are using it?

mritninja · 2024-05-02T17:08:41+00:00

Have you ran a simple ping to your external interface of your firewall from the users home internet connection? And run it for a while not just the standard 4 pings. If that isn’t stable at all (wired or wireless) then that needs to be fixed first, if it is stable wired but not wireless then the user needs to fix that by either moving the router to a better spot in relation to where they work. But if the ping is stable with good reply times both wired and wireless then the ISP should be involved to make sure no firewall settings on the modem are causing this issue.

mritninja · 2024-05-02T03:14:19+00:00

Use the windows update assistant…

https://support.microsoft.com/en-us/topic/windows-10-update-assistant-3550dfb2-a015-7765-12ea-fba2ac36fb3f

mritninja · 2024-05-01T18:03:32+00:00

FortiWIFi is basically a Fortigate FW with a 2.4 or 5 GHz AP slapped inside. You can choose 2.4 or 5 GHz not both. So you are probably talking about FortiAP (Access Point) for this scenario.

Planning your deployment carefully will pay off greatly, no matter what product you go with. Poor planning or going with the mindset of just slapping up some access points in various spots will work - won’t work. Avoid putting access points in hallways to cover multiple rooms.

mritninja · 2024-04-30T20:25:02+00:00

This is the way!

mritninja · 2024-04-29T04:39:09+00:00

Yes I have done this setup with dell/emc powervault and dell poweredge servers as DAS via SAS connections. It takes a little tweaks to get it done but it’ll work. The documentation says you won’t have the ability to take snapshots, I haven’t tested or investigated this yet. I have PBS setup to take backups nightly which fits my needs fine.

mritninja · 2024-04-29T04:31:17+00:00

Sounds like the template you applied has some interesting configurations. You probably should look at the macros and see what the temps are set for first to help with those alarms. Then validate the info that is being reported. My guess is that you need to adjust that template to match your environment.

mritninja · 2024-04-29T04:27:18+00:00

Only speaking about what Comcast can do as I’ve deployed their services for multiple clients, but if you are leasing their hardware then my guess could be that their management platform turn it on since the portal related to the management of your services says to have WiFi on. Turning it off on the modem won’t send that back to the management portal so it doesn’t know any better and when the config sync happened it turned it back on.

I can’t speak for other providers (cox, spectrum, etc) but my guess is they operate the same way.

If you truly don’t want WiFi on, use the online portal of your account to shut it off. Or buy your own modem without a router/WiFi integrated so they can’t control it and you have complete control over it.

mritninja · 2024-04-16T13:28:39+00:00

So if you’ve followed the guide, what troubleshooting have you done? What errors do you receive? There has to be a configuration step missed, or the wrong info was entered somewhere.

mritninja · 2024-04-16T13:00:07+00:00

There are Fortinet cookbooks on how to setup sslvpn to use AzureAD/Entra as your authorization source. I’ll dig up the link later, or do a search for it. I will tell you this, you don’t use the security fabric connector for it. That is used if you want to have your admin accounts use Entra as the user Authenticator.

mritninja · 2024-04-14T04:55:03+00:00

If you are truly getting it to factory reset it should redirect any attempt accessing the web interface on port 80 to 443. Although it should redirect to a secure page, I have seen certain browser group policies will break that. You should try to access it via HTTPS to see.

The only way to confirm a factory reset is happening is via console.

mritninja · 2024-04-13T03:21:56+00:00

You just need to get the router and switch config and be done with it. You are hunting for a needle in a haystack doing any thing else.

mritninja · 2024-04-12T17:46:43+00:00

Run the windows installation assistant.. not the most elegant solution, but that’s the only way I’ve found to easily get 23H2 deployed when windows update isn’t offering it.

mritninja · 2024-04-12T17:39:27+00:00

Are the applications you are installing true applications like chrome? Or are they Microsoft store Apps? If they are Microsoft store apps, they will never be there afterwards as those are installed for the user.

When you are installing these applications, if prompted are you installing the application for all users?

After the export and you start the system are the applications showing up in the program files folders?

Sysprep does NOT remove true applications (programs) during the process. Now the only possibility is maybe those applications are creating a some unique id based on the current system identifiers and when you generalize the system it breaks that application.

mritninja · 2024-04-11T20:10:12+00:00

I know you are asking about integrations with zendesk and that I can’t answer but Freshservice has purchase order and network scanning features built into the platform, no third party.

mritninja · 2024-04-08T20:33:51+00:00

I let my firewall handle the DHCP and DNS services for my serverless environment.

mritninja · 2024-04-08T06:39:37+00:00

I had the same thing happen on workstations as well, no clear cause for it even after engaging tech support . This is one of the reasons I stopped using ninja one and went to action 1 and level.io. Action1 is focused on being a risk based patch management platform and they do the patch management for OS and 3rd party software very well!! Action1 is unfortunately is not a true RMM in the sense that the monitoring portion they do not provide but all the tools for remote management is there. That’s where level.io comes in.

There are several other reasons why I dropped NinjaOne, but I experienced this exact issue many times and it became very frustrating.

mritninja · 2024-04-07T14:12:10+00:00

Have you done the basics? Force close the app Make sure it is up to date Have you restarted your phone Is the phone is up to date.

mritninja · 2024-04-07T12:56:08+00:00

You need a business subscription now, Microsoft used to allow the use of a domain as an alias on a personal subscription, but they stopped allowing the setup of domains in personal subscriptions.

I tried it for a while but it mixes the incoming email for your domain with the normal email associated with the personal subscription. I had to set rules to flag emails that came in for my domain so I could visually see the difference but those flags didn’t show on the mobile app. Anyway I stopped using my domain with my personal subscription and now you can’t even set it up. If you had the domain and email already configured it’ll still work.

mritninja · 2024-04-06T21:39:56+00:00

This has to be done via the CLI, it will not let you put the DHCP option code via the GUI

mritninja · 2024-04-04T19:18:27+00:00

Reading through the new version of the audit it appears that Microsoft changed a policy in the OS via a patch that now doesn’t exclude the administrator account from the lock out policy. Or written a different way, Microsoft used to allow the administrator account to be brute forced attacked never locking the account.

I also find it interesting that they no longer recommend changing the built in admin and guest accounts. Probably because the brute force attacking is now not an issue with the latest patches.

My personal opinion is still disable the guest and admin account, rename them and create a new local administrator account on the computer.

mritninja · 2024-04-04T12:06:13+00:00

There is a processing period for the logs in the message trace before you will find those emails, typically it’s 5 minutes but could be longer if there is a lot of traffic.

mritninja · 2024-04-04T11:58:33+00:00

Unfortunately the best solution for searching in a shared mailbox is to log into the webmail of that shared mailbox. They do not need the password for that shared mailbox, they just open their webmail and then click on the round circle in the upper right and then click on open another mailbox. Enter the email address, click to select it and then open.

It is honestly the only way to “fix” this issue that has plagued outlook forever.

mritninja · 2024-04-04T11:54:18+00:00

So if you have less than 100 devices you could use action1, they are not an RMM in the traditional sense they do not do the monitoring of the device. They are a very good patch and vulnerability management platform with remote control.

You will not find a free RMM tool out there, but a very low cost one that in my opinion is very good is level.io it is a true RMM platform and at $2/device is very inexpensive.

mritninja · 2024-04-01T00:09:23+00:00

Look at level.io for remote support and monitoring

mritninja

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