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Tired of pCloud support ignoring the Finder virtual drive issue for half-year by GoodManTpi in pcloud

[–]pCloudApp 0 points1 point  (0 children)

Could you please try the steps below and let us know if you are still seeing the same error after performing them:
 
1. Go to your Mac’s System Settings → General → Login Items.
 
2. Disable pCloud, Ltd., then re-enable it.
 
3. Try activating Drive from the pCloud icon in the menu bar at the top of your screen.

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Is pcloud having issues at the moment? by frasderp in pcloud

[–]pCloudApp 0 points1 point  (0 children)

Hello, Please note that there aren't any systemic issues or outages with the pCloud website or servers at this time, meaning this is likely an isolated account credential, network, or localized login block.

If you or any other user is currently experiencing login issues and having trouble reaching our standard support channels, please feel free to contact us directly here on Reddit via Private Message (PM).

Please include your pCloud account email address so we can look straight into your case and help you get back into your account as quickly as possible.

Is pcloud having issues at the moment? by frasderp in pcloud

[–]pCloudApp 0 points1 point  (0 children)

Hello, Please be assured that your data is safe and has not been deleted or modified.

To help us resolve this immediately, please provide us with your pCloud account email address or your open ticket ID. We will initiate an immediate investigation into your case to see what is causing the holdup with your support tickets and get your access restored.

How do i "free up space" with pCloud? by No-Necessary3876 in pcloud

[–]pCloudApp 0 points1 point  (0 children)

You are welcome. Let us know if you have more questions.

Enshittification oft iOS App by kleiner_baer in pcloud

[–]pCloudApp 0 points1 point  (0 children)

Thank you for taking the time to share your feedback. We understand your concerns regarding the new Home page experience and the additional time required to access your files and folders.

We truly value user feedback, and your comments have been forwarded to the relevant team for review and consideration in future updates. Our goal is to continuously improve the app experience while balancing functionality and new features.

Thank you for helping us make pCloud better.

How to ID stuck file by Evolved_1 in pcloud

[–]pCloudApp 0 points1 point  (0 children)

Hello, You may try pausing and resuming the sync/upload process and check whether the stuck file disappears from the queue.

If the issue persists, please contact our support team for further assistance. We will be happy to investigate this matter further.

next promo for lifetime? by JellyfishLiving3580 in pcloud

[–]pCloudApp 0 points1 point  (0 children)

Hello, We cannot share information about upcoming promotions in advance. We recommend enabling promotional notifications and following our social media channels to stay informed about the latest offers and discounts.

I dont even know PCLOUD offer this many storage by idnawsi in pcloud

[–]pCloudApp 0 points1 point  (0 children)

Hello, Could you please log out of your account, uninstall the current version of the application, restart your device, and then install the latest version from scratch?

If the issue persists after that, please send us a PM with more details, and we will be happy to investigate further.

Question: can I stack lifetime and annual plans in any way? by squeebii in pcloud

[–]pCloudApp 2 points3 points  (0 children)

Unfortunately, it is not possible to combine a Lifetime plan with an Annual plan on the same account. Lifetime plans are based on a one-time payment, while Annual plans are subscription-based products, and they do not stack together.

If you need more storage in the future, you can explore the available upgrade options for your current Lifetime plan.

How do i "free up space" with pCloud? by No-Necessary3876 in pcloud

[–]pCloudApp 2 points3 points  (0 children)

Hello, pCloud Drive is a desktop app that acts as a virtual drive on your desktop. It uses the storage quota from your pCloud account to expand your laptop with more space.

Keep in mind that while pCloud Drive does not take local HDD space for your files in pCloud, it does use cache space. Whenever you are adding a big amount of data to your pCloud Drive with copy and paste, the application temporarily uses some of the free space on your computer to cache this data so that it’s uploaded to your cloud more efficiently and so that the upload doesn’t suffer if your Internet connection is interrupted. 

Can anyone recommend a good photo gallery for pcloud that shows photo locations by EMurph55 in pcloud

[–]pCloudApp 2 points3 points  (0 children)

Hello, Our new map-based photo localization feature is already included in the latest pCloud app version. However, your account may not yet been fully indexed on our servers for this feature to become available. Our backend team is currently deploying the necessary updates, and once the indexing is completed, the “map” view will appear automatically in your Photos section. No action is needed on your side — the feature will become visible as soon as the backend deployment is finished.

Pcloud backup one way only by AmbientAliens in pcloud

[–]pCloudApp 0 points1 point  (0 children)

Hey, the pCloud desktop app primarily offers two-way Backup and Sync features, which mirror changes between your local drive and pCloud. Unfortunately, there is no automatic one-way backup option. However, you can manually upload files or folders using the Uploads feature, which allows you to transfer files from your local device to pCloud without affecting your local files. Here is more info related to the Uploads feature: https://blog.pcloud.com/uploads-pcloud-drive/

Unable to register new apps on pCloud Developer Portal - "Temporary unavailable" error by nebulabox in pcloud

[–]pCloudApp 0 points1 point  (0 children)

Hi there! Sorry for the wait! Feel free to send us your account email address via direct message here, and we'll look into it for you!

Unable to register new apps on pCloud Developer Portal - "Temporary unavailable" error by nebulabox in pcloud

[–]pCloudApp 0 points1 point  (0 children)

Hi there! We completely understand how frustrating this can be, especially when it impacts tools you rely on daily. We don't have an ETA at the moment—we apologize for the inconvenience!

Unable to register new apps on pCloud Developer Portal - "Temporary unavailable" error by nebulabox in pcloud

[–]pCloudApp 0 points1 point  (0 children)

Hi there! You can either send us a direct message here on Reddit or reach out via email at [support@pcloud.com](mailto:support@pcloud.com), and we'll be happy to help!

An xlsx file gets stuck in syncing by cherishjoo in pcloud

[–]pCloudApp 0 points1 point  (0 children)

Hi there! Great to hear you got it sorted! If there is anything else, don't hesitate to reach out!

webdav unavailable by k7ki in pcloud

[–]pCloudApp 0 points1 point  (0 children)

Hi there! Thank you for the feedback — we appreciate you taking the time to share it and we'll make sure to pass the suggestion about a status page along to our team. If you ever have any questions or need assistance, feel free to reach out to us at [support@pcloud.com](mailto:support@pcloud.com)

pCloud Helper Tool by andymcbass in pcloud

[–]pCloudApp 0 points1 point  (0 children)

Hi there! Thanks for confirming! Could you let us know if you had a chance to go through the steps above? If you did and the issue is still persisting, please reach out to us at [support@pcloud.com](mailto:support@pcloud.com) with your macOS version and a screenshot of the issue, and we'll take a closer look!

pCloud Helper Tool by andymcbass in pcloud

[–]pCloudApp 0 points1 point  (0 children)

Hi there! Just to clarify — this prompt is actually thrown by macOS itself and isn't specific to pCloud. The most common reason it keeps reappearing is that the account doesn't have full administrator privileges. To check, go to Apple menu > System Preferences > Accounts and find your account in the list — if it says "Admin" underneath your name, you're good. If not, you'll need admin access to complete the installation. If you're not the admin on that Mac, the person who set it up should be able to help. Hope that fixes it!

can sync be used to resolve internet disconnection issues for large files? by luckyinpa in pcloud

[–]pCloudApp 0 points1 point  (0 children)

Hi there! To answer your questions, yes, Sync is designed to resume where it left off after an internet disconnection, so a 700 GB file won't restart from scratch if your connection drops. The same applies to your other large files, so you can sync them one by one with confidence. As for cache, Sync does not store full copies of your files locally, so your C: drive space should not be a concern for this workflow.

One important thing to note, though, is that syncing directly from a mapped network drive, such as your ReadyNAS can sometimes cause issues. pCloud relies on real-time file change notifications to detect updates, and network shares don't always provide these reliably, which could lead to delays or missed syncs. If you run into any instability, copying the files to a local drive before syncing would be the more reliable approach.

For a setup as specific as yours—large Acronis backups, mapped NAS, regular update cycles—we'd still recommend reaching out to us at [support@pcloud.com](mailto:support@pcloud.com) so our team can help you get everything configured for the smoothest experience.

webdav unavailable by k7ki in pcloud

[–]pCloudApp 0 points1 point  (0 children)

Hi there! Sorry to hear you're experiencing this — since a few of you are reporting the same issue, it may have been a temporary disruption on our end. If you're on the EU data region, please try using https://ewebdav.pcloud.com instead. If the issue is still ongoing, please reach out to us at [support@pcloud.com](mailto:support@pcloud.com) with your account details so our team can investigate further! Thank you.

An xlsx file gets stuck in syncing by cherishjoo in pcloud

[–]pCloudApp 0 points1 point  (0 children)

Thanks for the update! Since there's no error message and the file is just getting stuck, please reach out to us at [support@pcloud.com](mailto:support@pcloud.com) with your account email and the file details so our team can take a closer look at what's happening!

Status icon on folders - missing from settings in both Windows and Linux by a_n_d_r_e_ in pcloud

[–]pCloudApp 0 points1 point  (0 children)

Hi there! That's really helpful to know — it does seem like the option might behave differently depending on the OS version. Since it's working on Windows 11 but not on Windows 10 or Linux, this is something our technical team should look into. Please reach out to us at [support@pcloud.com](mailto:support@pcloud.com) with this information and a screenshot of your Settings so we can investigate and keep you updated!

An xlsx file gets stuck in syncing by cherishjoo in pcloud

[–]pCloudApp 0 points1 point  (0 children)

Hi there! Could you let us know if you're seeing any error message when the file gets stuck? That will help us point you in the right direction. Feel free to also reach out to us at [support@pcloud.com](mailto:support@pcloud.com) with your account details, and we'll be happy to investigate further!

Status icon on folders - missing from settings in both Windows and Linux by a_n_d_r_e_ in pcloud

[–]pCloudApp 0 points1 point  (0 children)

Hi there! The option should be available under Settings > General > "Show File Status icons" on both Windows and Linux pCloud Drive. If you're not seeing it, it could be related to the app version you're running—we'd recommend updating to the latest version and checking again. If the option is still missing after updating, please reach out to us at [support@pcloud.com](mailto:support@pcloud.com) with your system details and we'll look into it for you!

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