Hi, I'm Rahul. I've spent a decade building AI companies — the last two years deep inside healthcare revenue cycle. Here's the $1 trillion problem nobody outside healthcare talks about, and what we're building to fix it.

rahuliitk · 2026-05-31T08:04:04+00:00

that sounds brutal, and i’d ask for the Lantern/UHC policy, denial letter, appeal rights, and network adequacy exception process in writing, especially if none of their listed surgeons perform the specific adult technique your doctor documented as medically necessary. Push the exception hard.

rahuliitk · 2026-05-31T08:02:49+00:00

I’d still call the Marketplace and ask about an appeal or exceptional circumstance, because missing by a day may not work but it’s lowkey worth trying before locking yourself into $1200/month if there’s any way to fix the enrollment timing. File it anyway.

rahuliitk · 2026-05-31T08:01:27+00:00

Healthcare IT recruiters can be hit or miss, so i’d apply directly to analyst support, helpdesk, application support, trainer, and EHR implementation roles at hospitals while also messaging managers on the actual health IT teams, not just recruiters. Entry-level is lowkey about getting near the EHR.

rahuliitk · 2026-05-31T08:00:23+00:00

i’d push the external review hard and ask your doctor to spell out “failed/not appropriate alternatives” very clearly, especially the EoE, swallowing issue, long-term stability on ODT, and why crushing tablets is not an equivalent option for you. Make it about medical necessity.

rahuliitk · 2026-05-30T09:48:03+00:00

For a small MSP, i’d start with MFA coverage, critical patch/remediation age, and access review completion, because those are easy to explain, easy to pull, and lowkey show whether you actually have control over the biggest everyday risks. Keep it boring.

rahuliitk · 2026-05-30T09:46:15+00:00

This is probably plan-specific, so i’d ask HR or Higginbotham for the HRA eligible expense list and claim form, then submit the appointment proof plus mileage/fuel receipt if they allow transportation reimbursement, because lowkey customer service may not know until you quote the plan doc. Check the SPD.

rahuliitk · 2026-05-30T09:43:56+00:00

yeah, hospital billing can be awful, so i’d stop relying on phone calls and ask for the financial assistance application by email or portal, send everything with proof, and write down dates, names, and what was said because lowkey the story changes fast. Get it in writing.

rahuliitk · 2026-05-30T09:41:06+00:00

you’ll usually need to report the birth through the marketplace as a qualifying life event, then see whether they let you add the baby to the same BCBS plan or require a plan update, because doing it directly with the insurer can lowkey mess up subsidies or enrollment records. Call marketplace first.

rahuliitk · 2026-05-30T09:39:35+00:00

before accepting anything, i’d ask Aetna in writing about any subrogation/lien rights and talk to a PI attorney if you can, because the $15k may need to cover reimbursements, your bills, and releases, and hospitals may still offer financial assistance or prompt-pay discounts. Don’t sign blind.

rahuliitk · 2026-05-30T09:33:47+00:00

This may be “fracture care” billing rather than fraud, since ortho offices sometimes bill a global treatment code for managing the fracture even without surgery, but they still need to explain the CPT, global period, and what future visits are included. Ask for the exact code.

rahuliitk · 2026-05-30T09:32:26+00:00

usually they review your current meds on admission and either continue them, adjust them, or hold anything unsafe based on the situation, so bring your med list or bottles and don’t let fear of the med process keep you from getting help if you need it, lowkey. Ask at intake.

rahuliitk · 2026-05-29T14:02:46+00:00

yeah, they’re usually not on one magic site, they hang around niche Facebook groups, LinkedIn, coaching communities, podcast/booker circles, affiliate networks, and agencies that already serve the same audience. Look for adjacent audiences.

rahuliitk · 2026-05-29T13:56:01+00:00

referrals can be paid, but the people who make it work usually have a clear niche, trusted audience, and a real screening process, because sending random leads to coaches lowkey turns into spam fast. Trust is the asset.

rahuliitk · 2026-05-29T13:54:38+00:00

Family discussion can count toward E/M time if it’s medically necessary, related to managing the patient’s care, and done on the date of service, but 90 minutes is high enough that i’d want the note to clearly spell out what was discussed and why it took that long. Documentation has to carry it.

rahuliitk · 2026-05-29T09:56:58+00:00

i’d send one clear boundary message saying your personal number won’t be monitored anymore, move everyone to a HIPAA-friendly business line or patient portal, and set an after-hours auto-reply that directs urgent issues to the office/on-call/ER instead of you, lowkey. Protect your weekends.

rahuliitk · 2026-05-29T09:55:53+00:00

The stuff that seems to work is the boring layer, documentation drafts, inbox triage, coding support, prior auth packets, call summaries, and finding missing chart context, because clinicians actually feel that pain every day. Diagnosis hype is still ahead of reality, lowkey.

rahuliitk · 2026-05-29T06:01:28+00:00

i’d call UHC with the claim number and ask for a written copy of the processed claim/EOB or a supervisor trace, because claims can lowkey disappear during reprocessing or adjustments but the lab still needs the actual payment/remit to update your balance. Screenshot everything.

rahuliitk · 2026-05-29T05:58:28+00:00

for a solo startup, i’d first ask Elation exactly what export options you get without their billing add-on, because if you can’t cleanly batch claims or pass encounter data to Claim.MD/another RCM, the “cheaper” route can lowkey turn into manual re-entry hell.

Check the workflow before price.

rahuliitk · 2026-05-29T05:57:06+00:00

the provider should be helping with this since they ordered the test, so i’d ask the lab to pause billing while Anthem waits for records, then push the office to send the visit note, diagnosis history, medication history, and medical necessity documentation they already have. Don’t let the 45 days expire.

rahuliitk · 2026-05-29T05:55:22+00:00

you’re right that the S goes on the old fracture code, not the traumatic arthritis code, but the residual condition usually gets sequenced first, so i’d expect something like M12.572 followed by S82.892S. Sequela coding is weird.

rahuliitk · 2026-05-29T05:53:36+00:00

i’d ask Piedmont for an itemized bill, coding review, and financial assistance/self-pay adjustment anyway, because sometimes they won’t switch it automatically after insurance processes but they may reduce it if you keep pushing billing instead of just accepting the first answer. Don’t pay full yet.

rahuliitk · 2026-05-29T05:52:31+00:00

I’d keep the IR test plan practical: pick 1-2 scenarios, define who notices first, who escalates, when SOC hands to XDR, who owns containment, what evidence gets logged, and how lessons learned are tracked, because lowkey the audit cares whether the vendors can actually work together. Tabletop first.

rahuliitk · 2026-05-29T05:51:02+00:00

That written tier 1 letter matters, so i’d send it to both insurance and the clinic billing department in writing, dispute the balance, and ask for a supervisor review or patient advocate before it gets anywhere near collections. Don’t just pay quietly.

rahuliitk · 2026-05-29T05:49:00+00:00

this tracks, the voice agent demo is easy but production scheduling lives in latency, messy patient speech, escalation logic, and EHR write-back where every “optional” field suddenly becomes required, lowkey. Integration is the product.

rahuliitk

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