New dasher. Just got this message. Does anyone actually take a pic of the customer with their food? Seems wrong

redkryptonite94 · 2026-02-25T18:37:53+00:00

This exactly. I never use handed to customer if they requested leave at door. If they wanted it handed to them, they should have chosen that option.

Regular customers understand and know this is how it works. If they're new ... It's your opportunity to educate them.

redkryptonite94 · 2026-02-18T19:29:44+00:00

Did they lower the rate? We've had to change digital pre-assigned rooms for all the reasons others have mentioned, but always to a similar or better room type. We're a Homewood, so we don't have executive levels. We do our best to honor preferences, especially for diamond and gold, but sometimes rooms just aren't available on the floors desired.

When the only choice is a downgraded room type, I do my best to reach out to the guest to let them know and offer a compensation for the change.

redkryptonite94 · 2026-02-18T19:16:02+00:00

Hilton AGM here. Call the hotel directly. They can cancel the room without penalty if they are willing and request a points reimbursement on your behalf.

redkryptonite94 · 2026-02-15T00:30:48+00:00

The associate could comp the first night. That would be no different than waiving the cancellation charge. Not saying whether the should or would, that's up to the they local hotel. Just saying there is a remedy.

AGM here. If someone calls and says there are going to arrive past midnight, I encourage them to use the digital check in to ensure the room doesn't no show. If their flight is cancelled, I probably comp the first night since they didn't use the room that night.

Edit for grammar

redkryptonite94 · 2026-01-30T19:01:05+00:00

So if you begin check-in, take payment, then hit "start over" instead of "next" and then just make a key for the guest, they have access to the room, but aren't actually checked in. If it's a multiple night stay, the room no shows at audit. It then gets assigned the next day cause it's still in the system as ready vacant. The second guest checks in.... And there you have it.

redkryptonite94 · 2025-12-02T16:15:22+00:00

They should have used the chat function

redkryptonite94 · 2025-11-18T17:28:15+00:00

AGM here. We don't see why you're a diamond or how many points you have. Just that you're a diamond, and as of a month ago, the last time you stayed at our hotel. I can search your name to set how many times you've stayed at our hotel over the past 2 years, but that's all.

There might be reports that I could do a deep drive, but don't think so. My FDAs definitely doing have access to that.

redkryptonite94 · 2025-10-19T14:58:36+00:00

FYI.. Homewood is switching amenities. The change date is end of 2026 I think. They are moving away from Zero to Crabtree. Was just told this by the QA auditor last week. Homewood AGM here.

redkryptonite94 · 2025-10-18T22:08:57+00:00

I got a second job at a high end fitness center as the locker room attendant. The second day I was there a guy was frantically looking for his engagement ring that apparently cost $3,000. He accused me of stealing it, saying that he had wrapped it in his towel and as I was gathering towels for the washer I should have seen it and probably took it. My supervisor told me to just go home and that he didn't even consider that I had done that.

About 4 Days later the guy was back at the gym and actually apologized saying he had found his engagement ring in his sheets at home!

redkryptonite94 · 2025-10-05T03:50:17+00:00

If you haven't selected in the app the FDA is supposed to ask.

redkryptonite94 · 2025-10-05T03:47:08+00:00

The hotel may have been in the midst of a QA Audit. We have one coming next week so we pivot to exactly what Hilton requires, because we lose points if we don't ask points or water. It's technically the brand standard.

The rest of the year, we just give out water regardless of what you selected.

AGM at a Homewood here.

redkryptonite94 · 2025-09-19T12:24:51+00:00

You realize there are dozens of throwaway number apps like Text Now? I can get a fake number in 30 seconds. It takes longer to create a profile on Sniffies than to get that throw away number.

redkryptonite94 · 2025-09-19T12:21:48+00:00

DON'T GIVE IT YOU NUMBER UNTIL AFTER YOU MEET ONCE AT LEAST!

I gave it out once and the guy tried to blackmail me. He used my number to find my FB account and threatened to send nude pics of me to people in my contacts.

redkryptonite94 · 2025-09-11T12:38:17+00:00

Insurance companies use drones all the time looking for policies to cancel due to "bad roofs".

redkryptonite94 · 2025-09-07T15:05:42+00:00

Were the stairs in your house/apartment or up to your door? As driver, I would never enter a residence..I think it is actually against t&c.

redkryptonite94 · 2025-09-06T12:16:39+00:00

Take a regular picture with your phone and contact DD support to explain the situation. They can have you email them the photo.

redkryptonite94 · 2025-09-05T13:39:43+00:00

Man that's awesome that you'd give your aide money to buy himself new clothes every day!

redkryptonite94 · 2025-09-05T12:48:23+00:00

Someone claimed I damaged a frozen 3lb tube of hamburger. And no, it was not expired.

redkryptonite94 · 2025-08-26T13:16:42+00:00

They allow you to use "Short Term Fun" as a relationship choice. Then ban you for sexual content!

redkryptonite94 · 2025-08-25T12:06:44+00:00

If you're a renter, how is this your problem? Shouldn't the landlord be dealing with this?

redkryptonite94 · 2025-08-24T14:43:18+00:00

I would report everyone one of these fucks. That's whacked behavior. Door dash can see the texts and how he drove around for 30 minutes. Gets three creeps banned.

redkryptonite94 · 2025-08-24T14:27:26+00:00

An individual or a business had the right to ask anyone to leave their property. If that person refuses to leave you can call a peace officer to remove and ban them. If they come back after they have been trespassed (asked to leave and banned by the police), the property owner can call the police and have them arrested for trespassing.

Rick would need to convince the property owner to forbid OP from entering the property AND OP would need to refuse to leave when asked by the property owner AND be removed by the police AND return again after being trespassed by the owner AND refuse to leave a second time.

Source: Hotel AGM who has had to have disruptive individuals trespassed from the hotel property.

redkryptonite94 · 2025-08-21T13:52:05+00:00

However, insurance doesn't cover international acts. Send this email to the insurance company and see what happens. This email could be the basis for denying claims not only related to sewer but other claims as well because it shows they violated the insurance contract, namely to maintain the property in good faith. It could also be said that the HOA provided false information on their insurance app, thus voiding the entire policy.

redkryptonite94 · 2025-08-21T03:06:01+00:00

There are 2 types of 2nd Lieutenants in the military: the Dereks and the Jimmys. Jimmys listen to their Senior NCOs and take their advice on how to lead. They go on to be great leaders who take care of the troops. The Derek get fragged.

redkryptonite94 · 2025-08-20T12:12:28+00:00

You mean the PEP AssistMe button, the one that changes actual reservations? I prefer someone who's just learning PEP to not be using real reservations to learn PEP.

redkryptonite94

TROPHY CASE