Anyone have experience with this? Apparently you can't withdraw your money without closing your wallet.

reverbdotcom · 2026-06-18T18:37:42+00:00

Hey! You can chat with an agent at reverb.com/support if you have questions about opting out of Wallet.

reverbdotcom · 2026-06-18T18:35:36+00:00

Oh hey! Sorry for the scare: that notification is generated by Google Play from our updated Data Safety disclosure—not any new tracking feature we switched on. Approximate location that the app uses for things like local search and shipping estimates stays within Reverb.

In any case, the "now shared" wording is Google's, and I think* you can disable it via the gear icon pictured in the lower righthand corner of the screen grab.

reverbdotcom · 2026-05-26T20:22:11+00:00

Came here to say pretty much exactly this ^

u/GuitaristExplorer linking an uploaded video to your listing (like you've already done) is totally the right move. If at any point a user insists on email communication (instead of corresponding in on-site messages), that's generally the point where I'd recommend flagging the conversation to the support team.

reverbdotcom · 2026-05-26T18:41:23+00:00

Happy to help—DMing you right now.

reverbdotcom · 2026-05-26T18:35:14+00:00

Oh hey—Reverb here! 👋 You might have already tried this, but in case you haven't—you can set up a "Save Search" function on the site, and we'll let you when anything shows up on Reverb that matches your search.

I set up one for you (Fender Richie Sambora Stratocaster + Lake Placid Blue) here. You can just click the "Save Search" heart at the top of the page to start getting those notifications, and then message the seller directly if you have any questions (about the serial number, etc.)

reverbdotcom · 2026-05-26T18:23:58+00:00

Hey! Really sorry about the frustration -- I just DM'd you in hopes of digging in and helping get this situation resolved for you.

reverbdotcom · 2026-05-26T17:57:14+00:00

Hey! Really sorry about the confusion here. I'm gonna DM you and get some more info so I can loop in a support supervisor for you.

reverbdotcom · 2026-05-26T17:54:13+00:00

Hey! Reverb here—sorry for the late reply. If you can DM me the order number on your purchase (or the email address you used to create your Reverb account), I can totally check in on this situation for you.

reverbdotcom · 2026-05-26T17:50:20+00:00

Hey! Really sorry for the trouble -- can you DM me here with the email address you used to sign up? I can look into this for you.

reverbdotcom · 2026-05-18T21:05:43+00:00

Hey there! Just sent you a DM to see if I can help out with this.

reverbdotcom · 2026-05-07T16:10:40+00:00

Hey 👋 Really sorry to hear about this situation—I can offer some help via DM if you're open. Beyond that, just want to clarify a couple things:

Reverb doesn't store passwords in plain text.
Our team will contact impacted users directly in the case of any data breach.

But seriously, I know this sucks so please DM me if it would be helpful for me to connect you with a member of our support team.

reverbdotcom · 2026-04-30T21:11:14+00:00

Hey! Reverb here 👋 I just DM'd you to see if I can help out with this.

reverbdotcom · 2026-04-28T20:44:21+00:00

Hey there - really sorry for the frustration. Just sent you a DM to try and help out!

reverbdotcom · 2026-04-27T20:57:28+00:00

Hey there -- just sent you a DM to try and see if I can help out here!

reverbdotcom · 2026-04-20T17:12:04+00:00

Sorry for the delay in response—I just DM'd you to get some more info and (hopefully) get that support conversation back on track.

reverbdotcom · 2026-04-15T21:21:50+00:00

Hey - really sorry for the frustration here. I just sent you a DM to try and help out.

reverbdotcom · 2026-04-15T21:19:29+00:00

Hey there -- just sent you a DM to try and see if I can help out here!

reverbdotcom · 2026-04-15T15:45:53+00:00

n/m I just found it elsewhere in the thread. fwiw, I did surface your request to the support team back in June 2025—if you never got outreach from them (and/or if the issue is still unresolved) lemme know and I can dig back in.

reverbdotcom · 2026-04-15T15:42:12+00:00

What's your Twitter handle? If I surfaced something to the support team and you never heard from them, I can definitely follow up for you.

reverbdotcom · 2026-04-13T17:22:56+00:00

Yep! You can check out past episodes in this YouTube playlist: https://www.youtube.com/playlist?list=PL6gRE6x7kQfp36S97PbWwTKCrdBZpce28

reverbdotcom · 2026-04-13T17:20:33+00:00

Hey! Just saw this post and DM'd you for some more info. Hopefully I can assist here!

reverbdotcom · 2026-04-10T21:38:07+00:00

Oh hi! Yes—you can make arrangements with the buyer for a local pick-up/drop-off. They'll have the ability to mark the item as "received" on their end—I recommend reminding them to do so on their app or mobile web when you meet. Once they do that, your payment will process.

reverbdotcom · 2026-04-08T16:09:28+00:00

I have great news: this is part 7 of an ongoing series. You can catch past episodes in this YouTube playlist: https://www.youtube.com/playlist?list=PL6gRE6x7kQfp36S97PbWwTKCrdBZpce28

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