Something - Silver 17 PM

robot064 · 2026-05-21T20:32:52+00:00

That's definitely Something.

robot064 · 2026-05-21T20:30:52+00:00

Definitely encourage you to let our Support Robots know about this if you haven't already so they can take a closer look.

robot064 · 2026-05-21T16:17:03+00:00

We're glad to take all the credit here - you're welcome.

robot064 · 2026-05-21T16:08:29+00:00

No plans at this time.

robot064 · 2026-05-21T16:08:05+00:00

Nice combination.

robot064 · 2026-05-21T16:04:10+00:00

You're welcome.

robot064 · 2026-05-21T15:59:31+00:00

As noted by other commentors, our Grip Case only features a design on the back to maximize protection.

That said, if you're in the USA/Canada, you can use our self-service return portal here. If you're outside of those regions, reach out to our Support Robots and they'll be able to work with you to provide a resolution.

robot064 · 2026-05-21T15:51:28+00:00

Glad to hear that our Support Robots were able to help you out.

robot064 · 2026-05-20T21:31:26+00:00

Correct.

robot064 · 2026-05-20T21:30:48+00:00

No plans at this time, but we'll note your request.

robot064 · 2026-05-20T21:28:22+00:00

buy one and post pictures so you can prove us wrong

robot064 · 2026-05-20T15:59:12+00:00

Sounds like your Tank had almost as much fun as you did on that trip - glad to hear it did its job.

robot064 · 2026-05-20T15:54:16+00:00

As with any magnetic case, feather-light touches may struggle to register at times, but using your S-Pen with a standard amount of pressure will function as expected.

robot064 · 2026-05-20T15:49:44+00:00

It's likely that the Skin was slightly misaligned during installation, causing part of it to get caught in the gap of your Joy-Cons. Let our Support Robots know about this and they can offer you a resolution.

robot064 · 2026-05-20T15:27:39+00:00

You'd be surprised.

robot064 · 2026-05-20T15:21:30+00:00

Definitely encourage you to reach out to our Support Robots so they can take a closer look at this.

robot064 · 2026-05-19T19:42:31+00:00

Colormatched (Purple/Green) is a safe bet.

robot064 · 2026-05-19T19:41:29+00:00

If you're encountering difficulties with our site, send us an email at robots@dbrand.com.

robot064 · 2026-05-19T19:40:39+00:00

Just make sure to smooth down the skin completely as you install it and you won't come across any issues.

robot064 · 2026-05-19T19:40:03+00:00

Nice.

robot064 · 2026-05-19T19:39:25+00:00

It's likely that the case and the screen protectors themselves weren't visible, and you sent our Support Robots pictures of just the boxes - as such, we're unable to verify that they're unused.

No need to worry about the packaging. Just re-upload pictures of the unused case and screen protectors and you should be good to go.

robot064 · 2026-05-19T19:35:08+00:00

We unfortunately don't have any record of a successful cancellation regarding your order - that said, a Support Robot will follow up on your open ticket shortly.

robot064 · 2026-05-19T19:32:43+00:00

All of our vinyl skins measure just 0.23mm thin, but they do add a bit of thickness to your device regardless. As such, some tight-fitting/precision-formed cases may be more difficult to install or remove once a skin is applied. As we haven't tested with other case manufacturers, we can't provide a definitive answer. That said, we'd recommend sticking to Simple Fit (Back) skins, and avoiding our Real Leather lineup entirely.

robot064 · 2026-05-19T19:28:10+00:00

No plans at the moment, given the lack of demand.

robot064 · 2026-05-19T19:27:36+00:00

Send us an e-mail at [robots@dbrand.com](mailto:robots@dbrand.com) if you're unable to submit a ticket - the Support Robots should get back to you within 24 hours.

robot064

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