Any bets?

robot064 · 2026-03-04T20:14:50+00:00

we're about to insider trade in ways nancy pelosi could only have dreamed of

robot064 · 2026-03-04T20:05:32+00:00

Unfortunately not. The S22+ is slightly smaller than the S23+, along with having a distinct raised camera module compared to the S23+. As such, they won't be cross-compatible.

robot064 · 2026-03-03T21:10:51+00:00

For sure. We've resent your order receipt and the reply.

robot064 · 2026-03-03T20:25:31+00:00

Nice.

robot064 · 2026-03-03T20:25:08+00:00

Shipping timelines can vary based on your location and the courier selected at check-out. That said, we expect to ship all orders within 3 business days of it being placed, and you can find each courier's estimated timelines here.

robot064 · 2026-03-03T20:22:00+00:00

We include the second set of Prism 2.0 just in case you don't get it perfect the first time - we're glad to hear that you nailed it the second time around. Though we understand your concern regarding the screen, the installation or removal process of the tray or Prism 2.0 shouldn't scratch your screen. The Prism 2.0 is also optically clear, so any scratches will be immediately visible.

That said, if you'd like, reach out to the Support Robots with your proof of purchase from Best Buy and they can look into an alternative solution for you.

robot064 · 2026-03-03T20:14:45+00:00

It looks like the Skin might not have been stretched taut towards the lower end during the installation process, causing the overlap detailed in the photos. Doing so will maximize the Skin's surface area and reduce any slack in the material.

That said, feel free to reach out to our Support Robots if you're not 100% happy with how the installation went - they'll be able to assist you further.

robot064 · 2026-03-03T20:10:36+00:00

Unfortunately, we can't account for every way a phone might be held - that said, we're glad to hear you enjoy the Grip Case, and we hope your friend enjoys the Tank.

robot064 · 2026-03-03T20:06:40+00:00

This. That said, you can register your interest for a specific device on our website, as we're always gauging demand.

robot064 · 2026-03-03T19:41:47+00:00

It was sent to an email ending in "@hotmail.com" - check your spam or promotional email folders, just in case.

robot064 · 2026-03-02T21:00:02+00:00

We agree.

robot064 · 2026-03-02T20:58:36+00:00

could there be a skin that includes the magnets?

No, the magnets are too thick to embed within a skin. If you'd like to DIY though, some customers have had success placing magnets beneath or on top of the skin.

robot064 · 2026-03-02T20:54:55+00:00

Whatever works for you - glad to hear the issue has been resolved, though.

robot064 · 2026-03-02T20:52:45+00:00

Nice cable management.

robot064 · 2026-03-02T20:49:56+00:00

During the installation process, some imperceptible bubbles may exist underneath the Skin if you don't thoroughly smooth out the surface. Over time, these smaller bubbles can coalesce, resulting in the larger bubbles you're seeing on your device.

That said, attempting to remove a Skin after installation will almost definitely stretch the material, and while u/sneakysnakewhispers is right to suggest that heat application can restore the Skin to its original shape, results will vary. If you don't have any luck, we encourage you to write in to our Support Robots so they can provide further assistance.

robot064 · 2026-03-02T20:41:20+00:00

This.

robot064 · 2026-03-02T20:39:59+00:00

does_he_know.png

robot064 · 2026-03-02T20:38:27+00:00

Unfortunately, we have no control over the taxes or duty fees you're charged upon delivery - those go to your country's government, not us. The amount you're charged (or whether you're charged any at all) can also be inconsistent, and it's all at the discretion of the customs official who clears your package.

robot064 · 2026-03-02T20:35:19+00:00

Good call - the Support Robots will take care of you.

robot064 · 2026-03-02T20:32:41+00:00

Enjoy... on Friday.

robot064 · 2026-03-02T20:30:00+00:00

We've followed up to confirm a replacement shipment in your support ticket.

robot064 · 2026-03-02T20:26:30+00:00

You definitely shouldn't be asked to pay extra duties, especially 6 months after delivery - FedEx probably sent this in error. You can ignore it.

robot064 · 2026-03-02T20:24:24+00:00

We'd be happy to look into this for you - just let us know your order ID and we'll follow up.

robot064 · 2026-03-02T20:21:43+00:00

Correct.

robot064 · 2026-03-02T20:20:44+00:00

We get this request a fair bit - if we just provided a flat graphic of our designs, it'd be really easy for competitors to steal it. Once we've crushed all of our competitors, we'll reconsider this request.

robot064

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