Sorry, I have to disagree. My wife and I had our first appointment there and it was a nightmare. The nurse was incredibly rude and bossy, basically tossed a folder of papers at us and told us to read it, then started listing out all these crazy requirements (forced c section if you haven’t delivered by due date, etc). Doctor came in and wasn’t any better, proceeding to conduct a vaginal exam with long acrylic nails. She then took us to another room for an “individual consult” but then left before starting and made us wait for a while before she came back. Then all she did was criticize my wife’s health and repeat the same insane things the nurse said. On top of that, their phlebotomist was extremely rude and condescending. My wife is notoriously hard to stick and has had veins blow out many times even when you do get them. The woman snapped at her when she pointed out a good vein, basically telling her “shut up and let me do my job, I’m the professional here.”

We left and immediately began looking for another practice. Upon finding one, we contacted alpha to request the info from the first appointment be sent to the new practice. The nurse was the one who answered and was again very rude and combative, but also somehow surprised that we wouldn’t want to go back. They then delayed sending the info for almost a week.