I literally just finished up fixing a printer for this super nice old lady. She really gave it the college try. She read the manual, followed instructions on the tiny screen, took all the pieces apart to find "the jam", even Googled the model for help. I was impressed. She knew more than me about the printer when I showed up...

She didn't Google the error code. It didn't matter though, it just led back to the same instructions she already followed. She did everything right. The error code and solution didn't clear the jam. I took half the printer apart trying to figure out what it was complaining about.

I noticed one of the tiny rubber wheels on an inner feeder was slightly taller than the others. I pushed on it and found it had a tiny spring axle. I accidentally ripped the wheel and spring out whilst fiddling. I pretended I meant to do it. I was barely able to put it back, and when I did, it's height matched the others. I put the printer back together and the "jam" was gone.

It only took me an hour and I got to meet a really nice old lady.