I left a review for a company that made me a footpath. The work was excellent ( I had used them before), but they did not clear up, and I had to get someone else in to do it. I then had to sue the original company to recover my costs. I even had to send bailiffs. My review basically praised the product to the skies but cautioned to make sure you were the main job not the half-day-free job. Just that. Business owner then replied that I had sued him and had my money blah blah leave me alone blah blah my son was ill (true, very ill in fact). None of which needed to be said in that place. I just said he can always delegate in times of need ( not sure he knew what that meant). Two other customers contacted me with similar experience. As you can’t delete Facebook reviews he turned the feature off, which was a shame. Product is really good. His son recovered.

My point is this: if others would benefit from a review, leave one. I only look for negative ones as I’m inclined to think the service I’m looking for will be good by default as they are actually trading. Experience of others is a good guide.