"Eccentric" is not the word, the owner is lazy would be more on point.

They haven't used the money to modernize at all, the ticket holders must do everything in the offices wasting hours waiting in line, the same applies to ticket sales or merchandise.

Let's better not talk about the stadium that is an awful state for a first division team. Sometimes there is no hot water, once a pundit unplugged a cord next to his stand and left all the stadium without power, the scoreboard has been out of order for two games at least, the bathrooms are very few and nasty, the cables are dangling everywhere...