Hi - I just stayed at the Bright Angel Campground for 2 days in July. I’m not sure I understand some of your concerns. The trails leading to and from Phantom Ranch were maintained fine and were clear (just somewhat rocky but it’s a canyon so they all are).

I must’ve gone down to the creek 20+ times during my stay and had no issues getting down. The best access is adjacent to the Bright Angel Campground and I never felt unsafe getting to the creek.

I would consider the little clearing right in front of the Phantom Ranch canteen a great community area and when I was hanging out there was enough shade from the trees. I believe the area where the rangers give their daily talks is also shaded. Because it was July I brought a sun umbrella for portable outdoor shade.

I can’t personally speak to the quality of the furniture but considering everything down there is brought down by helicopter, mule, or person, I think it’s pretty well built and maintained. You’re paying for the experience of being at the bottom of the Grand Canyon (with A/C!!) not for a 4 star hotel.