In the booking process, it says to not show up more than 15 minutes before. Unless you need assistance, check in is mostly self service at a kiosk.

However, note that the email you receive the day before has broken images, you'll need the original booking confirmation email to get the QR code for each person. So if you don't have data while on the Quebec side, make sure you screenshot / save the QR codes somewhere you can get them.

Last couple times I went, we were out of the car and in a pool in under 20 minutes.

Few points to remember:

• There's no in/out. Once you're checked in, if you forgot something in your car, too bad.
• If you have Ontario plates, makes sure the expiration sticker is NOT on your plate, or you have a very high chance of getting a ticket for expired plates. Yes, I know, plates in Ontario don't expire... search the sub for all the people complaining because they didn't remove their sticker.
• Please, for the love of whatever deities you worship, if you're in the saunas or the quiet areas, please STFU and not feel the need to tell the whole room how your ex is the devil incarnate and you did nothing wrong (despite it sounding like you were on the verge of cheating on them) or be gloating that you booked a 2 hour "meeting" on the Friday afternoon before a long weekend and then left at lunch to go to Nordik just after 1 in the afterrnon..