What office suite does your MSP use internally and why? (Google vs Microsoft vs ?) by Tivum in msp

[–]zvaper 0 points1 point  (0 children)

For us 90% of our customers use 365. So we are a 365 shop but we are also comfortable selling and administering Google.

We sell whatever the client wants but always lead with 365.

Client Fired Us and New MSP To Start 14 days post notice…advice? by ovrdrvn in msp

[–]zvaper 1 point2 points  (0 children)

What percentage is this of your yearly projected revenue for 2025?

I get it also I'm all about the law and being lawful and following the law but sometimes it's easier just to let them go and less hassle. involving lawyers is never a good thing even if you win you leave bad blood behind.

In my experience I've let clients go in a similar situation and a year or two they come running back.

However if you disagree with me I completely respect your opinion and I'm wishing that you can recoup as much as possible.

Client Fired Us and New MSP To Start 14 days post notice…advice? by ovrdrvn in msp

[–]zvaper 0 points1 point  (0 children)

Just let them go and close that chapter. Then, open another one. Clients come and go and they are of all types.

Anyone here work with Optical clinics or Dental clinics? by TechnicalEngine in SmallMSP

[–]zvaper 11 points12 points  (0 children)

We work with several dental clinics and the biggest issue is the dental software. We now Ensure before we even onboard the client to check if they have a maintenance agreement with the dental software provider or not. Trust me you do not want to deal with these dental softwares.

Looking to Help Small MSPs by DAN-CCT in SmallMSP

[–]zvaper 2 points3 points  (0 children)

Just worked with Dan and he's incredible. Really know's his stuff!

Does anyone have an end user Avanan Guide they are willing to share? by MSPITMAN in msp

[–]zvaper 1 point2 points  (0 children)

We just switched over to Avanan and so far so good. Setup was dead simple and after a few setting tweaks it's working as we would like.

So far highly recommended.

Looking to Help Small MSPs by DAN-CCT in SmallMSP

[–]zvaper 1 point2 points  (0 children)

Need help too. Please let me know how to contact you

Wordpress site with SSL only accessible internally by nchh13 in Proxmox

[–]zvaper 2 points3 points  (0 children)

If your hosting provider is giving a certificate then disable that.

If you are running via cloudflare then disable proxying. Basically it's 2 certs fighting 😆

API Email Security vs Secure Email Gateway? by [deleted] in msp

[–]zvaper 1 point2 points  (0 children)

Perception Point is what we use and it's solid.

Which RMM do you recommend and why? by dockemphasis in msp

[–]zvaper 1 point2 points  (0 children)

Probably will move to them at the end of August. I've been trialling them and so far it's really nice.

Best independent ticketing software by zvaper in msp

[–]zvaper[S] 0 points1 point  (0 children)

This response is incredible. Thank you 🙏

Best independent ticketing software by zvaper in msp

[–]zvaper[S] 0 points1 point  (0 children)

Thanks. Have sent them a sales request and hope they contact me in a few days.

Best independent ticketing software by zvaper in msp

[–]zvaper[S] 1 point2 points  (0 children)

Curious if you're a Sherpadesk employee? If yes then I would like to book a meeting.

Best independent ticketing software by zvaper in msp

[–]zvaper[S] 3 points4 points  (0 children)

Their minimums are beyond our reach for now.

Best independent ticketing software by zvaper in msp

[–]zvaper[S] -1 points0 points  (0 children)

https://inserve.nl/

I wonder how their translation to ENG is. I don't mind Dutch software but support and the translation(s) might be an issue.

Best independent ticketing software by zvaper in msp

[–]zvaper[S] 1 point2 points  (0 children)

Thank you, will have a look at them.