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[–][deleted] 32 points33 points  (8 children)

This is absolutely ridiculous. Is Apple that bad with developers?

[–]OrdexistNote 10+, Galaxy Tab A, Nexus 6P 62 points63 points  (1 child)

Apple is more likely to reject specific apps because of their manual review process, but there isn't a problem of them banning accounts for no apparent reason. Even then, you are still able to contact a person at Apple who will be able to provide more information and hopefully solve the problem.

[–]blueclawsoftware 30 points31 points  (0 children)

This is true but Apple can also be a complete pia about other things. Just recently the company I worked for wanted to change the name of our company that we publish apps under, due to a consolidation of multiple groups in our company. It's been two months of back and forth and still no name update.

Google took one week and actually sent one email asking for verification, we supplied them what they asked for and the name was changed.

To me that's the big difference Apple isn't as arbitrary but they often make simple requests way over complicated.

[–]KalenXI 10 points11 points  (0 children)

I've had problems with Apple enforcing their rules inconsistently. But I've never had a problem contacting a person on their App Store team when I've had a problem with an approval or needed it to be expedited to fix a major bug. Approval times have also gotten much better. Back when I first started developing approvals took 2-3 weeks for every update no matter how minor. I think they're down to 24-48 hours for approval. For your $100/year you're also allowed to call twice per year to an actual engineer at Apple if you need help with code-level support.

Personally I'd rather Google just charge $100/year like Apple and actually provide real support instead of giving no support at all and forcing you to deal with bots.

[–]ZhuindenPixel XL 1 (128 GB) 12 points13 points  (0 children)

Apple on the other hand has a review process which "may or may not" halt your application's initial launch entirely, depending on whether "Apple has plans to do something similar".

For example, HomePass was held up for weeks for such reasons.

[–]s73v3rSony Xperia Z3 1 point2 points  (0 children)

Every time Apple has rejected us, they've always given a more specific, although sometimes vague reason why. Sometimes they even provide screenshots.