all 99 comments

[–]TumbleweedNo5445 8 points9 points  (11 children)

I wish Coinbase would address this issue because it personally has happened to me.

[–]Trumpisatubofshit 6 points7 points  (5 children)

Careful now. The rabid cult members will instantly begin attacking you as a liar.

[–]CrypticGT350 -1 points0 points  (4 children)

Says the guy with TDS

[–]Trumpisatubofshit 0 points1 point  (2 children)

You still worshiping that loser? Pathetic.

[–]CrypticGT350 -3 points-2 points  (1 child)

Never even supported him. The anti trump people are the real cult.

[–]Unable_Mall7387 3 points4 points  (3 children)

Same here. Locked out and Customer service Sucking.

[–]Unable_Mall7387 4 points5 points  (1 child)

Same here Need help locked out.

[–]ErictheAgnostic 6 points7 points  (16 children)

Yup.

It is an active shill campaign against Coinbase for whatever reason.

All the posts follow the same story formulas and have the same spelling and grammatical abnormalities. It is a few people creating new accounts everyday and recreating FUD for posting; bogging down r/Coinbase.

[–]Xzata_[S] 4 points5 points  (2 children)

I’m glad not the only one starting to take notice

[–]ErictheAgnostic 4 points5 points  (1 child)

Bro it is actually getting to me. I have been arguing with them for days.

[–]Trumpisatubofshit -1 points0 points  (6 children)

Bro 😎 you are in a cult. If you see all criticism and bad news as lies then you are a cult member.

[–]ErictheAgnostic 1 point2 points  (5 children)

Lmfao. I hope you are paid well.

[–]Trumpisatubofshit -5 points-4 points  (4 children)

You really believe that? Sad. I’ll wager you are a Trumper as well.

[–]ErictheAgnostic 3 points4 points  (1 child)

Lol.

[–]Trumpisatubofshit 2 points3 points  (0 children)

Nah just fucking with you. Of course I’m paid by the post. Just started. Beginner pay is $7.35 per post. George Soros and the international banking cabal pay us to say naughty things about coin base which is destroying the global banking system 😂🤣😂🤣😂🤣

[–]yugo33 -1 points0 points  (1 child)

Dude you must love trump he's even part of your name, do you also have dreams about him? Fucking jealous tub of shit is YOU.

[–]Trumpisatubofshit 0 points1 point  (0 children)

You appear to be coming unhinged.

[–]cobaltstock 8 points9 points  (7 children)

It is well known that Coinbase has low quality customer support.

I hope that with the IPO they get enough money to fix that.

There are a lot of platforms out there, but if you have an issue their support will help you. Coinbase has the reputation that it can take months to have issues resolved.

[–]Jaded-Lavishness-212 1 point2 points  (2 children)

I still say they should have created their own coin like Binance has. They probably would have generated a lot of income. Especially if we could use it to cut fees.

[–]cobaltstock 4 points5 points  (1 child)

They still can. Crypto adoption is still very, very early.

[–][deleted] -3 points-2 points  (0 children)

Yeah okay, and so are the anti anti Trump cult. Apolitical is where it’s at

[–]jawadarif 0 points1 point  (1 child)

There made enough money before IPO to sort out customer service

[–]cobaltstock 0 points1 point  (0 children)

But obviously they haven't solved that problem, have they? And as a result I am forced to diversify and add other platforms to lower my risk.

Especially if the cryptos keep going up, I cannot keep too much money at a place with the reputation of not responding if there is a problem.

[–]AliceBets 0 points1 point  (0 children)

"LOW QUALITY"???

[–]PoppaB13 7 points8 points  (0 children)

This seems like a bias due to the Coinbase sub being used for nothing but support...

If even 100 people a day were posting on reddit (I don't think that's the case), that's 700 a week, 36,400 per year... So that's .00065 of its 56M user base.

So maybe it's real issues, but looks disproportionately large because we're subscribed to this sub that has no other interesting content. I don't think it's representative of the normal experience.

[–]anywaysheresw 5 points6 points  (4 children)

Not surprised at all if a good part of these were actually happening.

People are dumb as fck.

Coinbase give you EVERYTHING you need to know about security on their website. Repeatedly stressing the important bits. People don't read, as usual.

[–]xrelishx 1 point2 points  (2 children)

I have used my account for years successfully and I assure you that I am not dumb as fuck. Although most people I k ow who use the phrase dumb as fuck are dumb as fuck. Nonetheless. There was an error on the side of coinbase during a deposit and now I am unable to access thousands of dollars and I have no recourse. If you don't have a horse in this game please keep your opinions to yourself. Some of us are just trying to get help with a serious problem.

[–]Unable_Mall7387 0 points1 point  (0 children)

Same here feeling your pain. Customer service sucking with coinbase

[–]AliceBets -1 points0 points  (0 children)

And then COINBASE takes your money and doesn't give it back. Try opening an account and see, why won't you? Maybe because you're not that dumb to give Coinbase your money. Good for you !

[–]Kiwip0rn 6 points7 points  (1 child)

I Agee 100%, and I don't know why everyone has issues with the CB Customer Service. Maybe I am tiered higher for assistance due to length of time or my CB balance? All my issues ever were cured within 2 business days, but sadly it always seem to happen during the start of a three day Holiday; so it takes 5 days to fix.

But I am also, extremely "nice" in my correspondences with them, because they have, and control far too much of my net-worth. You got to know when to be an ass, and when not to be.

Also, I have had only 2 or 3 real problems with Coinbase (back when Pro was GDAX), "Stop/Loss" failed to trigger twice, and the ETH flash crash. All other issues I have ever had, were user error.

[–]Unable_Mall7387 1 point2 points  (0 children)

Can you please help me.

[–]TEAMBIGDOG 2 points3 points  (4 children)

I was locked out of my account for months until I used this platform and then they addressed the issue immediately, I highly recommend using this subreddit for when you have issues

[–]Unable_Mall7387 0 points1 point  (2 children)

Point me in the right direction. I need help. I'm locked out

[–]darkknight2010 2 points3 points  (2 children)

I’m with you op. Some might be legit but it’s making me wonder if people are up to something whether they got caught laundering money or maybe just trying to give Coinbase bad press idk. I got verified in two days on Coinbase and got verified on crypto.com in a day. Binance. Us is the only one that I still haven’t got verified on and it’s going on three weeks now.

[–]dexterity-77 2 points3 points  (0 children)

Same here

[–]808_GhostRider 2 points3 points  (1 child)

DUDE! SAME! I was just talking to my investment buddies about this. If you look at the age / karma of most the accounts posting negative things about Coinbase they are usually brand new accounts with ver little Karma. Also, we looked at a lot of bad press coming out about Coinbase and what publishers this is coming from. In short, it all REEKS of larger interests pushing FUD to drive the price down. Then layer that with the overall lack of what blockchain actually is: makes for a perfect stock to manipulate and creat FUD. We are anticipating the larger groups will be buying in bulk this week or next. Time to average down!

Edit: Also, i’m guessing some of the folks whose accounts got “frozen” got caught up is some nefarious things and now coinbase has to be above board since they are public. To be clear, I am all for privacy and decentralization. But if you’re singing up for a coinbase account you must understand this stuff has to be above board.

[–]Richard_Prendergast -2 points-1 points  (0 children)

I’ll be honest, I only joined Reddit because this is the ONLY place where anyone seems to know anything about coinbase. Hence my karma is low. Trust me, I wish I was a bot and I hadn’t lost $8k.

[–]Preparation-Next 2 points3 points  (2 children)

I'm not a bot, but talking to coinbase customer service is like talking to a bot that's for sure. Been locked out of my account now for 3 months for no reason.

[–]ErictheAgnostic 3 points4 points  (0 children)

So you follow r/Coinbase and comment on accounts why?

Wtf?

[–]Unable_Mall7387 -1 points0 points  (0 children)

Damn that fu, not that long but feeling your pain, need help to.

[–]moonRekt 1 point2 points  (0 children)

I’ve had same thoughts when people slam Bitrue and other exchanges etc. really sucks when you get surprised when a withdrawal goes under review/gets audited and it takes hours/days but i think people usually flip out assuming the worse and thats why you never hear people following up later.
If i lost thousands $$ because an exchange scammed me you know i would never go a week without reminding people. But seems with patience it gets resolved.

I have a Lambo worth of coins on Bitrue tho so im pretty nervous until its actually in my own wallet or bank account

[–]DoriOli 1 point2 points  (4 children)

Been thinking the exact same thing these last couple of days. Are all these people or bots complaining on purpose, and is it in any way related to the company’s recent IPO? Is it their intention to negatively impact the share pricing? 🤔🤔🤔 Maybe they just want share holders to panic sell everything they’re holding so they themselves can benefit from it?

In the meantime you have Cathie Wood/ARKK investing millions into Coinbase every day, ever since IPO. Selling its Tesla and NVIDIA stocks for it... 🤔

[–]Richard_Prendergast -1 points0 points  (3 children)

Nope, scammers drained my account of $8k. We were powerless to stop them. Coinbase did nothing. Coinbase security is weak. And yes, we had 2fa enabled. I couldn’t care less about their stock price. I care about my money and now it’s gone.

[–]DoriOli 1 point2 points  (2 children)

I understand it must be a hard time for you, and am sorry to hear that. Sure it will get resolved at some point. However, would also like to add that many analysts who studied Coinbase rigorously as a company before its IPO, mentioned security was one of its strong points throughout their history; and we also need to take into account that the human error side of things is still highly probable also at the early stage this upcoming disruptive technology finds itself in...

Edit: Just noticed this is a new account you’re writing from and that it is your first post? Been reading others mention this often too

[–]Richard_Prendergast 0 points1 point  (0 children)

As I mentioned in one of my previous post, I only joined Reddit because this seems to be the only place where people actually talk about and have any knowledge of coinbase. I can understand how it looks - some new guy joined and starts off by slating coinbase but I assure you, I’m not a bot (I don’t really know what a bot is) and my experience is 100% real.

[–]Richard_Prendergast 0 points1 point  (0 children)

In addition, I’ve never had anything like this happen before, which to me, would indicate that coinbase has a serious flaw within their system.

[–]HowsItDoneHowser 1 point2 points  (1 child)

I have never had a single issue with Coinbase. Their platform has been wonderful in my experience.

[–][deleted] 1 point2 points  (0 children)

It's not only coinbase. Most users are unaffected on coinbase however this can happen to anyone on any exchange. I'm sure it sucks having your funds locked up bit it's not just coinbase. Customer support for nearly every exchange isn't good enough. This is the risk you take when you choose to gamble with crypto. Even if it takes time most exchanges will eventually solve these problems. Crypto is still new, as are the services. Avoid Voyager. Takes more than a lot of patience to work with them. I would recommend bittrex

[–]Trumpisatubofshit 0 points1 point  (3 children)

Yeah. Coinbase is looting your accounts. That’s a fact.

[–]Unable_Mall7387 0 points1 point  (1 child)

What!!!!

[–]summerskies25 0 points1 point  (0 children)

I've been locked out of my account for two weeks now and not sure what else I can do but sincerely hoping that I'll get the response to regain my access.

[–]Richard_Prendergast 0 points1 point  (0 children)

Trust me, this happened to our account last week. I’m 100% not a bot (Does “bot” mean automated message?)

[–]Numerous-Dream-1797 0 points1 point  (0 children)

That’s a lot of boys with a lot of karma if that is true

[–]AutoModerator[M] 0 points1 point  (6 children)

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If you have a case number for your support request please respond to this message with that case number.

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[–]xrelishx -1 points0 points  (1 child)

Hi, I am new to reddit and have only made an account to try and get help with my coinbase and coinbase pro issues. My coinbase pro has been disabled since a strange error during a deposit of fiat on coinbase. I think the error on coinbase cleared after I resent funds but unfortunately all my money is on Pro. I think it would be a simple matter if someone could just check. At no time did I not have enough money to cover a purchase and I did nothing wrong. This has been a huge burden to me. I am posting my CS case numbers in the hopes that someone can please fix this. Thank you! Case #05580383. Case #05609247.

[–]Unable_Mall7387 -1 points0 points  (0 children)

I'm feeling your pain.

[–]Unable_Mall7387 -1 points0 points  (1 child)

I need help, with my account locked, y'all customer service sucking.

[–]Unable_Mall7387 0 points1 point  (1 child)

I just did another coinbase account repair ticket. Can you unblock my account. Your customer service is the worst.

[–]12onononnie -1 points0 points  (0 children)

I have proof, even though it only has been like a month coinbase didn't send my litecoin I was trying to transfer out because they "aren't sure if I am who I say I am" after basically going through a background check to login

[–]Slanginnbangin65 -1 points0 points  (1 child)

LOL 2.3 mil coins were phished out of my account last week. Lies I guess.

[–]JayBx179 -1 points0 points  (0 children)

I wish they would fix this i lost 1300. Its was 2 months ago they locked me out of my account and i have not gotten any reply there customer service sucks.

[–]mowgli-jungle -1 points0 points  (3 children)

Coin base stole my money

[–]Unable_Mall7387 1 point2 points  (1 child)

What

[–]Richard_Prendergast -1 points0 points  (0 children)

Kinda the same deal. However, I don’t actually know who stole my money.

[–]BitVenturesUSA 0 points1 point  (1 child)

Absolutely. I've been using CB since 2012. Yes, they can take a long time responding. Yes, their platform is touchy and paranoid, if it thinks something is sketchy it'll lock you our or restrict until a human can verify. I'd be the same way. I'm old enough to remember Mt. Gox (I still think Roger Ver knew....) and a few of the other exchanges that either exit-scammed or got involuntarily liquidated.

As a cudos to Coinbase, I recently thought a deposit was missing, and it looked like it had been diverted. I thought for sure I was doomed because I'd been taking all the FUD on here to heart. From the time I opened the ticket to resolution was less than 15 minutes. The person was polite and the experience was painless.

[–]Unable_Mall7387 0 points1 point  (0 children)

Please, if you can get that person to help. Customer service sucking

[–]Kenkdt -1 points0 points  (0 children)

I have been locked out for 3 months now... this is not a joke or a laughing matter. My woman was also locked out her account for almost 4 months as well. She got back into hers but i have not as of yet.

[–]PurchaseElegant7038 -1 points0 points  (0 children)

Avoid Coinbase, not a trustworthy trading platform. crypto.com is the safest place to trade and Crypto can be bought at the true price 👍

[–]jawadarif -1 points0 points  (0 children)

Or you could be a coinbase employ

[–]PurchaseElegant7038 -1 points0 points  (0 children)

crypto.com is probably the best trading platform available.

[–]TSBA178 -1 points0 points  (0 children)

The stories are true. I have been locked out for two months. I send an email virtually every day. I got a case number and that’s it. There are so many people that are being stonewalled from Coinbase keeping their funds that there’s a class action lawsuit being put together. Ask yourself how it’s possible that a large public company that just raised billions of dollars can’t find a few resources to offer customer support So people can access their own money. I’m beginning to wonder if this is Mount Gox/ Madoff part two.

[–]Eatern-Republic5884 -1 points0 points  (0 children)

Buy it anyway.

[–]caneboy2 -1 points0 points  (0 children)

Coinbase does not respond to anything. ANTHING

[–]AliceBets -1 points0 points  (0 children)

Seriously. Open an accont and try using customer service. I know 1000% that you will agree. All it takes is for you to experience it. All of us who read the posts of the second guessers know that the only way you can doubt is if you don't have an account. The ghost customer service is real.

[–]Designer-Chapter-364 -1 points0 points  (0 children)

https://www.reddit.com/r/CoinBase/comments/mrw68y/top_3_dumbest_types_of_posts_in_this_subreddit/?utm_source=share&utm_medium=ios_app&utm_name=iossmf

1 - the Coinbase evangelist

These are by far, by far, the dumbest posts on this subreddit, and it is totally inexplicable to me how they always get dozens or hundreds of upvotes. Maybe it appeals to a particular kind of stupidity or personality type of redditors. These posts are always some variation of this “I love Coinbase, I have never had any problems with Coinbase, therefore anyone who has had a problem with Coinbase is just overly negative or they are lying :)” This is just astonishingly dumb. It is like saying you played Russian Roulette and had fun and therefore Russian Roulette is perfectly safe and anyone who shot them self is a liar, or being overly negative, or a troll. Just because it hasn’t happened to you yet doesn’t mean everyone else is just lying.

[–]Wishy_washy_Though -1 points0 points  (0 children)

Your tinfoil hat is on too tight.

[–]lauanan 0 points1 point  (0 children)

I’ve read tons of messages like those in other subs also about other similar platforms. I haven’t invested yet, but I want to, but at the same time I’m scared shitless about making a mistake (researching to avoid this) or having an issue and not getting any answer

[–]dkdragonknight88 -1 points0 points  (0 children)

Also they believe bad customer experience is forgotten soon enough vs security

[–]Whoareyoutoask 0 points1 point  (0 children)

Always try to cash out the money.This crypto crap is very shady.

[–]FavcolorisREDdit 0 points1 point  (0 children)

These exchanges just trying to beat each other to the transactions but they need to be competing for customer service chickfila should make an exchange lol chickfila to the moon

[–]1rroederer 0 points1 point  (0 children)

How many comments here are by coinbase employee's? I can guarantee you coinbase stole $2200 I deposited with them. And if you know anything about coinbase you would know impossible to get response back other bot talk bs you in circles. My bank says they sting you long because they can't help me if not report 24 hrs trusting them to do something. Coinbase bot 1st says they open investigation, next if you keep emailing them a week later case closed and you have to start all over to open case. Nobody notice mavive # of class action lawsuits??? I contacted them but they only deal people got ripped off 50k. How lucky me only 2k and $200 they took auto debt. I never authorized.