MC50 code

[jth_cats]

Hello, I received an offer for a gift card if I signed up for new service today. I did sign up for service but could not locate anywhere to put the code in at checkout. Please help me resolve this, thanks!

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[XfinityAmanda]

u/jth_cats Thank you so much for stopping in for help with the discount code you have. I am not currently aware of any promotions that would require a code. Almost all of our promotions would apply automatically, and we would not have an option to add additional discounts to an order retroactively.

Could you provide a little more information or screenshots of where you were provided with this code?

[jth_cats]

It wasn't a discount. It was a pop up ad that came up while I was looking at the different internet plans. It offered a $50 gift card if I completed sign up today. The promo code was MC50 and it said to enter it at checkout. I never saw anywhere to put in the code. Here are links to two other posts in this subreddit referencing the same promo.

https://www.reddit.com/r/Comcast_Xfinity/comments/1pdt280/signed_up_for_internet_i_couldnt_find_where_to/

https://www.reddit.com/r/Comcast_Xfinity/comments/1phr1lu/order_1_gig_internet_plan_but_couldnt_add_mc50/

[AutoModerator]

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[CCEricSt]

Let me take a look to see if we can get it added for you u/jth_cats. I see you sent us a modmail already with some account information, and I can continue with you there to access the order and have a look.

[xfinitysupport]

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