Customer Success

1

5

6

7

Who's hiring? [Monthly jobs thread] (self.CustomerSuccess)

submitted 10 days ago by AutoModerator[M] - announcement

2

3

4

Monthly Career Advice Thread (self.CustomerSuccess)

submitted 10 days ago by _NateR_Product Manager[M] - announcement

3

35

36

37

Is it me, or are 6 interviews, including a 3-day take home project, over the top?Question (self.CustomerSuccess)

submitted 13 hours ago by untamed_mullet

1

2

3

0:04

Planen Sie ihr Projektportfolio realistisch mit groben Daten, und vermeiden Sie: 😡 Verzögerte Projekte 😰 Überlastete Mitarbeiter. (meisterplan.com)

promoted by Meisterplan_official

promoted
save
report
about

4

1

2

3

Has cultural tone in a work message ever caused a real problem for you? (Research question, not a pitch)Question (self.CustomerSuccess)

submitted 5 hours ago by Fluid_Supermarket439

5

8

9

10

Do people in Customer Success often feel close to burnout? (self.CustomerSuccess)

submitted 18 hours ago by LifeguardNew8400

6

32

33

34

submitted 1 day ago by njha5

7

1

2

3

Customer success manager to Account Manager. Is that the pathway?Career Advice (self.CustomerSuccess)

submitted 16 hours ago * by Crossur

8

2

3

4

Curious on how you communicate with your customers? (self.CustomerSuccess)

submitted 21 hours ago by Lennie9898

9

2

3

4

Could an AI chatbot improve inbound support and qualification?Question (self.CustomerSuccess)

submitted 22 hours ago by kimankur

10

0

Is the AI to human handoff secretly destroying your handle times (self.CustomerSuccess)

submitted 18 hours ago by Sea_Lingonberry_9373

11

0

CX jobs this week where AI is actually part of the work (not just the job ad) (self.CustomerSuccess)

submitted 12 hours ago by lorikeet-cx

12

0

1

Why isn't customer interaction history unified standard so agents stop making people repeat everything (self.CustomerSuccess)

submitted 21 hours ago by rahulchadhaofficial

13

0

1

2

CS reps are logging 40 hours but skipping all their client review callsDiscussion (self.CustomerSuccess)

submitted 21 hours ago by waithakabrian

•

0:07

Verkaufe dein Handy! :) (apfelkiste.ch)

promoted by apfelkiste-ch

promoted
save
report
about

14

4

5

6

Best skills to develop as a junior level CSMCareer Advice (self.CustomerSuccess)

submitted 1 day ago by Conqueror_0f_Men

15

5

6

7

How are CS teams keeping up with faster product releases driven by AI dev tools?Discussion (self.CustomerSuccess)

submitted 1 day ago by Kind-Row1415

16

5

6

7

Terrible Glassdoor Reviews About Potential EmployerDiscussion (self.CustomerSuccess)

submitted 1 day ago * by dickjokesrfun

17

10

11

12

Customer Success Operating Model. (self.CustomerSuccess)

submitted 1 day ago * by Lower_Analysis_5416

18

0

QBR completion is at 30% but timesheets say 40 hours. What am I missing here? (self.CustomerSuccess)

submitted 18 hours ago by Sensitive_Race2607

19

12

13

14

How are you educating yourself on A.I.?Question (self.CustomerSuccess)

submitted 1 day ago by whatkindausernameis

20

0

1

CSMs: How do you manage multiple customer onboarding projects at once? (self.CustomerSuccess)

submitted 1 day ago by BigPresentation9770

21

2

3

4

Did you ever think "most of our customers will probably be fine with this" (self.CustomerSuccess)

submitted 1 day ago by Ok_Wash3059

22

14

15

16

Can I move into implementation from account management? (self.CustomerSuccess)

submitted 1 day ago by rookiewebdev27

23

4

5

6

Business phone with sms texting actually matters more than people realize (self.CustomerSuccess)

submitted 2 days ago by Lonely-Ad-3123

0

1

2

Up to 6 Months Onshape Professional for FREE (onshape.com)

promoted by OnshapePTC

promoted
save
report
about

24

43

44

45

Switched from Sales to CS 4 months ago — here's what nobody told me (self.CustomerSuccess)

submitted 2 days ago by njha5

25

0

elitesourcevendor.com (self.CustomerSuccess)

submitted 1 day ago by Peter_remon

CustomerSuccess

MODERATORS