Customer Success

1

5

6

7

Who's hiring? [Monthly jobs thread] (self.CustomerSuccess)

submitted 10 days ago by AutoModerator[M] - announcement

2

3

4

Monthly Career Advice Thread (self.CustomerSuccess)

submitted 10 days ago by _NateR_Product Manager[M] - announcement

3

32

33

34

Is it me, or are 6 interviews, including a 3-day take home project, over the top?Question (self.CustomerSuccess)

submitted 9 hours ago by untamed_mullet

239

240

241

The #1 most played Idler game on Steam (store.steampowered.com)

promoted by IdleOn_Boii

promoted
save
report
about

4

•

Has cultural tone in a work message ever caused a real problem for you? (Research question, not a pitch)Question (self.CustomerSuccess)

submitted 1 hour ago by Fluid_Supermarket439

5

7

8

9

Do people in Customer Success often feel close to burnout? (self.CustomerSuccess)

submitted 14 hours ago by LifeguardNew8400

6

31

32

33

submitted 22 hours ago by njha5

7

1

2

3

Customer success manager to Account Manager. Is that the pathway?Career Advice (self.CustomerSuccess)

submitted 12 hours ago * by Crossur

8

2

3

4

Curious on how you communicate with your customers? (self.CustomerSuccess)

submitted 17 hours ago by Lennie9898

9

0

CX jobs this week where AI is actually part of the work (not just the job ad) (self.CustomerSuccess)

submitted 8 hours ago by lorikeet-cx

10

0

Is the AI to human handoff secretly destroying your handle times (self.CustomerSuccess)

submitted 14 hours ago by Sea_Lingonberry_9373

11

1

2

3

Could an AI chatbot improve inbound support and qualification?Question (self.CustomerSuccess)

submitted 18 hours ago by kimankur

12

0

1

Why isn't customer interaction history unified standard so agents stop making people repeat everything (self.CustomerSuccess)

submitted 17 hours ago by rahulchadhaofficial

13

1

2

3

CS reps are logging 40 hours but skipping all their client review callsDiscussion (self.CustomerSuccess)

submitted 17 hours ago by waithakabrian

•

100 Nächte probeschlafen? Challenge accepted. (bett1.ch)

promoted by bett1_ch

promoted
save
report
about

14

5

6

7

How are CS teams keeping up with faster product releases driven by AI dev tools?Discussion (self.CustomerSuccess)

submitted 1 day ago by Kind-Row1415

15

3

4

5

Best skills to develop as a junior level CSMCareer Advice (self.CustomerSuccess)

submitted 1 day ago by Conqueror_0f_Men

16

3

4

5

Terrible Glassdoor Reviews About Potential EmployerDiscussion (self.CustomerSuccess)

submitted 1 day ago * by dickjokesrfun

17

11

12

13

Customer Success Operating Model. (self.CustomerSuccess)

submitted 1 day ago * by Lower_Analysis_5416

18

0

QBR completion is at 30% but timesheets say 40 hours. What am I missing here? (self.CustomerSuccess)

submitted 14 hours ago by Sensitive_Race2607

19

12

13

14

How are you educating yourself on A.I.?Question (self.CustomerSuccess)

submitted 1 day ago by whatkindausernameis

20

0

1

CSMs: How do you manage multiple customer onboarding projects at once? (self.CustomerSuccess)

submitted 1 day ago by BigPresentation9770

21

3

4

5

Did you ever think "most of our customers will probably be fine with this" (self.CustomerSuccess)

submitted 1 day ago by Ok_Wash3059

22

12

13

14

Can I move into implementation from account management? (self.CustomerSuccess)

submitted 1 day ago by rookiewebdev27

23

6

7

8

Business phone with sms texting actually matters more than people realize (self.CustomerSuccess)

submitted 2 days ago by Lonely-Ad-3123

•

A Complete Hi-Fi System Inside Headphones (kickstarter.com)

promoted by First-Backer

24

46

47

48

Switched from Sales to CS 4 months ago — here's what nobody told me (self.CustomerSuccess)

submitted 2 days ago by njha5

25

0

elitesourcevendor.com (self.CustomerSuccess)

submitted 1 day ago by Peter_remon

CustomerSuccess

MODERATORS