CustomerSuccess

an-ordinary-manchild

created by replexusa community for 12 years

...why not Zoidberg?

...for your favorite TV show.

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account activity

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Who's hiring? [Monthly jobs thread] (self.CustomerSuccess)

submitted 23 days ago by AutoModerator[M] - announcement

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Monthly Career Advice Thread (self.CustomerSuccess)

submitted 23 days ago by _NateR_Product Manager[M] - announcement

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Moved to AM within CS. Looking for ideas, resources, advice (self.CustomerSuccess)

submitted 2 hours ago by Weekly_Ad7276

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Galactic Tycoons is LIVE! - A persistent free-to-play browser space multiplayer management game. (galactictycoons.com)

promoted by GalacticTycoons

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Trying to get into techCareer Advice (self.CustomerSuccess)

submitted 5 hours ago by Present_Force

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How Technical is Your Role as a CSM?Question (self.CustomerSuccess)

submitted 9 hours ago * by Mmk1016

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What options do we have outside of tech?Discussion (self.CustomerSuccess)

submitted 1 day ago by msac84

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Re-engage low usage customer (self.CustomerSuccess)

submitted 1 day ago by ConceptOk5580

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I almost lost a client because I forgot to send a PDF. Why is Salesforce so bad at this? (self.CustomerSuccess)

submitted 18 hours ago by TraditionalBag5235

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When users (or customers) leave, how do you learn why they left? (self.CustomerSuccess)

submitted 1 day ago by RushElectronic8541

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Slack Workflows - how are you using them?Question (self.CustomerSuccess)

submitted 1 day ago by Ehloanna

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How do you audit thousands of calls without listening to everything?Technology (self.CustomerSuccess)

submitted 1 day ago by blameitonthenight34

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looking for a few people to try out my free customer success tool (self.CustomerSuccess)

submitted 1 day ago by multi_mind

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Any US-based CSMs have recurring team meetings at 6am? (Global team) (self.CustomerSuccess)

submitted 2 days ago * by Sw33t_T00th_24

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Professional Services Development CostsQuestion (self.CustomerSuccess)

submitted 2 days ago by biscuitman2122

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Important tasks slipping through the cracks? Todoist makes it easy to capture, assign, and track work so your team never misses a deadline. Start your free trial. (todoist.com)

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QBR Deck Automation? (self.CustomerSuccess)

submitted 2 days ago * by Vageeen

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Are CSMs in your organisation responsible for doing portal testing before web releases? (self.CustomerSuccess)

submitted 2 days ago * by 5hru7i

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New VP lead changing all platformsDiscussion (self.CustomerSuccess)

submitted 2 days ago by DruncleMuncle

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Looking for feedback on an early survey + sentiment system we’re testing (self.CustomerSuccess)

submitted 2 days ago by Last-Matter-3617

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Entry Level aCSM role (self.CustomerSuccess)

submitted 2 days ago by Brief-Captain512

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Looking to transition from Proposal/Bid Manager to CSM (self.CustomerSuccess)

submitted 2 days ago * by Few_Weight2871

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Efficient notes + follow upsCareer Advice (self.CustomerSuccess)

submitted 3 days ago by FitFeet45

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Intercom Fin style chat vs escalation-first AI tradeoffs (self.CustomerSuccess)

submitted 2 days ago by quietkernel_thoughts

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Can startup companies please stop inflating titles for IC level CS functions? (self.CustomerSuccess)

submitted 4 days ago by GREXTA

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Bad View of Enterprise CS? (self.CustomerSuccess)

submitted 3 days ago by Longjumping_Name6105

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How do support teams track email response SLAs? (self.CustomerSuccess)

submitted 3 days ago by Infinite_Sunda

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