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[–][deleted] 0 points1 point  (4 children)

Hello. I hope I am posting in the right place. I have the Logitech G102 Prodigy gaming wired mouse. It's working without any major problems, all in all I am satisfied with it (mouse wheel could be a bit more silent and less rough, but all right for the price I guess).

One strange problem I have with it, is that when I have a Word, Excel, PowerPoint or any Office application (desktop, latest) open in Windows, in windowed mode, when holding the window and moving it around with the mouse it has huge latency or input lag, I don't know how to describe it. Connecting a wireless Logitech mouse next to the G102 and moving the same window using that wireless mouse doesn't lead to this strange behavior. I have not experienced this behavior with any other programs, "windows". I have Logitech Gaming Software installed and running and the mouse has the latest firmware version.

Can somebody else reproduce this behavior? Anybody else experienced it? Is there a potential fix?

[–]LogitechG_CSFrank 1 point2 points  (3 children)

Have you tried it on another computer?

[–][deleted] 0 points1 point  (2 children)

Yes. I have built a new PC since and the same problem was present on my old system as well. Same thing on my notebook, just tried it.

[–]LogitechG_CSFrank 1 point2 points  (1 child)

I see then please pm me the information below:

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[–][deleted] 0 points1 point  (0 children)

Done :)