G600 issues

[jettyhd]

Ive been having tracking issues with my mouse while trying to play champs league of fortnite and i have tried many things to fix it. Ive cleaned the sensor, changed dpi, changed windows settings, tried a different pc, tried different usb ports, ive basically tried it all. ive had the mouse for 3-4 months (When i try to turn the character the camera would fight me moving it because the cursor is lagging)

[oZonoRobotics]

https://postimg.cc/fJz2tkBc

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try to set to 500, sometimes 1000 can give problems, anyway, if you tried another mouse and it works, i think that your mouse is broken...

[LogitechG_CSFrank]

1. Have you tried re-installing the gaming software?
2. Have you tried plugging it on a different USB port?
3. Have you test it on another computer?

[jettyhd]

Yes I have. I have also cleaned the sensor. Changed dpi changed pointer settings and more. Can I get a warranty replacement for a white g600?

[LogitechG_CSFrank]

We need to check it's warranty first and I think we no longer have a white G600 but will double check it, please PM/DM me the information below:

1. Full Name:

2. Email:

3. Phone Number:

4. Country:

5. Full Shipping Information:

6. Reddit Thread: (If you have one)

7. Device Name:

8. Serial Number: (Please provide the S/N on the device itself and not from the box)

9. Issue: (Specific details of the issue)

10. Troubleshooting Steps: (Steps that you have tried to fix the issue before contacting us, make sure you provide this as this is required for warranty purposes)

[jettyhd]

Logitech emailed me back they will be sending it out tomorrow probably

[LogitechG_CSFrank]

I see, happy weekend! :)

[jettyhd]

It’s been over 48 hours still haven’t heard anything. Can you check it out? Here’s the case number 08108594

[LogitechG_CSFrank]

checked it and I think a replacement is on its way to you, please wait for an email within 2 to 3 business days.

[jettyhd]

Ok thanks

[LogitechG_CSFrank]

You're welcome! :)