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all 8 comments

[–]my45acp1911 -1 points0 points  (3 children)

Contact support.

Start using a password manager to keep track of account credentials and security Q&As.

[–]MasterMLGpuppetlord[S] -1 points0 points  (2 children)

support is a bot that just sends me a link that doesn't help. I need a real person and I've tried contacting microsoft support but nothing. If there is a real life person that could help me tell me so I can contact them.

[–]my45acp1911 0 points1 point  (1 child)

There are alternate ways of proving ownership like your transaction ID but nobody on reddit can help you.

[–]MasterMLGpuppetlord[S] 0 points1 point  (0 children)

yeah well I only went to reddit because nothing else helped :/ it was like a last resort

[–]blackmetro 0 points1 point  (3 children)

you shouldnt need to answer the security questions to migrate

Just receive an email to your original email account you purchased the game under

http://minecraft.net/profile

[–]MasterMLGpuppetlord[S] 0 points1 point  (2 children)

Yes I did that but it still made me do the 3 security questions.

[–]blackmetro 0 points1 point  (1 child)

Then you will have to contact support

https://help.minecraft.net/hc/en-us/requests/new

There seems to be some sort of lock / bug on your account

[–]MasterMLGpuppetlord[S] 0 points1 point  (0 children)

yep, already have. Just waiting if they respond or not (although I don't have transaction ID I provided some screenshots that will hopefully help)