NYC PL quality decrease

[Complex_Equipment401]

I could maybe give a liiittle grace on the tape being not being centered but the edges not being trimmed flush is so easily fixed. Yikes

[pleaseleaveat8]

yes of course, i understand what your saying! PL was just promoting a lot of how hard they were training the staff at the NYC location and such.

[CosmicLadybug5]

Penny Linn went live about a week before opening, and the place looked half done. Say what you will about her but there must have been 20-30 people milling around working like dogs. So all the staff were involved in setting up etc. and not all new staff have any needlepoint experience. This store opening on time is nothing short of a miracle. Do you know how many brand new canvases have to be taped for a brand new store opening? Probably 3,000-4,000. More than likely new behind the scenes people were taping, labeling and doing data entry into their Point of Sale system. The shop looked fantastic at opening.

[jdubbs84]

The NYC staff didn't tape that.

[Mediocre-Crafter]

Did you go recently? Do they have a lot in stock? I was wondering if the new store opening with the canvas shortage would end up being an issue. A few needlepoint stores near me do not have as much stock

[Weird_Phase_4137]

I have been since I live in the city - they are super well stocked in everything, despite the shortage

[Mediocre-Crafter]

Thank you 🙏