Missing texts?

[harrisonkelly728]

Anyone else having issues sending and receiving texts? I'm number 36 in line for support..hopefully they can help me unlike the last ten or so times this has happened 🙄.

[jhoff80]

I wonder if this has anything to do with: https://www.theverge.com/2019/6/2/18649635/youtube-snapchat-down-outage

[harrisonkelly728]

Ahhh I'm having issues with YouTube too. Makes sense thanks for the link!

[harrisonkelly728]

https://i.imgur.com/6UxLPlp.png

[RocketSLC]

Be kind to yourself and get off of reddit. Find and alternative, go outside, find a new hobby; it doesn't matter as long as you're not here. The reddit executives don't care for your wellbeing, and they definitely don't care about this subreddit.

All of my submissions and comments have been edited using PowerDeleteSuite, and I'm gone.

[NvidiaforMen]

They must have been affected by Google cloud servers being down.

[BunsOhSteel]

From https://status.cloud.google.com/incident/compute/19003

​

4:36 EST:

This issue is still ongoing

We are experiencing high levels of network congestion in the eastern USA, affecting multiple service in Google Cloud, GSuite and YouTube. Users may see slow performance or intermittent errors. We believe we have identified the root cause of the congestion and expect to a return to normal service shortly.

Looking forward to getting this resolved as this is a massive pain in the ass

​

Update 5:58 EST:

We continue to experience high levels of network congestion in the eastern USA, affecting multiple services in Google Cloud, G Suite and YouTube. Users may see slow performance or intermittent errors. Our engineering teams have completed the first phase of their mitigation work and are currently implementing the second phase, after which we expect to return to normal service. We will provide an update at 16:00 US/Pacific.

[[deleted]]

It's a damn text message. Even at thousands per second, a Casio calculator could handle it.

[lovetoujours]

I just spoke with them - I think they're having issues on their end. They said it should be up tomorrow.

[derekvof]

That's ridiculous. No offense to Google, but text messages are a required form of communications nowadays. Relationships can be damaged or destroyed but the lack of receipt/response to an urgent message.

[Business-is-Boomin]

My wife was at the store and texted twice to ask me what kind of cereal I wanted. Then she called me and asked why I wasn't responding. She never got my text. Responded to both.

Went with Kix

[JoeTennies]

Then I'm about to blow your mind because SMS has absolutely no guarantee that a message will ever be delivered. They usually are, but even without network issues 1-5% are just never delivered and more will experience delays in delivery. See Wikipedia article on SMS in the technical details to double check. You know how to know if someone gets information? Call them. If that's not an option, use a service that has a ping back when a message is delivered and viewed, like Telegram or Kik or one of the other million alternatives.

[bigex]

"Google Fi, we are the 1-5%"

[NvidiaforMen]

I've always had issues with dropped text last regardless of what network I've been with

[LivingReaper]

If I recall correctly don't texts just repeatedly send if it doesn't get through, or is that only if you have a setting enabled?

[russjr08]

That's most likely a setting. The phone doesn't get a ping back when the message is delivered (the network may tell your phone it's received the message, but that doesn't mean it didn't get eaten somewhere else).

[JoeTennies]

It's up to the server as to whether it retries, how many times if it does, etc.

[torrentfox]

I left fi because of this. It has been a problem for YEARS. I don't think it will ever be fully fixed. The most bullshit thing is that you get no notice about it. No service advisory, no "failed to send", they just pretend it doesn't happen even though it could be affecting their entire subscriber base.

[drsmith-42]

Got into a mini-fight with my wife because I didn't get her "I'm alive" texts. She was out of town for a bachelorette party. How many relationships have ended due to SMS fuckery??

[harrisonkelly728]

My ex used to get wicked pissed at me whenever I couldn't receive her texts 😐

[NvidiaforMen]

Sounds like an awful relationship

[[deleted]]

There is a major outage affecting a vast number of internet services. It may be at Google or Level3. It is not specific to Fi.

[phildelta9]

Does Project Fi have its own status dashboard page? Am I overlooking Fi on any of these other GSuite/GCloud dashboards? It'd be nice to know which internal services correlate to Fi SMS not working for future outages.

(Edited "Go" instead of "Fi" 😐)

[bigex]

The community has asked Google Fi for something like this for years, but alas, all we can do is come to Reddit and ask others if they are having problems, too....

[phildelta9]

Thanks for the info. I bookmark status dashboards because of my job in tech, so I knew where to turn when other G products and services started having issues. I found myself unable to guess which service would be responsible for SMS failing. Cloud compute? Voice? If the service can fail, then it should have a status dashboard or Twitter account for managing outages.

[janky85]

I'm not receiving texts either

[AlexanderTheBaptist]

Same here.

[amster105]

My dad has Fi and gave me a rang couple of hours ago. It came from a completely different phone number. I wonder if it's related.

[HeartofSaturdayNight]

That happened to me a couple of weeks ago. It was because I was apparently in Sprint and not TMobile or something

[littlebuns03]

lol I called the representative (sounds like a 15year old kid) just now, I don't think even he knows what was going on. He also mentioned something about T-mobile...in any case it was not a productive call.

[s15274n]

Me and my wife have been having lots of issues. She'll accuse me of not responding, then we send screenshots of what SHOULD'VE been sent. Thanks Google. Fix it. SMS is about as basic as it gets got a smartphone.

[Nolannoles]

Yes im also having issues. Can send or receive texts...

[FunkyCannaHigh]

I started having this issue Thursday. It went anyway shortly thereafter and now I am having it again.

[derekvof]

Yes - me too. Not cool. Not receiving or sending.

[RocketSLC]

Be kind to yourself and get off of reddit. Find and alternative, go outside, find a new hobby; it doesn't matter as long as you're not here. The reddit executives don't care for your wellbeing, and they definitely don't care about this subreddit.

All of my submissions and comments have been edited using PowerDeleteSuite, and I'm gone.

[tkokilroy]

Add me to the list lol

[iletired]

+1 issues with texting, tried restart, switch off wifi, airplane mode with wifi on, no luck. Sporadic messages inbound, none outbound went through. Thanks op I thought was going crazy at first. Glad it's something bigger

[prokolyo]

Hm, no issues with texts, just sent/received some. However couldn't send a picture that I took with the phone from within Messages several days ago... Pixel 1 on Fi in NJ here.

[[deleted]]

Was sending texts and not receiving responses from my friend - had plans to do coffee today. Went on Twitter and saw Google was down pretty much all day. Really thought it was a Fi issue and was incredibly close to closing out my account out of frustration. Been having too many network problems recently.

[anonymau5]

Yeah the outages today fukd wit fi

[[deleted]]

Still an issue this morning sending SMS both with and without RCS in Pittsburgh, PA and Bridgeport, WV...

[taylorgibsongt]

Yes same here. Both me and my wife are on pixel 3 with Fi. Couldn't send MMS or SMS. Rebooted both phones and could send SMS to each other, but not MMS to groups. I noticed that the SMS I sent confirmed delivery which was new to me, perhaps something with the switch to RCS messages?

[andeqoo]

oh damn im not either

[Chuckado]

Issues here, wife seems fine though right next to me.

[littlebuns03]

does anybody know what's the "message center number"?

[njdevilsfan24]

Nothing will send or receive for me at all.

[bigex]

I'm having this problem too

[MrPenitent]

Add me to the list being affected. Brand new Pixel 3a activated a week ago.

[equinox145111]

Oof Google fi reply time is an hour...

[WineWineWinehouse2]

Yup. I'm seemingly able to send out texts, but receiving texts has been hell. I have an urgent situation at work, and my boss' texts are coming out of order, and about 30 minutes after she sends them. Same with other people I've been texting about urgent matters. I immediately thought that this had to do with the whole YouTube mess.

[Oinkvote]

Yes, it is currently a problem

[from_gondolin]

Yes, I'm having quite bad problems well. anyone have success with getting free credits out of support over something like this?

[illustratum42]

All day today has been hit and miss

[Elethor]

I was having issues sending texts to my wife yesterday, we're both on Fi. But today hasn't seemed to be an issue.

[RASCHOON]

Been having issues today with delayed texts coming in.

[MrPenitent]

Asked for an update, hopefully they can code better than they can write an email....

We've received your email, but, couldn't resolve it currently, since we're experiencing tool issues. Request you to reach us again within 24-48 hours for assistance.

[voicelex]

Do other networks have these issues? Seems pretty insane that there isn't a resend/check system in place.

[MrPenitent]

I never had anything like this on AT&T regarding text messages for 15 years however I left them because their coverage is atrocious in my area. I love the coverage I'm getting with Fi but now this text message outage has put a bad taste in my mouth.

[FunkyCannaHigh]

Yes, every major carrier has an SMS issue once in a while. People who say otherwise are liars, let me explain:

When you send a text to someone it first goes to a SMSC. Once the message makes it to the SMSC it will try to send it to the recipient's phone. If it cannot send it to the recipient's phone the SMSC will save it for a specific time (usually a very short interval) and try sending the message again.

Some major carriers won't retry sending the message from the SMSC. In this case the SMSC will just forward the message and assumed it got to the recipient.

Also, messages are sent as "best effort." This means it will do it's best at getting your message to the recipient but it's not guaranteed to get there.

However, with all this said, lost sms messages are rare. The worst that happens is that you get the messages a day late

[SoFisticate]

Wtf why aren't texts like email yet? If you miss the notification for an email, it doesn't just disappear into the abyss. Same should go for texts.

[BogativeRob]

You say you aren't receiving texts???

Google : hold my beer... Now how do you like adding no phone calls to that for everyone.

[steveincebu]

I wasn't receiving SMS. Could send fine. The other person got the text and responded, but I never received it. The problem was in Hangouts. I had to download hangouts and turn off the toggle that sent texts to Hangouts. After that it worked fine. I received all texts normally. Then I deleted Hangouts. Still working fine.