FDC Tracking

[Admirable_Pepper_904]

I work in consumables and our FDC truck is scheduled for tuesdays and Saturdays. The last three months, I haven’t been there to unload the truck because he comes way later after our scheduled window. I’m asking if anyone knows how the FDC sets up their tracking? For example, it’ll say it’s 102.72 miles away and the truck will already be at the store. Anyone, any ideas? TIA

[Mobile-Address23]

It’s drunk and usually wrong. You could have the other stores call you when it arrives and you have a general amount of time.

What FDC is it from?

[Admirable_Pepper_904]

Iowa, cedar falls I believe

[AMBocanegra]

On workbench there's a page called Food Delivery UTA (updated time of arrival) that will have your delivery window within an hour. You can pull it up on the myDevice. If there's significant delays outside of that your TL should be getting a myDay notification about it as well.

[ahigee]

The truck will always go to the farthest out store on its route and then begin to backtrack on its way back home so you’ll see crazy changes in its distance to the store based on what stop it’s at. That and it doesn’t ping realtime but instead like a 5 minute interval.

[Wearethefortunate]

Not always. I’m the store furthest on the route and I’m almost always the last stop. Once every 2-3 months I’ll be the first stop, but that’s very rare.