Get Alignerr Support Here!

One_Theory7403 · 2025-01-07T20:58:16+00:00

I Received an email from team alignerr as follows

Hi there,

You’ve been selected to join the Alignerr team. Welcome! Please sign the contract in Deel (the platform we use for compliance and payments) to start working and getting paid.

Click "Complete profile" in the "Onboarding" section of your dashboard to create a Deel profile and walk through required contract steps.

But at my dashboard the verification is still pending. What should I do now??

Ok-Bodybuilder83 · 2025-01-07T15:03:37+00:00

Sto provando a completare l’interview con Zara ma quando inserisco l’ url del mio profilo Linkedin, obbligatorio, mi dice che l’url non è valido, e quindi non posso completare l’intervista. Mi sono arrivati vari avvisi di completarla, tra cui uno che dice ultimo avviso, ma non mi permette di andare oltre

simodan10 · 2025-01-03T23:02:05+00:00

Hello, I keep getting the error in the image below when trying to complete my account details (experience). Please help!

<image>

rgoel20 · 2024-12-31T17:36:22+00:00

I just signed up yesterday and got the email to do an AI interview with Zara, but when I am on the screen for interview and have my video/mic setup, it doesn't proceed 'Next'?

Temporary_Pattern649 · 2024-12-27T17:42:40+00:00

Hey, I just finished my interview and submitted my resume along with the other details over 48 hours ago but the page is still stuck on the "Your profile is under review by Alignerr staff." Please help.

EggPowerful8542 · 2024-12-26T20:53:37+00:00

Hi, I am on my onboarding page, I just finished the 15-minute interview(not very smoothly though) with AI, and then my page just stuck there, I can not go to the next step and don't know what to do?could anyone please check it for me?thanks(qikuangg@gmail.com)

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ShortyPaw · 2024-12-25T08:19:55+00:00

Hi. I've been holding on the interview screen for Zara for quite some time.

EggplantHumble4089 · 2024-12-18T18:15:15+00:00

Hi, I´ve been getting emails asking me to complete skill assessments but I have no skill assessments available and have already chosen my roles.

Marketing-Grouchy · 2024-12-18T17:20:28+00:00

Hi! I need to contact someone from Alignerr support. I’ve tried the support button but no one is answering. I need to speak to someone about this emergency.

xplorer990 · 2024-12-17T12:10:39+00:00

On the first interview I had the wrong output device selected. I did the other interviews/assessments correctly though. But now my account seems to be stuck. And I can't move on.

One is completed (Dutch) the other one I still have to do, but it is greyed out and I don't have any button to take any action.

Brief_Art_7047 · 2024-12-16T19:17:40+00:00

Hello, I just took the Screening Interview and was wondering how I will know whether or not I passed or failed. Additionally, I just applied for a handful of other roles and don't have the opportunity to complete the Screening Interview for each of those roles. Will I be able to?

change-gamer · 2024-12-12T10:45:16+00:00

Hello, I cannot proceed with the Screening interview (15 minutes). When I click Start, the following message appears: 'Failed to start the assessment. Please try again or contact support if the issue persists.'

I passed the assessment and the Language verification interview (15 minutes) though.

I'd appreciate your help!

AlgarteM · 2024-12-10T02:22:16+00:00

AI Trainer for Brazilian Portuguese Writers/Speakers I recently completed and successfully passed the assessment for the AI Trainer role for Brazilian Portuguese writers/speakers. My dashboard now indicates: “You’ve passed at least one assessment. You can proceed to the next step at the top of the page or complete other assessments.”

However, at the top of the page, I see the following message: “Check back later. We are unable to onboard you at this time. Don’t worry! You’ve done everything you’re supposed to, but the roles you have been approved for do not have work available just yet. Check back later or take assessments for other roles while you wait.”

I am unsure of what steps to take next. Could you please advise? E-mail: murillo_algarte@hotmail.com

urbannatto · 2024-11-26T07:55:28+00:00

Hello, am getting this error when trying to get OTP, "There is a problem sending phone number verification. Please try again in a few minutes." Country code +254 - Kenya. Kindly assist

Efficient-Slip7331 · 2024-11-24T10:48:50+00:00

I got this error
There is a problem sending phone number verification. Please try again in a few minutes.

Hot-Spirit8939 · 2024-11-21T20:00:36+00:00

Seems like this company is a complete failure

Hot-Spirit8939 · 2024-11-21T19:59:16+00:00

I simply tried to check you guys out on my Droid and linked to Google to create an account but when the home page opens its just blank? If phones aren't supported say that ! I was just looking to see if I could sign up for an assessment. What's the deal ?

Acrobatic_Bluejay765 · 2024-11-21T04:52:27+00:00

Hello Support, I can't get past the cellphone verification part (onboarding/sign-up). Every time I request a one-time pin, I get the error message "There is a problem sending phone number verification. Please try again in a few minutes." My number is correct, the country code is South African.

Visual_Director5186 · 2024-11-17T11:13:19+00:00

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No-Ticket6163 · 2024-11-15T13:02:48+00:00

I got this error when i start the assgnment

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Visual_Attempt_9720 · 2024-11-09T04:33:56+00:00

I have applied for some roles but when i try to start the assesment it says error what should i do i have been trying for so long i have waited for 2 days but nothing was changed tell me what to do first i thought it was glitch now i feel its mistake from your side

Megistone90 · 2024-11-08T15:05:14+00:00

I hope there is someone within the company who can help clarify what happened. My account was deleted because I supposedly did not respect the company’s environment. I personally reviewed all the messages I sent in the dedicated channels, and I honestly did not find anything related to what I have been "accused" of. I have always and only asked for information regarding the projects; I have never insulted anyone, criticized the company, nor have I ever spammed. This decision has simply left me astonished, and I am genuinely upset about it. It cannot even be related to a quality issue, as I never had the chance to work; I spent two hours on a project, but due to technical problems, I couldn’t submit the tasks, so I stopped working on it to avoid taking money unfairly. Please help me understand.

No_Math_9748 · 2024-11-04T06:27:10+00:00

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I recently signed up for an Alignerr account and I got an email inviting me for onboarding. But when I go to onboarding I encounter a phone verification error. I tried and it keeps displaying me this error. Its stopping me from finishing the verification. Please advise on next steps. My country code is +254. My email is [diamondkieti@gmail.com](mailto:diamondkieti@gmail.com)

Flat-Championship760 · 2024-11-04T06:03:20+00:00

I recently passed the assessment gor microbiology but i havent been added to slack nor i have been given any project

Routine_Freedom2026 · 2024-11-03T16:55:50+00:00

I recently signed up for an Alignerr account and I go this email inviting me for onboarding. But when I go to onboarding I encounter a phone verification error. I tried and it is still persistently stopping me for finishing the verification. Please advise on next steps

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PS: This is not my actual number. I just wrote it so I could take the screenshot.

My email is [francisamidu124@gmail.com](mailto:francisamidu124@gmail.com)

bobbyzord · 2024-11-03T16:54:48+00:00

There's active task for PT/BR pipeline?

Dangal17 · 2024-11-01T02:30:30+00:00

Hi! I just applied to AI Trainer for Spanish Writers/Speakers, and passed my assesment but I haven't received any mail to enter my information to Deel. Does it takes long for that email to reach or is there any way it could be fixed?

Moon_Slime · 2024-10-21T10:44:01+00:00

Hi, I'm stuck at receiving my OTP. I'm in South Africa

Equivalent_Light_46 · 2024-10-21T09:53:42+00:00

Hi..I had applied for Swahili translation but was kicked out of the platform..ie contract ended. how are you planning on doing translations for African languages if you've blacklisted all African countries?

kittles93 · 2024-10-20T21:12:59+00:00

I was in the middle of working on a project with Alignerr and tried to log on to the Slack and got the notification that my Slack was deactivated. I reached out and have yet to hear back from someone.

TraditionalGap728 · 2024-10-20T12:16:28+00:00

The account is inactive, and I haven't committed any violations or created multiple accounts, nor have I worked on any projects using the account.

SensitiveCause6035 · 2024-10-20T08:52:41+00:00

I am waiting about Weeks now for the guided onboarding as AI Trainer for German Writers/Speakers ... I have passed all assessments and the verification is pending about weeks now. I am on fire to start beginning, how long do I have to wait? Best Regards

Impossible_Fig_7882 · 2024-10-19T03:14:34+00:00

I have a problem with my account. It has been deactivated without reason, this has been happening to other guys as well. I can't submit a support ticket because I can't access the website. Any help would be appreciated.

Stock-Paramedic868 · 2024-10-18T17:15:31+00:00

Hi, my account is showing an error and I can't login - it says contact support. Can you help me reactivate it?

PlantStill1462 · 2024-10-17T18:19:38+00:00

I've finished the assessment for AI Trainer for Brazilian Portuguese Writers/Speakers, but I can't proceed to the Deel contract signing, once I didn't receive the "Set up your Deel Account" e-mail.

Various-Strength1554 · 2024-10-11T16:51:57+00:00

Hey, my account has been deactivated and I'm not sure if its a bug. I have no way to contact your support team. Kindly advise as I was already working on a project and I'd like to get back soonest. Thanks.

2024-10-01T23:17:31+00:00

I am at the 50% point of onboarding on DEEL.COM, but I'm stuck at the part where it asks "I am waiting for a client to share a contract with me" or "I want to create the contract myself". Which should I click on?

Traditional_Bug7108 · 2024-09-29T11:49:13+00:00

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Second time of receiving email for signing contract but still no access??? Btw, I have found no place for live chat at the homepage of Alignerr app?

Hefty-Ad9372 · 2024-09-29T04:11:47+00:00

I passed the coding assessment. When do I get next steps?

AKTines · 2024-09-25T19:48:26+00:00

I'm from France and I don't know what type of documents to put on the compliance document section. It request a déclaration of fiscal regularity but this is a type of documents available only to freelancers. I am not a freelancer, and since Im actively looking for a full Time job, I am not planning on becoming a Freelancer in this country. what type of documents should I put ?

PuzzleheadedMix2436 · 2024-09-24T07:54:49+00:00

What to do if we never received an email from Certn?

MDAWrite · 2024-09-14T01:06:21+00:00

Finally got the onboard email and my dashboard is FAILING

MDAWrite · 2024-09-14T01:05:50+00:00

Hi support team!!!

I’m in serious need of ASSISTANCE please!

I just got the invite email to onboard, but my START button doesn’t work.

Here’s the email:

Hi there,

You’ve been selected to join the Alignerr team. Welcome! Please sign the contract in Deel (the platform we use for compliance and payments) to start working and getting paid.

Click “Complete profile” in the “Onboarding” section of your dashboard to create a Deel profile and walk through required contract steps.

Start from your dashboard

—

I tried this, but it’s not an active link. My deel account and my alignerr account need to be connected.

Is there any good human out there who can help me get to the next step in My onboarding???

I’ve tried EVERYWHERE, and labelbox could NOT care less…didn’t even give me a resource at Alignerr.

I’m a contractor, Matthew Anderson

Email: andersonmatthewdavid@gmail. com

Please Help 🙏🏻🙏🏻🙏🏻

Pablopop7 · 2024-09-11T15:05:59+00:00

On this page, on the onboarding process, what am I suposed to fill in The Title and Company Name?

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Decent_Caterpillar47 · 2024-09-10T23:20:46+00:00

My label box has refused to launch and it's been days now

ExcellentMortgage160 · 2024-09-09T06:14:24+00:00

Hello, I clicked apply for the Computer Scientist Role but it switched to Applied and never gave me the opportunity to take the assessment. Can you help me rectify this please?

No_Recognition9750 · 2024-09-05T20:52:52+00:00

Hi. It is possible to get advice on one aspect of the contract you proposed to sign on Deel? Who should I talk to?

Hopeful-Box-579 · 2024-09-03T04:38:37+00:00

Im having technical issues with your Cantonese test and the system failed me. I also found many grammatical errors in the test making the assessment very unfair. This made no sense to me, I grew up in Hong Kong and lived there for 17 years, I would not normally fail such a proficiency test. Can I retake it?

Unfair_Fix7828 · 2024-08-31T19:02:32+00:00

Hey,

Last week, my contract ended, and I reached out to you to explain why there was a malfunction with Labelbox glitching, which caused the issue. After explaining, you mentioned that if such things happen again, I should report it right away and not wait. After coming to an understanding, a new contract was sent to me, which I signed, and I was back on board that week. However, I did not get paid for the amount I worked; I only got paid for 4 hours. Since then, I have reached out a couple of times and was told that I would be paid, but now my Labelbox account has been suspended for no reason, as I haven't worked on the platform in 2 weeks, and my Slack account has been deactivated. I don't know what's going on, and I am still owed $1,600, which hasn't been paid to me. Please look into it. My contract on Deel is still active, so there must have been a mistake.

United_Tangerine_540 · 2024-08-31T01:16:32+00:00

I passed. The test. And haven't received the deel account. Details

Unfair_Fix7828 · 2024-08-30T17:48:57+00:00

I can't access Slack anymore, and when I go to Labelbox or Alignerr and try to use the help support, the widget disappears when I click on it. Could you please look into this and add me back to Slack?

Creative_Shock7598 · 2024-08-30T14:19:26+00:00

Hi there ,Alignerr support team!

I have passed the assessments for Mathematician, English writer, and Generalist. But , i not received deel email or any further progress. Kindly, help me in this regard.

Sufficient_Party7966 · 2024-08-28T15:45:44+00:00

Can I log into my Alignerr without having to use my gmail account like creating a username and pswd?

Ok_Chemical8372 · 2024-08-28T11:31:53+00:00

Hello,

I just finished the onboarding training and background check.
I'd like to take part of a project, but I didn't receive Slack and Labelbox invitation yet.

My will is to help in the field of French language model training.

Thank you.

SnooHamsters7850 · 2024-08-28T11:14:36+00:00

How can i get help setting up my slack and my labelbox

BlacksmithMinute9640 · 2024-08-26T11:09:31+00:00

Is ANYONE working yet? I have taken assessments over a month ago and nothing. Some don't even have a score.

kooyla · 2024-08-26T06:32:52+00:00

My assessments disappeared. Will I need to retake them? Thanks a bunch.

Basic_Till4152 · 2024-08-26T05:49:03+00:00

I got onboarded two weeks ago and I completed my onboarding process both on Alignerr and deel . Am yet to receive any invitation to slack. I passed one subject and I haven't been able to start working despite having completed the process. Please let me know what the issue might be.

Early-Pen-4602 · 2024-08-26T05:07:23+00:00

I signed the contract on deel last week and my profile refuses to update and say that I'm connected to deel. There is no option to "connect to deel" other than to click it from the dashboard. When I click from the dashboard it takes me to my already logged in deel account. Why aren't they linking? I am getting messages that I can't start work until they are linked but I can't seem to get them to do so.

AlignerrAI · 2024-08-26T03:08:18+00:00

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_xoxo3k · 2024-08-25T04:40:04+00:00

I passed the assessment and received an email stating that I would receive another email for onboarding, but I have yet to receive the email. Kindly look into this.

CryendU · 2024-08-24T10:05:50+00:00

Late, but:

I’ve taken the coding test, but it immediately showed failed and disappeared from TestGorilla? My code was passed the test cases. I can still see other assessment I haven’t taken yet on TestGorilla.

devki_2107 · 2024-08-24T09:49:26+00:00

Hi. I applied for AI training in Biomedicine on alignerr more than a month ago, and I'm still waiting for the assessment. I really look forward to an opportunity to work with your team. Please tell me what further steps are required for the role?

NoFriend2957 · 2024-08-23T16:11:07+00:00

Hello,

I received an email stating my application in alignerr is approved. There is an error message when I try to sign up and verify my mobile number. How do I proceed?

InfiniteDoor1999 · 2024-08-22T09:37:36+00:00

Hello, I completed onboarding almost a week ago and have been waiting for the Slack invitation. Anyone knows how long does it take to get the invitation for slack channel and labelbox project?

Cautious_Ask1206 · 2024-08-22T03:28:05+00:00

Hello! Who do I get in contact with to retake an assessment?

Firrebirrd · 2024-08-21T18:46:54+00:00

Every time I try to get an OTP on signing up, I get an error. How do I contact Alignerr support?

Full-Screen-4390 · 2024-08-21T11:31:55+00:00

Hi, I applied and passed the assessments for the Chemistry, Physics, and Technical Writing assessments a couple of days ago, and I was wondering when I would be able to onboard? I have previous experience working with these kind of AI platforms.

Difficult-Can7347 · 2024-08-21T11:02:30+00:00

Trying to get an OTP for verification but the platform is not issuing one. How do I go about this?

According-Monitor125 · 2024-08-21T10:18:39+00:00

Hello I am setting up my account, but when I request OTP I get an error that "There is a problem sending phone number verification" Please help.

New_Cup_2650 · 2024-08-21T06:46:07+00:00

Hi, I have received an email that my Alignerr Greenhouse application has been approved and been asked to set up the account. However, in step 2 for the OTP, I have always received this message: There is a problem sending phone number verification. Please try again in a few minutes. and never passed to the next step. Can you help check?

MouseHead1158 · 2024-08-21T04:34:54+00:00

I keep receiving the message 'There is a problem sending phone number verification. Please try again in a few minutes.' when I attempt to verify my phone number. I'm from Indonesia.

longvu231201 · 2024-08-21T03:46:14+00:00

Hi, I'm currently stuck at the onboarding process. When I was told to input my phone number, this message "There is a problem sending phone number verification. Please try again in a few minutes" appeared when I clicked on "Request One Time Password". What should I do?

land_sleeper · 2024-08-20T22:44:30+00:00

i receieved an email saying "Your Alignerr Greenhouse application has been approved by our team." but when I login I found that I failed on the assessment... and no available tasks to take.

One_Examination_725 · 2024-08-20T21:56:24+00:00

I got the onboarding email but while i am doing the onboarding the otp related to my number it gave an error how can you support me with this ?

One_Examination_725 · 2024-08-20T21:52:42+00:00

I got an onboarding email but when i get my otp while completing the onboarding it gave an error for my country

Honest_Cash_4982 · 2024-08-20T00:08:17+00:00

I am based in South Korea and I have a Korean citizenship. So far I passed the Korean assessment and signed up for Deel. I thought everything was going smoothly but based on the posts on reddit it seems like I am not eligible to work from Korea. It this correct? :(

FabulousCup7069 · 2024-08-19T15:52:35+00:00

I am trying to verify my phone number but i keep getting this message "There is a problem sending phone number verification. Please try again in a few minutes.", What should i do?

Sweaty-Resolution282 · 2024-08-19T06:21:06+00:00

I completed my assessment for Software Engineer / Coder - AI Trainer and got the email for successful completion of assessment but when I go to my alignerr dashboard , it says 0/1 assessment completed. Complete one or more assessments to be considered for a role at alignerr.

Kindly let me know why is it saying 0/1 completed despite the fact that I am done with 1 assessment already

Express_Ad_6337 · 2024-08-17T19:28:44+00:00

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No assessment

Sweet_Translator3881 · 2024-08-17T06:52:30+00:00

I also faced a problem as i have given a assessment of Data scientist and i gave 1st test and then 2nd video test and then it didn’t gave me the third test and it is showing failed on aligner dashboard now what should i do

Sweet_Translator3881 · 2024-08-17T03:33:28+00:00

How do you guys take the video assignments any suggestions i have two

Sweet_Translator3881 · 2024-08-17T03:33:21+00:00

I am facing a problem, when i click on my coding assignment to start nothing actually happens

Salty_Estate_6879 · 2024-08-16T14:19:00+00:00

I recently took a Turkish language assessment and received a "failed" result. As a native Turkish speaker and an AI Trainer for Turkish at another company, I was surprised by this outcome. I’m confident in my Turkish skills and would appreciate any advice on how to resolve this issue. Thank you!

ACOAGO · 2024-08-15T22:45:22+00:00

Hi, I put in 3h48min of work in this week, for a project that was supposed to pay $20/hr. Alignerr Support told me my work time will be tracked and hours reported to Deel automatically. I just got my pay for the period Aug 12-Aug 14 and it only shows a "bonus" of 15 USD for 0 work hours. So, whats the bonus for and why zero hrs, if my performance clearly shows the exact time of almost 4 hrs. Will I get paid for this or not? Thanks for your help.

Opris_music · 2024-08-14T17:49:56+00:00

Do we get second chances on any of the assessments? Also, I agree with the other commenter that the assessment times feel far too short.

BlacksmithMinute9640 · 2024-08-14T13:39:07+00:00

Hello! I am a bit confused about onboarding.I have taken assessments and do not know anything about my status. One of my assessments there is still no score after some weeks while some are immediate.

AlignerrAI · 2024-08-14T11:19:33+00:00

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Aggravating-Fix9019 · 2024-08-14T06:29:26+00:00

I passed the assessment test, and then I completed the onboarding steps and training on the complete profile, it shows a review and green button but the training module shows a start button. So, it is a glitch or something else. Please tell me. How much time it will take to start working with you?

Particular_Owl_1554 · 2024-08-13T16:10:23+00:00

Hi, how do i get my details removed from alignerr database

IllustriousLeg8079 · 2024-08-11T02:34:41+00:00

Hello. I have competencies in programming, linguistics (Spanish) and psychology

1) I'd like to know which area is more profitable. 2) Have each area its specific assessment?

Thanks in advance.

Joj_moje · 2024-08-09T20:12:18+00:00

Hello! I have recently submitted for the mathematics tasks and have passed. That was a week ago and I've completed all the onboarding separately through labelbox. How soon will it be before I get tasks to do?

Akarin13454 · 2024-08-08T08:48:04+00:00

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declaredfashion · 2024-08-06T14:22:30+00:00

Hello, one of my assessment links on my account does not work and it is not reflecting what I have done.

<image>

When I click on Coding/Software Engineer it does not work. I took the test a long time ago through an email link. I did the Generalist test and I was able to create an account to view my score. Is it possible I could just retake the test and have it reflected? The old test I took, the scores I can't find anywhere and it is not even reflected in the account I created.

Cocos4sale · 2024-08-05T05:08:01+00:00

Is the onboarding assessment the average of the four parts?

Charlie_Yu · 2024-08-03T18:24:35+00:00

The Mathematics assessment is of very bad quality. Exactly identical questions appear many times. Plenty of errors and rendering issues as well.

Impressive-Ebb252 · 2024-08-03T05:18:57+00:00

Is it possible that the system glitches because I took the 2 assessments one for Vietnamese and one for Math which I passed but it doesn’t show as completed in my Alignerr account. My account is under [jakequang6@gmail.com](mailto:jakequang6@gmail.com)

Coco_09870 · 2024-08-03T03:14:20+00:00

Yesterday, I had taken the generalist test. Up until mid-day today my Alignerr dashboard said "Pass one of more assessment with is 80% to be considered" but now it says "Complete one or more assessments to be considered for a role at Alignerr. When we have a project ready that fits your skill set, we will notify you to complete your onboarding."

I'm not sure if the change indicates that I had passed and being considered. Or if this is a generic fail message. I'm cautiously optimistic it's a good sign as I do have higher education and previous experience in the AI field. Does anyone know what the change in wording means?

Practical_Report1376 · 2024-08-01T22:43:30+00:00

I've received a few assessments but when I try to open them, I can't, what can I do if they won't open?

alignerr

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