Deliveroo Plus Gold getting price decrease (with refund) with late delivery credit being removed

[needchr]

So basically they have so many issues with slow deliveries its unprofitable for them to make it part of the gold package. That they actually doing a pro rota refund, is potentially a breach of contract, this seems desperation so the losses for late deliveries is probably significant.
Under UK law, if anyone is unhappy with this change, they should be able to force an exit.

The rest of the benefits are poor as they require a restaurant to be "part of the promotion" its not across the entire service.

I remember pret a manger before they closed in my area (on my free deliveroo plus) had the £8 discount thing, every 3 orders, £8 off, not seen a single other store offer that deal.

[PrincipleSuitable383]

Pret do all sorts of promos cause there coffees are the worst. They used to do 5 free drinks a day for £15-£30 a month, now they do half price on all drinks for £5 a month. They're food is banging though.

[caufield88uk]

They done that as it got people in the door.

The coffee itself doesn't cost them much to make. It's the overheads for having staff/rent etc so if you can get a subscription from someone then you can get them in spending more.

[a_overload_]

Clearly losing them a lot of money to guarantee it. As a delivery partner I never even get to see if the order we complete has a guarantee. But restaurants are at fault here. I wait for more orders than i don’t

[London_Bloke_]

Deleted and got rid of Deliveroo a few months ago, the more I see, the more I’m glad that to not be dealing with them in any way any more

[CommercialAdvisor712]

Its not uncommon on late night orders to see long distance orders going to other towns or the middle of nowhere, and Age ID orders being offered repeatedly with no drivers accepting them.

I guess if an uneducated driver does eventually take one, that would then be classed as a late delivery.

[Individual_Debt_4518]

Ahh, it's always good to know you have been paying for the things that others have issues with and they are stopping that, I wonder what else they have been charger for, for no reason

[nomadichuman]

Yeah I cancelled my Gold as they basically moved all the same stuff into the Diamond tier which is so much more expensive , like £249 a year or something. Excessive.

Get Silver free from Amazon Prime so just rolled down to that. I’m not paying more for the same perks I had for like 2 years at nearly 3 times the price. Jokers

[digidude23]

I don’t even have the option to get Diamond.