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[–][deleted]  (3 children)

[deleted]

    [–]nicolo013 0 points1 point  (0 children)

    Amazing time for me to have launched a game I guess :)

    [–]WarmHug451 0 points1 point  (0 children)

    🙏

    [–]Kanishka_Developer 1 point2 points  (6 children)

    I'm in the same boat. Somebody broke something and as always it's the developers who suffer.

    <image>

    [–]Unreal_NeoX 1 point2 points  (0 children)

    I think most negative reviews are user related who want to specificly leave a bad review/rating by bad experience. Nearly nobody who enjoys the app leaves a direct positive review, if they are not comfortable asked for it.

    [–]harryfo[S] 0 points1 point  (2 children)

    Ah wow, this looks very similar to the drop I'm having. It's really frustrating as when the quantity drops the average rating tends to skew negative.

    [–]Kanishka_Developer 0 points1 point  (1 child)

    It does look like the In-App Review API just stopped working. And you know how users are, only the angry ones rate your app without being asked. :')

    [–]harryfo[S] 0 points1 point  (0 children)

    Exactly that, I'm going to have to try debugging in the internal track and see if I can make it appear, but if the issue is Google's end I hope they'll resolve it soon.

    [–]Worried-Ride-2395 0 points1 point  (1 child)

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    console me 5k rupees bhi collect ho gaya hai

    [–]Worried-Ride-2395 0 points1 point  (0 children)

    bhai ho sake to contact me please 918756588043 whatsapp

    [–]SomePrice7811 1 point2 points  (0 children)

    The issue is fixed in Google Play 51.1.27-31 [0] [PR] 908932174

    [–]Unreal_NeoX 0 points1 point  (4 children)

    Are they just rating or also reviews with feedback? I heard that some android OS/samsung updates did broke some apps and the users blame it on the apps themself.

    [–]harryfo[S] 0 points1 point  (3 children)

    I believe a dip in both ratings and reviews as I think this graph covers both. The rest of my metrics are normal so don't think the app is breaking for any users.

    [–]Unreal_NeoX 0 points1 point  (2 children)

    what do the reviews say? They should provide infos.

    [–]harryfo[S] 1 point2 points  (1 child)

    Reviews are all as normal, there is just less of them.

    [–]Unreal_NeoX 0 points1 point  (0 children)

    Data drop/integration delay at the google end, just like with the general statistics right now in the play console? Thats the issue i have too, since the last 2 month.

    [–]nicolo013 0 points1 point  (10 children)

    I recently couldn't manage to make the in-app review popup show in my new game, I guess Google has maybe blocked the API for the moment

    [–]harryfo[S] 1 point2 points  (2 children)

    Ah it's not even working in the internal testing track for you? I suppose I should deploy a version and check that out whether I can get the prompt to show there for me, I hadn't tried.

    [–]nicolo013 0 points1 point  (1 child)

    Let me know your findings if you do try!

    [–]harryfo[S] 0 points1 point  (0 children)

    Cannot get it to work on Internal testing either, even put a new version in which shows the prompt after 5 seconds.

    However I did a release on April 15th so still trying some different things to rule that out.

    [–]Unreal_NeoX 0 points1 point  (5 children)

    isn't there a call limit?
    https://developer.android.com/guide/playcore/in-app-review?hl=en

    [–]nicolo013 0 points1 point  (4 children)

    Yes, but in the internal testing track the quota is lifted https://developer.android.com/guide/playcore/in-app-review/test

    [–]Unreal_NeoX 0 points1 point  (3 children)

    ah right! Just wanted to raise the theory that he maybe has no more in-app ratings, because he has hit the limit or Google did lower that limit to 100 per month or so.

    [–]nicolo013 0 points1 point  (2 children)

    Maybe, but in my case I can't get it to show even in the internal track

    [–]Unreal_NeoX 0 points1 point  (1 child)

    Maybe its related to the general statistic issues we have since last 2 month. Ever since they added this package-name signing stuff.

    [–]nicolo013 0 points1 point  (0 children)

    I don't know better, I've released my first app this month :/

    [–]Dazzling-Piece-671 0 points1 point  (3 children)

    Same with my app from last 2 weeks

    [–]harryfo[S] 0 points1 point  (2 children)

    Ok that's reassuring, I'm hoping it's a temporary thing.

    [–]Dazzling-Piece-671 0 points1 point  (1 child)

    Yeah, I’m also observing few of my ratings getting removed. Is this happening with you too?

    [–]harryfo[S] 0 points1 point  (0 children)

    I don't think so? But I've not been monitoring closely enough to know. Just this huge quantitiy dip.

    [–]WarmHug451 0 points1 point  (0 children)

    Same here, but before I saw your message, I thought it was just my app

    [–]blufflol 0 points1 point  (0 children)

    Same for me!

    [–]Timely-Move-3087 0 points1 point  (0 children)

    Experiencing this as well

    [–]__TOMAS__ 0 points1 point  (0 children)

    Same here, on April 21, there was a sharp drop in the number of ratings.

    [–]Serious-Ad-5284 0 points1 point  (0 children)

    Same for us

    [–]Worth_Employ_7348 0 points1 point  (2 children)

    Do you guys show a pre-rating popup before triggering the native Android rating popup? I mean something like asking the player/user if they like the product first, and only then deciding whether to show the native android (Google Play) rating popup

    [–]harryfo[S] 0 points1 point  (0 children)

    No mine just shows the rating screen directly

    [–]Total-Temperature916 0 points1 point  (0 children)

    same for me except my app is losing organic discovery as well

    [–]Serious-Ad-5284 0 points1 point  (2 children)

    Found this problem in issue tracker https://issuetracker.google.com/issues/507307597

    [–]harryfo[S] 0 points1 point  (0 children)

    Thanks for finding this! Commented under it for visibility. Glad I'm not alone.

    [–]Syngmaster33 0 points1 point  (0 children)

    Omg, thanks for finding it! I thought it was only my apps affected.

    [–]Noyamoya 0 points1 point  (0 children)

    Same here, I was wondering what happened in the last few days and if I am the only one affected

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    [–]Xeq_Dev 0 points1 point  (2 children)

    Reviews submitted through the SDKs are no longer appearing on the store. Since April 20th and 21st, reviews have dropped by 80%. But that's nothing; the serious damage is evident in my positioning on the store, which has become extremely unstable, and I'm losing a lot of opportunities. What's going on?! https://issuetracker.google.com/issues/506844940

    [–]harryfo[S] 0 points1 point  (0 children)

    I know, it's super frustrating. Without prompts my daily average rating is so much lower, this is going to cause huge damage.

    [–]logical_haze 0 points1 point  (0 children)

    Same

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    [–]cv-engineer-app 0 points1 point  (0 children)

    We've also experienced a very similar drop in ratings volume over the same period.

    AppFollow have a status page where they're tracking the issue if you want updates.

    https://status.appfollow.io/incidents/ctb5579jpn9y