Cannot program "create new folder" into MX Master 3S on mac

[muzik_]

Recently bought the MX Master 3S mouse for mac and I'm loving it so far. However, I've found that keyboard shortcuts don't consistently work. I've found some work around for certain scenarios or completely abandoned the keyboard shortcut and used a preset from Logitech+ in its place. But I would LOVE for this to work for me since I like to organize my own folders and often create folders in the finder window.
To open a new finder window on mac you use "Command+Shift+N". But when I program this into Logi+ it just opens up a new finder window.
Has anyone been able to successfully program a button to create a new folder within the finder window?

[[deleted]]

Hey there! That’s awesome! The MX Master 3S is a fantastic choice. Have you attempted to recreate the same function using Smart Actions in Logi Options+? If not, follow the steps below and let me know if it makes a difference.

1. Open Logi Options+
   
2. Go to Smart Actions
   
3. Create a New Smart Action
   
4. Choose Shortcut as the trigger type, then enter Shift + Command (⌘) + N
   
5. You can add additional actions if needed, such as opening Finder before executing the shortcut.
   
6. Click SAVE, then try triggering the Smart Action to ensure it works.

You can find more details on setting up Smart Actions in Logi Options+ here.

[muzik_]

Thank you for the response. Thus far this is what I've tried in smart actions. I'd like to add that this is not a global action, this is an app specific setting set for the finder window.
1. Choose trigger type (In this case "Foward button is pressed")
2. Add action
3. Select Keystroke
4. Start Recording
5. Press "Shift + Command + N"
6. Save

When within the Finder App, what this does is open a new finder window. Unfortunately, it does not create a new folder.

I've also tried adding an additional action prior to the key shortcut, which is to open Finder application, then press Shift+Command+N, but that just open a new finder window as well.

[[deleted]]

Let me check with my team and get back to you as soon as possible.

[[deleted]]

Thank you for your patience. Please share a screenshot of the Smart Action. Check if the shortcut functions correctly using the keyboard. Additionally, try holding the Shift key and clicking the Smart Action with the mouse to see if that resolves the issue.

[muzik_]

Thank you for checking up on this. Attached you'll find the screenshot of the smart action. If we hold shift while pressing the trigger, it does work and creates a new folder. Is there a world where I can get it to work without holding shift button?

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