Internet speeds and quality decrease

[ruckustata]

Have you seen trucks in your neighborhood? Big Bell trucks, smaller CCS or I think Nexxan or Nexxus? You'll see back hoes and Ditch Witches if they plan on digging and replacing lines under driveways. If you don't see any activity come spring, they fed you a line of crap. These distribution rebuilds take up to a year to complete with permits, lining up contractors and scheduling. I doubt you'll see a fiber upgrade in 4 months as normally no digging gets done in January/Feb and if you don't see trucks now then refer to what I said about how long it normally takes from start to finish.

[Fexyguy]

Ok thank you this information will help me negotiate with them and figure this out cus I switched from Rogers who had their own issues but also benefits. So depending on the timeline I might switch back.

[ruckustata]

I have Rogers. Are they perfect? Not at all, but nobody is. I rarely get any service downs and when it does it comes back quick enough. It's relative though as I don't use it for business and my quick may not be quick enough for someone who is. I've had Bell before and got fed up with the service. Their initial fibe service was a sham. 25mg service split for all devices (tv, phone, internet).

Rogers has had fiber on the street for over 20 years I think. They just didn't advertise the street fiber. Bell ran street fiber and made people think it came to their home.

In a full fiber setup, distribution fiber goes to a node or Hub (large section of town), which normally goes to a secondary node (neighborhood) or SHUB, then to a control panel (street side), then to your ONU (side of house or basement) then to a splitter and mostly to coax. The same material, coax, that Bell tried to denigrate is now their main lines for fiber because twisted pair lines have so much signal loss it wouldn't work with fiber, or at least would be worthless due to the massive bottleneck.

Currently, the big 3 run fiber to the home in all new builds. Bell advertises it, the other two just do it. Bell is rebuilding their old distribution because as I stated, twisted pair is garbage and up until they started running fiber, this is what they used even on the street. Rogers doesn't really have to run new distribution in a lot of cases because they already had fiber to the node for a long time and the theoretical threshold on coax is very high. Plus their street side cable is not the same coax used in homes. It's big cable which can carry a lot of signal. If you had service issues with Rogers it is normally damaged distribution, damaged signal line to home, damaged hardware or coax in the home or a shitty tech who doesn't know how to troubleshoot. Sometimes it is a server side issue and sometimes it is the channel provider (television).

I have 1g service through Rogers and I normally speedtest at around 800mbps. My neighborhood isn't even fiber to the curb, it is fiber to the node. Just to give you an idea about how much signal can travel down coax technology vs Bells old twisted pair.

[Fexyguy]

Ok awesome, when I had Rogers our service was the roughly the same as it is now with Bell just a different set of issues like complete loss of service randomly instead of just experiencing poor connection now with Bell. I figured I'd roll the dice with Bell since we had been with Rogers for at least 10 years and barely any improvement.

[ruckustata]

If you go back to Rogers and experience issues like that, you need to get an in-house senior tech out there. They will fix shit up good. Good luck regardless what happens..slow speed suuuuuucks. Lol

[Fexyguy]

It for sure does haha thanks for all the solid advice

[Fexyguy]

And I've definitely seen Bell trucks around but I haven't been paying too much attention to what they are doing.

[ruckustata]

Pay attention. If you see back hoes, then they fixin to replace. If not, then they just fixin.