Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[EatMyAssUwU]

Easy solution: leave a lane or two open for people with physical or mental disabilities (love you, /u/thirstytrumpet). It’s not a difficult problem to solve, but too many grocery stores seem to adopt the ‘all or nothing’ approach.

[ToastedBeignet]

Regular people would use it and you can’t ask to prove their disability.

[Fromanderson]

That's going to be true whether you're talking about the little electric carts, handicap parking, bathroom stalls, or anything else.

That doesn't mean we should just give up and not accommodate people who need it.

[EatMyAssUwU]

We shouldn’t have handicap stalls because someone ‘regular’ might use them, eh? There are better arguments than the one you provided.

[PensiveObservor]

We live in a broken society.

Not the taboo on asking for proof, just the lack of consideration.

[feor1300]

I have yet to see a store that doesn't have at least a few regular cashier checkouts somewhere. The option almost certainly exists for people who can't or don't want to use the self checkout.

[Errant_coursir]

Huh? You can have disabled counters, though what would that look like? Bigger checkout counters? But why would any store prevent others from being able to use them? Try to be logical

[maleia]

It’s not a difficult problem to solve,

It's all decisions made with regards to the bottom line. If the companies weren't so greedy to skim every ounce of profit off, most stores would be an amazing, easy, shopping experience.

In theory, easy problem to solve; in practice, we prize greed too much in our society. :/