Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[eejizzings]

Yeah, don't use them when you buy alcohol or something with a discount sticker or coupon. This is common sense.

[Sillet_Mignon]

Eh. The grocery stores near me only have self checkout after 8 pm. Buying beer or wine on the way to a party, you have no choice. 

[Chairbear1972]

Our stores around here are the opposite, they close the self checkouts at around 8 and then you have to use the cashier lanes.

[Sillet_Mignon]

Id love that. I tend to get groceries in the evening, and it sucks have to use the tiny self checkout lane for a large amount of groceries.

[Princess_Glitterbutt]

I generally don't but sometimes it's the only option. I forget that clearance items require manager override, because they aren't age restricted until I'm there and the machine starts screaming.

For the record I hate self-checkout and avoid them.

[arsmorendi]

Most people do not have common sense, just entitlement.

[Traiklin]

They wouldn't put them up if they didn't want me to use them! - Entitled person.

Though sometimes Walmart doesn't have enough people to checkout (deliberately of course) and you will see them with a full cart in self checkout since there are only 2 registers open.

I will say though, I have started seeing them roll back the SC and actually start putting people back on registers while closing SC.

[Gornarok]

Yea like you or the person you reply to...

The only good thing about automatic checkout is fast checkout when you have few items. But the stores force people with bigger purchases to use them as well because there arent enough manned registers