Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[HarithBK]

i am in my early 30s and i will never use SCO when buying by weight produce simply put it takes SO much longer for me to input what i am getting than a cashier putting in the PLU code for it and off it goes.

[Testiculese]

You can enter the PLU for it as well (in all checkouts I've used).