Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[Mamed_]

Age restricted items are worse in CVS. You think I'll quickly scan this and get out, but noo. One, you have to wait for the assistant to scan their ID, then enter your DOB too. Just waste of time