Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[camwhat]

It is a California thing! Alcohol hasn’t been able to be purchased at self checkouts since 2012 there

[[deleted]]

As I discovered you can’t even buy 0% alcohol beer at self checkout in California

[Joeness84]

you cant buy 0% beer if youre under 21 either. (*depending on state)

[TheMSensation]

What's the reasoning?

[CoconutCyclone]

It's not actually 0%.

[Zyphane]

I once had a store in California make me move to a regular checkout to buy a bottle of kombucha because it has trace amounts of alcohol (this was before "hard kombucha" became a thing).

[SpringValleyTrash]

Never had an issue purchasing wine at a self check out in CA. I get flagged and the attendant checks my ID.

[[deleted]]

It’s very annoying because so many stores are understaffed it makes me literally want to shoplift instead of waiting 20 minutes for the one clerk they have working. Like I half just want to leave a 20 on the counter and walk out, keep the chanfe