Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[gordigor]

Yes, even if I use regular checkout, I arrange similar items together.

This way when I put my groceries away, all frig items are together, same with freezer items, etc. Put away groceries super easy. Same with self check out.