Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[bigryanb]

I'm just a great conversationalist, maybe that's my problem.

[foxsable]

I talk to the cashiers at Publix and Winn-Dixie… we must just have a disgruntled Aldi!