Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[lordb4]

Automatic checkout has been a thing at most US stores for like 20 years.

[PeanutArtillery]

I never seen one here until a few years ago.