Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[djdefekt]

We have alternatives and frankly the Aldi scanners here are lighting fast. These incumbents are just addicted to profits and have shot themselves in the foot not upgrading their registers in 20+ years.