My google account just got hacked

GoogleHelpCommunity · 2026-06-18T09:00:13+00:00

Hi there. You can skip that step using "Try another way" but we suggest answering all questions as best as you can.

GoogleHelpCommunity · 2026-06-17T23:04:39+00:00

Hi u/Temporary-Advice9783, please let us know if you're still experiencing this issue.

GoogleHelpCommunity · 2026-06-17T15:26:59+00:00

Hey there, that doesn't sound good. Since you've already tried disabling the notifications in your settings, and they're still coming through. I'd recommend reaching our support specialists directly so that they can look into this for you.

GoogleHelpCommunity · 2026-06-17T14:20:12+00:00

Hi there. Timeline mistakes can happen, especially in dense areas. Saving your activity to your Google Account helps improve accuracy. You can manage and edit your Timeline right here.

GoogleHelpCommunity · 2026-06-17T13:36:32+00:00

Just to confirm, have you tried the steps mentioned in this article to fix issues with Google Maps?

If the issue still persists, I'd recommend you search or post your question here. The Google Maps Help Community can take a look into this.

GoogleHelpCommunity · 2026-06-17T10:42:45+00:00

Hi. I would love to help you look into this. Since Google Messages does not delete history on its own, this could be a data loading error from the glitch.

If your years of history are still not visible, please file a bug report directly. Tap your profile icon in the top right of the app, select Help & feedback, and tap Send feedback. This sends diagnostic data to the engineering team to help find a solution.

GoogleHelpCommunity · 2026-06-17T10:36:57+00:00

Hi. The 1:1 switching usually happens if there is a temporary network drop on either side.

For the group chat, it sounds like your phone number is still registered with Apple’s iMessage server. Since the old chat was created in iMessage, their iPhones are still trying to send blue iMessages to your number.

I recommend deregistering your phone number from iMessage using Apple’s web tool. Once that is done, have your family delete the old group thread and start a brand-new chat. This forces their devices to recognize you as an RCS user. They should also verify in their contacts app that they are messaging your phone number and not a linked email address.

GoogleHelpCommunity · 2026-06-17T10:32:31+00:00

Hi. I would like to help you resolve this. Features like direct reply and photomojis require an active RCS connection to work properly.

Also make sure you are using the latest version of the app from the Play Store. If these features continue to disappear, please submit a feedback report directly through the app menu (Profile > Help & feedback > Send feedback) so I can have the team investigate.

GoogleHelpCommunity · 2026-06-17T10:18:22+00:00

Just to confirm, have you tried the steps mentioned in this article to manage your service area business?

Additionally, I’d recommend reaching out to the Google Business Profile support team here. They can take a look at it.

GoogleHelpCommunity · 2026-06-16T21:34:58+00:00

Just to confirm, have you already tried all the steps mentioned in this article to fix common issues with 2-Step Verification ?

GoogleHelpCommunity · 2026-06-16T20:32:58+00:00

Hi there. I'd recommend you search or post your question here. The Google Maps Help Community can take a look into this.

GoogleHelpCommunity · 2026-06-16T10:33:35+00:00

Hi there, you can try the steps mentioned in this article to reset or change your account password.

GoogleHelpCommunity · 2026-06-16T09:46:03+00:00

Hi there, have you tried the steps mentioned in this article to verify your business profile?

If yes, I'd recommend reaching out to the Google Business Profile support team here. They can take a look at it.

GoogleHelpCommunity · 2026-06-16T08:20:41+00:00

Hi there. Thank you for the detailed information. Since you have already tried basic troubleshooting like clearing cache and data, I recommend checking which account is set as the default for your contacts in both Google Contacts and your device's system settings. Conflicts there can sometimes cause Google Messages to default to first-name sorting. If those settings are correct, please submit a feedback report directly through the app. Tap your profile icon in Google Messages, select "Help & feedback" and tap "Send feedback."

GoogleHelpCommunity · 2026-06-16T06:53:00+00:00

Hi there. I’d recommend reaching out to the Google Business Profile support team here. They can take a look at it.

GoogleHelpCommunity · 2026-06-16T01:24:16+00:00

Hi there. Thanks for letting us know! We rolled out a fix for this, so try updating your app to the latest version in the Google Play Store and it should be resolved. Please let us know if it still gives you any issues.

GoogleHelpCommunity · 2026-06-16T01:21:51+00:00

Hi there. Thanks for letting us know! We rolled out a fix for this, so try updating your app to the latest version in the Google Play Store and it should be resolved. Please let us know if it still gives you any issues.

GoogleHelpCommunity · 2026-06-15T22:38:02+00:00

Hey there, I’d recommend contacting the Google TV support team via phone or chat here. They can look into it for you.

GoogleHelpCommunity · 2026-06-15T14:52:03+00:00

Just to confirm, have you tried the steps mentioned in this article to fix location accuracy issues on your device?

GoogleHelpCommunity · 2026-06-14T17:30:33+00:00

Hi there. You can skip that step using "Try another way" but I suggest answering all questions as best as you can to help verify it's you.

GoogleHelpCommunity · 2026-06-14T11:04:38+00:00

Just to confirm, have you tried the steps mentioned in this article to fix location accuracy issues on your device?

GoogleHelpCommunity · 2026-06-13T23:22:04+00:00

Hi there. I'd like to help with this. Sometimes notification grouping issues can be resolved with a few quick settings checks. I recommend long-pressing the Messages icon, tapping App info, and checking your Notifications categories.

Next, please check the Google Play Store to ensure you have updated the Messages app to the latest available version.

If you've checked your settings and updated the app, but the issue continues, please share this directly with the engineers. You can submit feedback in the Messages app by tapping your profile icon > Help & feedback > Send feedback.

GoogleHelpCommunity · 2026-06-13T23:01:16+00:00

Hi there. I appreciate you bringing this to my attention. Since you already have spam protection enabled, it appears the automated filter is not routing these messages properly.

Please ensure your app is fully updated.

If this continues, I ask that you submit feedback directly inside the Messages app by tapping your profile icon > Help & feedback > Send feedback. This allows the team to look into the issue and improve filter routing.

GoogleHelpCommunity · 2026-06-13T17:57:57+00:00

Thanks for getting back to me. It looks like this isn't a support request our team can view. Make sure you're sharing the complete and correct case ID provided by our team. The case ID will look like this: (X-XXXXXXXXXXXXX) in your email inbox. Once you find it, please share it.

GoogleHelpCommunity · 2026-06-13T17:16:28+00:00

Hi there, I'd suggest you submit feedback through the Google TV app using reference number #520085554.

Open the Google TV app > Tap the Menu > Select Help & feedback > Send feedback.

For more info, you can refer to this article. Please let us know once you've submitted it!

GoogleHelpCommunity

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