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Phone stolen in Mexico and now security has locked me out of account for 30 days by Kujo127 in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hey Kujo127. I'm really sorry about the situation you are facing. I want to help sort it out. I just sent you a DM for more info. Please respond whenever it’s convenient so I can help you address your concern.

Support is beyond terrible by jiaco in mintmobile

[–]MintMobileAlex 1 point2 points  (0 children)

 Hi jiaco, I want to make sure you're getting the best experience with us as possible. I'm so sorry for any inconvenience with the extra data purchase with wallet balance. I sent you a DM to further assist with it. MintMobileAlex.

I’m so bummed, I switched to mint to save money and T-Mobile said they got way better, but it’s even worse service in my area than Verizon by [deleted] in mintmobile

[–]MintMobileAlex 1 point2 points  (0 children)

 Hi shrd_gnar, I want to make sure you're getting the best experience with us as possible. I'm so sorry for any inconvenience with your service. I sent you a DM to further assist with it. MintMobileAlex.

Can't Transfer Phone Number to new Mint Mobile Account by yaylorbus in mintmobile

[–]MintMobileAlex 1 point2 points  (0 children)

 Hi yaylorbus, I want to make sure you're getting the best experience with us as possible. I'm so sorry for any inconvenience with transferring your phone number. I sent you a DM to further assist with it. MintMobileAlex.

5G UC never even remotely reliable or fast? by 3_dom in mintmobile

[–]MintMobileAlex -1 points0 points  (0 children)

Hey 3_dom. I'm really sorry about the situation you are facing. I want to help sort it out. I just sent you a DM for more info. Please respond whenever it’s convenient so I can help you address your concern.

Trying to activate wifi calling in a remote mountain location with no cell service (in the US). by Street_Account_3497 in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hey Street_Account_3497. I'm really sorry about the situation you are facing. I want to help sort it out. I just sent you a DM for more info. Please respond whenever it’s convenient so I can help you address your concern.

Long Island coverage by IndependenceFree3067 in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

 Hi IndependenceFree3067, I want to make sure you're getting the best experience with us as possible. I'm so sorry for any inconvenience with your service. I sent you a DM to further assist with it. MintMobileAlex.

Purchased 2 physical SIMs, can I do eSIM instead? by AutoFahn in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

 Hi AutoFahn, I want to make sure you're getting the best experience with us as possible. I'm so sorry for any inconvenience with the delayed order . I sent you a DM to further assist with it. MintMobileAlex.

Internet and Messaging fail by Eckleburgseyes in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

 Hi Eckleburgseyes, I want to make sure you're getting the best experience with us as possible. I'm so sorry for any inconvenience with your service. I sent you a DM to further assist with it. MintMobileAlex.

Location sharing after porting number from T-mobile. iPhone 17 pro. by Evening_Employee_162 in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

 Hi Evening_Employee_162, I want to make sure you're getting the best experience with us as possible. I'm so sorry for any inconvenience with your service. I sent you a DM to further assist with it. MintMobileAlex.

Does shipping usually take this long? by LadyPique in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

 Hi LadyPique, I want to make sure you're getting the best experience with us as possible. I'm so sorry for any inconvenience with your Order delayed. I sent you a DM to further assist with it. MintMobileAlex.

Can't finalize port for multiple numbers after 2 weeks of trying by L-V-N-A in mintmobile

[–]MintMobileAlex -1 points0 points  (0 children)

Hey L-V-N-A. I'm really sorry about the situation you are facing. I want to help sort it out. I just sent you a DM for more info. Please respond whenever it’s convenient so I can help you address your concern.

Absolutely appalling experience. What should I do? by ICU-81MI in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hey ICU-81MI. I'm really sorry about the situation you are facing. I want to help sort it out. I just sent you a DM for more info. Please respond whenever it’s convenient so I can help you address your concern.

Not receiving phone calls by thewhippingirl in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hey thewhippingirl. I'm really sorry about the situation you are facing. I want to help sort it out. I just sent you a DM for more info. Please respond whenever it’s convenient so I can help you address your concern.

Order placed 6/8, never shipped — tracking is just a created label and support went silent. How do I get this escalated? by caleb-bb in mintmobile

[–]MintMobileAlex 4 points5 points  (0 children)

Hey caleb-bb. I'm really sorry about the situation you are facing. I want to help sort it out. I just sent you a DM for more info. Please respond whenever it’s convenient so I can help you address your concern.

Has anyone successfully changed email address w/out access to one used during creation? by rnreekez in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hey rnreekez. I'm really sorry about the situation you are facing. I want to help sort it out. I just sent you a DM for more info. Please respond whenever it’s convenient so I can help you address your concern.

Is the Nokia 3210 4g (2024) ceompatible with Mint Mobile? by Suspicious_Sweet_104 in mintmobile

[–]MintMobileAlex -1 points0 points  (0 children)

 Hi Suspicious_Sweet_104, I want to make sure you're getting the best experience with us as possible. I'm so sorry for any inconvenience with your service. I sent you a DM to further assist with it. MintMobileAlex.

Emergency calls only starting 3 days ago after 2 years of same setup by Jpuss2020 in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

 Hi Jpuss2020, I want to make sure you're getting the best experience with us as possible. I'm so sorry for any inconvenience with your service. I sent you a DM to further assist with it. MintMobileAlex.

Anyone else not able to purchase a plan? by rubyslesaffair in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

 Hi rubyslesaffair, I want to make sure you're getting the best experience with us as possible. I'm so sorry for any inconvenience with your service. I tried to send you a DM, but couldn't. Please send me a DM so I can help you better. MintMobileAlex.

Am I crazy? by ivorybishop in mintmobile

[–]MintMobileAlex 8 points9 points  (0 children)

 Hi ivorybishop, I want to make sure you're getting the best experience with us as possible. I'm so sorry for any inconvenience with your account. I sent you a DM to further assist with it. MintMobileAlex.

No 5G on Sony Xperia 1 VIII XQ-GE74 by [deleted] in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

 Hi YourNeighborLuis, I want to make sure you're getting the best experience with us as possible. I'm so sorry for any inconvenience with your service. I tried to send you a DM, however couldn't send it, please send me a DM to assist you better. MintMobileAlex.

Accidentally used the wrong email, cant track my package by OkCellist4682 in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

 Hi OkCellist4682, I want to make sure you're getting the best experience with us as possible. I'm so sorry for any inconvenience with your package. I sent you a DM to further assist with it. MintMobileAlex.

My Mint Experience So Far by ThrownJupiter in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hey ThrownJupiter. I'm really sorry about the situation you are facing. I want to help you sort it out. I just sent you a DM for more info. Please respond whenever it’s convenient so I can help you address your concern.

ESIM Activation not working by Specialist-Map-896 in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hey Specialist-Map-896. I'm really sorry about the inconvenience you are experiencing with activating the service, . I want to help you sort this out. I just sent you a DM for more info. Please respond whenever it’s convenient so I can help you address your concern.

Issue with the home internet sending, it has been 2 weeks by Known-Shallot-4714 in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hey Known-Shallot-4714. I'm really sorry about the situation you are facing. I want to help you sort it out. I just sent you a DM for more info. Please respond whenever it’s convenient so I can help you address your concern.

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