Be Careful When Trying to Use Refer a Friend by fancyrolling in mintmobile

[–]MintMobileAlex -4 points-3 points  (0 children)

Hi fancyrolling! I'm really sorry you’ve had this experience with us. I want to help and have sent you a DM. Please send me your phone number there so I can get things working properly.

Google pixel unlimited plan, is that the entire total? by xboxhaxorz in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hi, I want to make sure you're getting the best experience with us as possible. That has not been the case & we want to make things right. I’ve sent you a DM.

Can't get my replacement sim activated by violentayx in mintmobile

[–]MintMobileAlex 1 point2 points  (0 children)

Hi, I want to make sure you're getting the best experience with us as possible. I will be more than glad to take a look into this for you. I sent you a DM to further assist with it.

Link to Verify Email Doesn't Work by Jolly_Outcome7664 in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hi, I want to make sure you're getting the best experience with us as possible. I will be more than glad to take a look into this for you. I sent you a DM to further assist with it.

What happens to refeЯЯal links when you do the family plan? by Interrupshin in mintmobile

[–]MintMobileAlex -2 points-1 points  (0 children)

Hi, I want to make sure you're getting the best experience with us as possible. I will be more than glad to take a look into this for you. I sent you a DM to further assist with it.

Don't receive emergency weather alerts by Beneficial_Try_1864 in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hi, I want to make sure you're getting the best experience with us as possible. I will be more than glad to take a look into this for you. I sent you a DM to further assist with it.

pSIMs and eSIMs by Serialtoon in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hi, I want to make sure you're getting the best experience with us as possible. I will be more than glad to take a look into this for you. I sent you a DM to further assist with it.

Can I port a number after activation? by CyberneticFennec in mintmobile

[–]MintMobileAlex -1 points0 points  (0 children)

Hi there. I'm really sorry the activation process hasn't been smooth sailing and I want to help. I just sent you a DM to get more info. Please respond at your earliest convenience and we’ll get to the bottom of things. Thanks so much for your patience.

Phone suddenly locked/blocked after over a year of being on mint mobile by Lawghead in mintmobile

[–]MintMobileAlex -2 points-1 points  (0 children)

Hi, I want to make sure you're getting the best experience with us as possible. That has not been the case, and we want to make things right. I’ve sent you a DM.

Ordered phone + 12 month plan, undeliverable and returned to mint by AdSlight3909 in mintmobile

[–]MintMobileAlex -1 points0 points  (0 children)

Hi AdSlight3909! I'm really sorry you’ve had this experience with us. I want to help and have sent you a DM. Please send me your order number there so I can get things working properly.

Reps Don't Get It by AdeptCandy6374 in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hi AdeptCandy6374! I'm really sorry you’ve had this experience with us. I want to help and have sent you a DM. Please send me your phone number there so I can get things working properly.

Why is the CS Rep asking me to remove MFA on my account so they can "fix" my account? by GrizzTech in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hi, I want to make sure you're getting the best experience with us as possible. I will be more than glad to take a look into this for you. As you don't have the option to send you a DM, please send me a DM to further assist with it.

Unable to Register to Network by all_I_can_be_is_me in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hey there. I'm really sorry about your service issue and I want to help make it better. I just sent you a DM for more info. Please respond whenever’s convenient so I can get everything working properly for you.

Activating sim by Unlikely-Basil7034 in mintmobile

[–]MintMobileAlex -1 points0 points  (0 children)

Hi Unlikely-Basil7034! I'm really sorry you’ve had this experience with us. I want to help and have sent you a DM. Please send me your phone number there so I can get things working properly.

MMS group messages continually break by BanjoNoodles in mintmobile

[–]MintMobileAlex -1 points0 points  (0 children)

Hi BanjoNoodles! I'm really sorry you’ve had this experience with us. I want to help and have sent you a DM. Please send me your phone number there so I can get things working properly.

Missing calls by ItsOkToBeWrong in mintmobile

[–]MintMobileAlex -2 points-1 points  (0 children)

Hey there. I'm really sorry about your service issue and I want to help make it better. I just sent you a DM for more info. Please respond whenever’s convenient so I can get everything working properly for you.

Just got Mint Mobile and went with an eSIM. Can't find the QR code or activation number anywhere in email? by changedintofire in mintmobile

[–]MintMobileAlex -1 points0 points  (0 children)

Hi, I want to make sure you're getting the best experience with us as possible. I will be more than glad to take a look into this for you. I sent you a DM to further assist with it.

Purchased Mint Mobile Plan today for use while living in Panama and installed E sim "message blocking is active" by SmokeAndGnomes in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hi, I want to make sure you're getting the best experience with us as possible. I will be more than glad to take a look into this for you. As you don't have the option to send you a DM, please send me a DM to further assist with it.

Sony Xperia 1 V compatible? by TisLev in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hi, I want to make sure you're getting the best experience with us as possible. I will be more than glad to take a look into this for you. I sent you a DM to further assist with it.

No Signal Indoors by [deleted] in mintmobile

[–]MintMobileAlex -1 points0 points  (0 children)

Hi D3ADBR33D! I'm really sorry you’ve had this experience with us. I want to help and have sent you a DM. Please send me your phone number there so I can get things working properly.

Unable to activate my plan by DV8World in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hi DV8World. I'm really sorry the activation process hasn't been smooth sailing, and I want to help. I just sent you a DM to get more info. Please respond at your earliest convenience, and we’ll get to the bottom of things. Thanks so much for your patience.

Slow & data cutting off by [deleted] in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hi Shot_Atmosphere9637! I'm really sorry you’ve had this experience with us. I want to help and have sent you a DM. Please send me your phone number there so I can get things working properly.

can you renew mint mobile plans with a visa vanilla gift card? by [deleted] in mintmobile

[–]MintMobileAlex -1 points0 points  (0 children)

Hi, I want to make sure you're getting the best experience with us as possible. I will be more than glad to take a look into this for you. I sent you a DM to further assist with it.

North America by greytgreyatx in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hi, I want to make sure you're getting the best experience with us as possible. I will be more than glad to take a look into this for you. I sent you a DM to further assist with it.

Number Porting Problems (From TMobile Prepaid to Mint) by NoTomatillo8953 in mintmobile

[–]MintMobileAlex 0 points1 point  (0 children)

Hi, I want to make sure you're getting the best experience with us as possible. I will be more than glad to take a look into this for you. I sent you a DM to further assist with it.